Marketing Strategy for Tesla: PESTLE, SWOT, STP and Marketing Mix
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This report analyzes the marketing strategy of Tesla through PESTLE, SWOT, STP and Marketing Mix. It includes internal and external analysis of the company, segmentation, targeting, positioning and marketing mix.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 PESTLE analysis....................................................................................................................1 SWOT analysis......................................................................................................................4 STP.........................................................................................................................................5 Marketing mix........................................................................................................................7 RECOMMENDATIONS...............................................................................................................10 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Marketing strategies are defined as tactics implemented by companies in order to enhance their brand awareness among people and in the market. Organisations plan about they would represent their products or services in front of customers so that they could get attracted along with convince them to buy their commodities. For making effective marketing strategies companies are required to make external and internal environment analysis so that they could avoid any misunderstandings or risks in future(Wang and Wang, 2019). Companies also segment their market and target particular section of customers in order to provide them products according to their needs or demand. In the following report the company that has been taken is Tesla which is an auto-mobile company that was founded in the year 2003 and in the UK its headquarters are in London. The respective company serve its products at international level which includes various countries such as USA, Australia, Japan and many more. The report contains internal and external analysis of the selected company along with analysis of its market strategies by applying STP. Furthermore, marketing mix of the selected organisation has also been discussed in the report. MAIN BODY PESTLE analysis Pestle analysis is defined as the strategic management tool that helps business to determines the factors that consist in external business environment and their impactson organisational performance and functionality. Tesla is the brand that has international fame for its unique features. Respective organisation examines these factors and consider them business strategies for the purpose of gaining competitive advantages over other competitors (Bigelow, and Barney, 2021). Factors of pestle analysis in the context of Tesla organisation are mentioned below: Political factors:Political factors are related to the intervention of government on organisation that impacts its performance and operations in both positive and negative manner. Tesla has provides its products and services in number of countries and jurisdictions so it is important for organisation to identify legal, political as well as regulatory requirements of countries in which it operates its operation because organisation has minimal control over these factors. Political factors include tax policies, trade restrictions, tariff policies and political stability or instability (Tesla, Inc. PESTEL/PESTLE Analysis & Recommendations, 2022). 1
Policies on trade is the aspect that impacts business revenue in negative manner. Government incentives for electric auto mobile is the opportunity for the Tesla because the concept of car is directlyrelatedtoreducecarbonemission.Expandingfreetradeagreementisanother opportunity for business because it helps to expand operations at international level. Political stability of major markets are in the favour of Tesla and help it gain competitive advantages. Economic factors:Economic condition is the factor that impact business operations in positive and negative manner. It includes various factors like interest rate, working hours, unemployment, cost of living and market growth as well as other variables that influences Tesla. Business performance of Tesla is benefited by the lower battery costs because it translates the affordability of organisational electric auto mobile products (De Kluyver, and Pearce, 2021). As battery is the important cost factor of the total cost of electric vehicle So, powerful batteries development is the great opportunity for Tesla. It is the factor that helps business to produce more effective and affordable EV. Low cost of renewable energy in the external factor that create opportunity for business through improving attractiveness of products. Whereas, economic instability is the issue that threaten the organisational financial performance. Social factors:Socialfactorincludesvariousaspectssuch asculturalnormsand expatiations, population growth, career attitudes, health and safety as well as age distribution. Social conditions and trends are the factor that impact performance of Tesla. Respective organisation ensures that it aligns with social trends in its target market. In current environment, world is moving towards more sustainable societies in which people wish to contribute towards reducing the carbon footprints. Tesla's electric cars are most promising because cars are less expensiveintermsoffuelconsumptionaswellasmaintenanceascomparedtoother conventional cars (Drucker, 2020). There are various factors that create opportunity for business such as increasing popularity of low carbon lifestyle, increasing the preference for renewable energy and improving wealth distribution in developing markets. Through attaining these opportunities, respective organisation improves its financial performance that lead business towards growth and success. Technological factors:Advancement and innovation in technologies is the factor that impacts business performance and functionality in positive manner. Advancement of Tesla's automotive as well as energy solutions depends of technologies that are used by the business. High rates of technological change creates opportunity and threat for Tesla because it improves 2
