1BUSINESS PROJECT MANAGEMENT Table of Contents Netflix External Analysis:..........................................................................................................2 Dominant Economic Feature Analysis:.....................................................................................2 Buyers need and price sensitivity:..............................................................................................3 Porters five forces analysis:.......................................................................................................3 Driving Force of Change Analysis:............................................................................................4 Key success factors:...................................................................................................................5 Comprehensive positioning Plot:...............................................................................................5 Assessment of Industry:.............................................................................................................5 Company’s Internal Analysis:....................................................................................................6 Current strategy:.........................................................................................................................6 Value Chain Analysis:................................................................................................................7 SWOT Analysis:........................................................................................................................7 Identification of strategic issue:.................................................................................................8 Report to CEO:...........................................................................................................................9 Introduction:...........................................................................................................................9 Data Analysis:............................................................................................................................9 Competitive Advantage (Strength):.......................................................................................9 Weakness:..............................................................................................................................9 Opportunities:.........................................................................................................................9 Threats:.................................................................................................................................10
2BUSINESS PROJECT MANAGEMENT Three Strategic Alternatives:....................................................................................................10 Recommendations:...................................................................................................................10 References:...............................................................................................................................11
3BUSINESS PROJECT MANAGEMENT Netflix Strategy Industry: Production Company NetflixExternal Analysis: PESTLE ANALYSIS: SOCIAL: a.It is very big brand impression and takes pride in complying with the ethical business standards and morality. b.Netflix considers wider look at entire population such as the growth rate, distribution and age to obtain better idea of consumer spending power (Jenner 2016). Technological: a.Making improvement in compression techniques would help in improving the overall streaming quality. b.Focuses on not only improving streaming quality but also facilitates easy payment and delivery procedure. Legal: a.Netflix needs to fight against the GEO blocks and copyright infringement rights. b.Piracy of video is another reason for loss of streaming and cinema industry should punish the offenders severely (Rothaermel 2017). Dominant Economic Feature Analysis: Market Size and Growth Rate: The Macro environment factors particularly the inflation rate, saving rate, rate of interest,aggregatedemandandaggregateinvestmentaredominantmarketforcesin
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4BUSINESS PROJECT MANAGEMENT production industry (Matrix 2014). Netflix makes use of country’s economic factor namely the growth rate and industry’s economic indicators such as CATV system industry growth rate. Technology/R&D Technology has been disrupting numerous industries all through the world. Over the last five years the industry has witnessed transformation and hardly provides chance to established players to cope with the changes. Furthermore, the new rule of Thumbs up or down rating system would help in enhancing the personalization, making the front screen on the Netflix highly relevant for the users. Buyers need and price sensitivity: The subscribers of Netflix have shown increasing sensitivity towards price rise. The recent reaction of Netflix subscribers to the increase in price varies relative to degree even though a small variation in price may result in significant implications (Ryan 2013). A price rise of $1 per month may force the subscribers to either downgrade to lower tier or may choose to cancel Netflix entirely. Porters five forces analysis: Threat of new entrant: Strong The new entrant in CATV introduces new innovation and places pressure on Netflix through lower pricing strategy, cost reduction and provides new value proposition. Netflix is required to manage all these challenges to protect its competitive edge. Bargaining power of suppliers: Moderate to Strong
5BUSINESS PROJECT MANAGEMENT Suppliers operating in dominant position can reduce the margin of Netflix which it can earn in the market. The overall bargaining power of supplier can reduce the overall profitability of CATV systems (Wayne 2018). Bargaining power of buyers: Moderate to Strong Buyers wants the best by offering the minimum amount of price and this places pressure on Netflix profitability in long run. The smaller and the powerful is the customer base of Netflix the greater is their bargaining power. Threat of substitute products: weak to moderate When the new product meets the identical needs in the different ways the profitability of the industry suffers (Allen, Feils and Disbrow 2014). The threats of substitute product is high given it offers value proposition which is very much uniquely different from the offerings in the industry. Rivalry among existing competitors: Weak Netflix presently operates in a CATV system industry which is very competitive. The competition however does not create any impact on the long-term profitability of the business. Driving Force of Change Analysis: Globalization:Netflix selected market is simply based on the perceived differences, it first selects those that are less differentiated through its process and later learned to adequately expand its market and improve its capabilities beyond US (Kovacs and Jansen 2015). Globalization allowed Netflix to increase its subscription increasingly to households were consumers are interested in watching movies on their big screens.
