Case Study: Chris Peterson at DSS Consulting

The case study Chris
Peterson at DSS
Consulting

Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Learning from team building and effective team work from the case study...............................3
Management concepts used to solve the issue.............................................................................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
Teamwork is generally understood as the willingness of a group of people to work together
to achieve a common aim. Present study will lay emphasis on the case study of Chris Peterson
and DSS consulting. Report will provide the learning from team building and benefits of
effective team work. It will also discuss the management concepts related to the key issues.
MAIN BODY
Learning from team building and effective team work from the case study
It has been analyzed from the case study that in order to achieve the objective, the team
must have better skills and abilities. It is really necessary to avoid the conflicts in the team. In
order t build the team it is really necessary to get the support from management staff. It has been
analyzed that Chris team was unable to get the support, so they have to perform the technical
work on their own. Team can only be effective when the members of the group ar being
completely motivated and satisfied. Chris was continuously involved in increasing the
satisfaction level of team members by bringing out the most innovative and effective change.
Chris in order to increase the productivity aspects of team has launched cross functional
teams. Responsibilities of the team members have been clearly defined to them. This has assisted
Chris in building up an effective team. It has also been analyzed that this cross functional team
was responsible for marketing and delivering the services to the district within a particular
geographical region. All these efforts by Chris will help her in increasing effectiveness of team
and building up her team effectively (Canton, 2019). Team also provided the new consultancy
services as per the needs of districts. Team can only work efficiently when they are aware about
the needs and demands of their consumers. This feature can help in development of team and
achieving objectives. It was also analyzed that cross functional team will also assist them in
reducing the functional silos. It has also been analyzed from the case study that in order to
enhance the efficiency of work which has been done in team Effective team has been built up by
Chris through overcoming the concerns face by team. This has assisted her in making team more
productive and efficient. The team was really attentive to achieve their goals and objectives (Hitt
Ireland and Hoskisson, 2016).
Management concepts used to solve the issue
The team while working towards the achieving of their objective has faced various issues.
The restructuring of the firm has made the team members anxious and created dis-satisfaction