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organisational cost and help business to produce quality products with efficiency . Increasing automation is the trend that help business to gain sustainable competitive advantages because adoptionoftechnologicalaspectshelpbusinessboostitsperformanceandsalesration. Increasing popularity of online mobile system helps business to promote its products and services at different social media platforms (Khalifa, 2020). Advertisement and promotional activities helps business to attain higher market share, large number of customers through spreading awareness of products and services in market. Tesla effectively used technology to enhances its product portfolio that provides competitive advantages to business over other competitors. Respective organisation update its technology on regular bases that help business to remain in competition and provide better quality products and services to customers. Legal factors:There are various laws and regulations are developed by the government that impact business performance and functionality in both positive and negative manner. Laws and legal system shapes the managerial decisions as well as business development. Tesla covers a significant area of market in a short span of time. It is important for organisation to stay updated with all international patents and copyrights existing in the region in which it is going to provide its products and services because certain countries so not allow direct selling. Respective organisation follows labour law and act accordingly. Tesla follows manufacturing, health and safety as well as employment related laws that help business to run operations in efficient manner and attain determined goals and objectives properly. If these laws and regulations are violated then the cost associated with compliances will be huge that impact business reputation and profitability in negative manner (Khan, Daddi, and Iraldo, 2020). Changes in laws and regulations also create threat for business so, it is important for business to keep focus on these factors and consider them in formulating strategies. Environmental factors:The world is leading towards more sustainable future so people are willing to buy electric vehicles for the purpose of saving the additional expenses that are spend on conventional vehicle and saving the environment. Tesla launches electric vehicle that plays important role in reducing greenhouse gas emissions. Ecological factors plays significant role in Tesla. Respective organisation has opportunity to promote its electric vehicles based on climate change. Tesla expands on environment programmes as well as rising the standards on waste disposal. All these factors enable business to attain the opportunity and enable business to 3
sustain in competitive business environment. Tesla also compliances several environmental laws and regulations that maintains strong brand image. SWOT analysis Thisamarketingtoolwhichassistcompaniesindeterminingtheirstrengthsand weaknesses so that they could improve them in order to gain competitive advantage in the market. SWOT analysis also helps in identifying opportunities and threats companies may encounter while operating their business operations. In case of the Tesla, this marketing tool will assist in evaluating its internal environment which is described below: STRENGTHSWEAKNESSES ï‚·Teslaisaleadingmanufacturerin automotiveindustrywhichmainly produceelectricvehiclesthatare energy efficient. The company does not payitsfocusonlyonsellingauto- mobile but also deals in other products such as solar panels, energy storage and others(Key and Keel, 2020). ï‚·Tesla has a strong brand image because ofitsinnovativestyle.Thevehicles manufactured by the company are top class and provide maximumcomfort and quality to customers. Its main aim is to provide better driving experience for their customers. The sales increased withthehighcustomersatisfaction which leads to a positive image of the company(Maxim, 2020). ï‚·Tesla is the first company to launch electric vehicles in the market and are better from every other brand in terms ï‚·Tesla major weakness is that it faces complication in the manufacturing of vehicles as the company have only one plant which is situated in California that reducetheproductionofcars.This creates a delay in the manufacturing and production of the previous models. ï‚·The company has small target group becausethecompanyproduceshigh quality products for the niche market. Thisisthemainreasontheyface difficultyinacceleratinggrowth because the prices of the products are high(Asseraf,LagesandShoham, 2019). 4
ofqualityandcomfort.Electric vehicles of this company are best in covering long distance range. OPPORTUNITIESTHREATS ï‚·Teslahasmoreopportunitiesinthe market as it is set up in only around 35 countries. It has a chance to tap into new markets and establish business in those countries. Tesla has an amazing opportunitytocapturetheAsian countries, where the need for electric market has just begun. ï‚·In the past Tesla was sourcing batteries externally and their limited supply has become an issue for them. Because of thisreasonthecompanyisnow planning in house production of their batteries to save money and time of the company(Zhe,XueyanandHuan, 2020). ï‚·Tesla is facing high competition from thecompetitorsacrosstheworldas more companies are moving towards theproductionofelectricvehicles. These companies are producing items at lesser prices allowing more people to purchase them. ï‚·Thecontinuoususageofinnovative technologiesmightincreasehigh operational costs and reduce the profit margins. STP STP model is defined as the popular strategic marketing that is used by business it consists three steps which allow business to develop specific and actionable marketing strategy. It helps business to break down the broader market into smaller parts that enable business to reach potential customers and maintain strong positioning through providing quality products and services. Stages of STP model in the context of Tesle organisation are mentioned below: Segmentation:Segmentation is the first stage which is related to identifying common as well as distinct traits between people in market that allow business to develop more relevant and engaging marketing campaigns. In this stage, business divides whole market into smaller parts 5
