Organizational Culture and CSR at Telus International

Principle of marketing

Principle of marketing
Organizational culture of Telus International
TELUS international renders effective IT and internet services to the customers in all
over the world. The culture of Telus international is unique and effective to attract and retain the
maximum number of customers and employees. The company tends to focus on contact center
solutions, methods and techniques. The company invests in team members, communities and
their families where people live, work and serves. The firm also inspires people to accomplish
the tasks and duties effectively, it is also considered a part culture. At TELUS international, the
people believe that when an outsourcer maintains an equality and high level of worker
engagement as the client, it is possible to estimate an effective and corresponding engagement
and improvement in the client’s top line business outputs over a given period of time (Guiso,
Sapienza and Zingales, 2015).
The company’s workspaces are created to connect the whole employees and reflect
client’s brands. Apart from this, TELUS international invests in the well being of people with
health clinics, onsite gyms, health insurance and daycare for team members and their families
and more. Learning and development is significant part of culture, the company encourages and
improves team members to build and grow as leaders via TELUS international university
programs. The firm enables customer experience, knowledge and innovation through spirited
teamwork, agile thinking and an effective culture that puts customer first. TELUS international
provides innovative internet and telecommunication products and services to the customers
around the globe (Telusinternational, 2018). The organization encourages the employees to
perform roles and responsibilities in a hassle free manner.
CSR and ethics at TELUS international
TELUS international maintains a strong and effective commitment to corporate social
responsibility and to accomplish the long term sustainable growth and development. TELUS
international exercises effective and dynamic CSR activities and operations. The company
focuses on building and developing sustainable economic growth and development for the
benefits of customers, investors, suppliers, communities and team members. Apart from this, the
people at TELUS international strive to work in an environmentally and effectively responsible
manner and reduce impact where people can (TELUS, 2018).
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