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accordingtosimilartraits(Müller,Buliga,andVoigt,2021). Characteristicsandtasteof customers. Tesla segments market in geographic, demographic and psycho-graphic segments. These segments are mentioned below: Demographic segmentation:Demographic segment is related to breaking down market on the bases of age, gender, education, marital status and profession. Tesla segment market on the bases of demographics of customers that include establishment market age of 40 to 55. Organisation targets mainly males who belongs to upper middle class or have high earn job because these customers can provide lots of disposable income. Tesla mainly targets white-collar workforce and business executives. Geographic segmentation:This segmentation is related to dividing market on the bases of geographical boundaries like region, state and nation. Tesla segments customers of age between 40 to 55 to approach the market. Respective organisation segment people in one group who line in suburban neighbourhood and place where cars are needed for transportation. Psycho-graphic segmentation:This segment of market is related to customers whose personality and emotions are based on behaviour, lifestyle, hobbies and attitude. Tesla targets environmentally conscious customers (Rostami, and Rezaei, 2021). Organisation aimed the people who looking for organisation that is socially responsible in marketing orientation. Targeting: Targeting is defined as the process of selecting potential segment to which organisation want to offer its products and services. Business evaluates all market segments and choose the most suitable one that has growth and development opportunity to business. Tesla ensures that the segment must be large enough to justify segment, measure differences between existing market segments and focus on different benefits that are attained by organisation through selecting suitable segment. Tesla's target market is majorly establishment market ages 40 to 55. As Tesla is the organisation that produces sports vehicles that are expensive in terms of cost. Respective organisation targets makes who are white-collar jobs and the customers who belong to upper middle class. Tesla targets these customers because they have high income that provide them with a lot of disposable money. Organisation also targets customers who seeks social responsible orientation and customers who are living in high-end neighbour hoods as well as in the suburban areas. Positioning:Positioning is defined as the last step of STP process. Effective positioning helps business to differentiate it from other competitors in market. It helps business to gain 6
higher market share and customers base. Through provide quality products business can improve its sales and profitability ration and gain competitive advantages (Samimi, 2020). Tesla provides electronic cars that are not common in market so, respective organisation maintains distinction positioning than other competitors. As organisation cares for earth through provide provide electronic car that creates effective positioning of organisation in the mind of customers. Respective organisation provides quality products to customers that help it to attain higher sales, profits and gain competitive advantages over other competitors. Marketing mix Marketing mix is a tool which is used by companies to understand what goods or services they must offer to their customers. This marketing technique helps organisations in making effective pricing and promotional strategies that could attract large customer base who are willing to pay for offered products(Hanson and Kalyanam, 2020). In context to Tesla, its marketing mix has been explained below in detail: Products: This is the factor of marketing mix that helps companies in identifying offered products of companies that has been sold to their target customer base. In terms of selected company, the range of products are within automotive, energy generation and energy storage segments(Untari, 2019). The major product that Tesla manufacture is electric sedans along with producing many commodities related to sustainable energy technology such as Tesla batteries, solar panels, power-bank, Solar Roof and many more. The company offers mainly three models of cars which are: Tesla Model S:This is the premium sedan which was introduced by the respective company. The model has many technological features such as self-driving auto pilot mode, power engine with 0 to 60mph acceleration time of about 2.28 seconds and air software update (Tesla Marketing Strategy & Marketing Mix (4Ps), 2021). The model also possess adaptive lightening feature for better lighting while driving during turns and bio weapons defence mode which develop pressure inside carbine in order to protect occupants. Tesla Model X:This model is considered as safest sports utility car which have 5 star safety ratings and could went from 295 miles in just one charge. It could also go from 0 to 60mph in just 2.9 seconds (Tesla Marketing Strategy & Marketing Mix (4Ps), 2021). The feature of this model includes spacious structure with falcon wing doors which provide entrance for 7
second and third row of seating. Another feature of this model includes clean air technology which protect people inside the car from polluted air and auto-pilot characteristic. Tesla Model 3:This model of the company has been designed in such a manner that it could be accessible for large customer base. This car is high volume low cost model which was started manufacturing by the company in year 2017 (Tesla Marketing Strategy & Marketing Mix (4Ps), 2021). The feature of this car includes it could go 225 mile in one charge and safety standards has also been maintained by the company. Place: This is another component of marketing mix that helps companies in determining venues or places through which they will reach their potential customer base. In case of respective company, the places by which firm mark its presence in the market includes firm-owned stores or galleries, online official website, service centres and charging stations. Consumers could buy products related to automotive, solar panels and energy storage range from its stores and galleries which is located in malls and many other places. For sales transaction customers have to use the official website of company(Kim,2018). The service centre of company offers repair and maintenance facility to customers and where the organisation could render services as a portion of sales contract. The charging stations of the company could be used by the customers to charge their cars. The limited venue selection strategy of respective company reflects its specific strategies related to business locations. Price: This factor of the marketing mix helps companies in executing effective pricing strategies that could attract large customer base who willingly pay for offered products or services. In case of Tesla, it execute Premium pricing strategy and Market-oriented pricing strategy. The premium pricing strategy implemented by the respective company includes high cost applied to those products which are unique or luxurious. For instance, potential customers of the selected companypayhighpricesforauto-mobileproductswhicharemuchmoreadvancedin technology. Therefore, unique product design and innovation are certain factors which provide opportunities to the company to execute premium pricing strategy. This pricing strategy mainly agrees with generic tactics of differentiation which pays its focus on uniqueness of products. The another pricing strategy which is Market-orient is usually applied to solar panels, energy generation and energy storage products(Madhavaram, 2021). The company applies this pricing 8
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strategybecausetheseproductsareofferedbyvariousotherfirmalsowhichincreases competition in the market. Therefore, the respective company compares the price of similar products present in the market and than afterwards sets the high or low price. Promotion: This is element of marketing mix which assist companies in determining what strategies they could utilise to build communication channel between them and their potential customers. These promotional strategies enable company in managing and influencing expectation or demands of customers. The respective organisation applies various marketing strategies which includesViralmarketing,personalselling,publicrelations,salespromotionsanddirect marketing. Viral marketing is defined as sales strategy that generally includes word of mouth tactic in order to spread information about products or services of the company. The respective execute this strategy as people after seeing or using such innovative and technology advanced product appreciate and recommend other people to use them. The organisation also use personal selling which includes offering products or services through its physical stores and outlets. In addition, the respective company implements public relation strategy in order to manage and boost engagement of customers(Agarwal and Wu, 2018). For instance, the inclusion of the company of its patent within open source movement is a testament to the commitment of firm to shift transaction of world towards sustainability. These programmes helps the company in enhancing its brand image and perception of customers towards the brand. Another promotional strategy which is sales promotion generally includes discounts and referral programmes of the company for its potential customers. Direct marketing strategies that respective company use includes promotions throughboth online and offline channels. Offline platform includes print media such as newspaper, hoardings, pamphlets and others. On the other hand online platforms include social media websites such as Facebook, Instagram and Twitter. The direct marketing helps the company in taking regular feedbacks from customers so that it could modify its products or services according to their demands. 9
RECOMMENDATIONS Tesla is the organisation that engages in manufacturing electric vehicles, battery energy storage and other products and services. There are various marketing strategies are used by organisation that help it to reach potential market segment and improve sales through enhancing spreading awareness of products in market.Some recommendations to improve organisational marketing strategy are mentioned below: ï‚·It is recommended to Tesla that its marketing plans must be aligned with marketing strategies that enable business to attain determined marketing goals and objectives on time with efficiency. Organisation should develop strategies for the functional areas with marketing plan. It improves overall efficiency of organisation ensures that business meet all determined objectives properly in specific time period. ï‚·It is recommended to Tesla to analyse the competition level within industry to identify products, services and strategies that are adopted by the competitors. Tesla should analysecompetitor'spricing,marketingstrategies,customerbaseandtheirreview towardsorganisationalproductsthandevelopownstrategiestogaincompetitive advantages. Organisation should tap in existing customers and take their feedbacks on real different between its and its competitors offerings (Stepnov, 2021). It plays important role in improving marketing efforts and strategies. ï‚·Teslashouldmaintainstrongandeffectiverelationshipwithcustomersthatlead organisational marketing efforts towards success. As effective marketing is related to developing and nurturing long-term relationship with customers through maintaining trust. Tesla should use social media marketing because through it organisation can understand about customers needs, demand and preferences and resolve their problems or quarries regarding organisational products and services. If customers perceives that organisationtrulycareaboutthenorganisationalmarketingbecomeexponentially successful. ï‚·It is recommended Tesla to establish key marketing metrics that guide all marketing efforts of business. Establishing benchmarks and other metrics that help business to measure the effectiveness of marketing operations. Furthermore, organisation should concentrates on keep experimenting on marketing techniques that enable business to attain marketing goals and objectives with efficiency and effectiveness. 10
ï‚·To improve the marketing strategies, it is recommended to Tesla to develop long-term marketing plan that consist clear goals that will be attained in short and long term period (Zhang, 2021). Managers of organisation should convey all marketing activities, roles and responsibility to employees that enable them to perform operations in efficient manner. CONCLUSION From the above report it has been evaluated that it is very essential for companies to implement some marketing strategies must be executed so that they could be able to serve better in the market along with creating brand awareness. Companies also focus on segmenting their customer base in some sections so that they could be able to target potential customers for their productsandprovidethemqualitycommoditiestothem.Itisalsoveryessentialfor organisations to make analyse their environment so that they could measure factors which might impact their business functions. Internal analysis also helps companies in evaluating their strengths and weakness in order to make some strategies to improve their operations so that they could avoid threats and utilise opportunities. In has also been concluded from the above discussion about marketing mix that it provides companies a broad picture about how they should represent their products at right time with suitable pricing strategies in order to enhance customer base. 11
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