6BUSINESS PROJECT MANAGEMENT Technological change:With the change in technologies Netflix provides wide range of comprehensiveselectionof movie DVDs. The company has spent $120.3 millionon acquiring new movie DVDs and TV content streaming (Park 2017). It has also developed software to give one-day business delivery to 95% subscribers. New Market Entries:Netflix has expanded in a rapid manner by using the expertise of different generation to help in ascertaining the content preferences, marketing tactics and company-wide organization. It has added more languages and has also expanded its support for devices and operations. Key success factors: The key Success factors of Netflix are as follows; a.Provides customers with unlimited options b.Investing in the original content c.Netflix pioneered binge watching Comprehensive positioning Plot: Netflix has been successful in clearly demonstrating that it has the ability of changing the industry and becoming a leader. Netflix has went into partnership with SKY and BBC in Europe and simultaneously produces content in nations like India and Denmark. Developing distinctive brand name is one its competitive positioning strategy that are consistent with needs of clients. This strategy has been helpful in keeping its competitors and new market entrant at bay. Assessment of Industry: The industry of video streaming is growing and it is anticipated to grow around USD 82 billion by the year 2023 based on the compounded annual growth rate of 17% between
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7BUSINESS PROJECT MANAGEMENT 2017 and 2023. As the prospect of growth is very high, Netflix is yet exploring some market as the industry of video streaming is becoming very competitive (Tryon 2015). Companies such as amazon, HBO have also entered into the market. Company’s Internal Analysis: Key Ratios20152014201320122011Trend Profitability Return on Assets (EBITDA/Total Assets)0.0139060.0496090.0316070.0076820.117139-93% Return on Equity (EBITDA/ Shareholder’s Equity and Retained Earnings)0.0448240.1305080.2493620.0257270.337345-92% Efficiency Asset Turnover (Revenues/Total Assets)0.6644710.7816340.8082240.9096221.04411-13% Return on Capital Employed (EBITDA/Shareholder's Equity)0.0638140.1880651.2808680.0409310.559297-93% Leverage Debt to Equity1.0665350.4844683.7436080.2685740.311134-14% Liquidity Current Ratio (Current assets/Current liabilities)1.5389261.4796251.4199051.3370471.49451-11% Other Financial Ratios Inventory as a % of Current Assets Gross Margins as a % of Revenue32%32%29%27%36%-25% Net Margins as a % of Revenue2%5%3%0.48%7%-93% The profitability ratios show that the Return on Asset has been on the declining trend while the return on equity has represented a strong trend with the ratio growing as high as 0.24 in 2013. This represents that Netflix is making an effective use of the available shareholder’s fund. The debt position has however remained high in the last five years (SaravanakumarandSuganthaLakshmi2012).ThedebtofNetflixisnotcoveredby operating cash flow and there is a high amount of non-cash earnings. The earning is however forecasted to grow by 32.16% each year.
8BUSINESS PROJECT MANAGEMENT Current strategy: Financial objective:Netflix aims to be a cost leadership by minimizing its cost and frequently reducing its selling price. Strategic objective:The product development is one of the intensive growth strategy which supports the Netflix expansion and development. The strategic objective of Netflix is to develop and sell new products in the online market. Business strategy:The business strategy of Netflix is market penetration in order to expand its operations in the multinational market (Park 2017). The objective is to grow revenues and market share is very much dependent on how it maintains is competitive advantage. Value Chain Analysis: Competitive disadvantage:High reliance on the third-party entertainment content makers. Competitive parity or Equality:Innovativeness and information technology assets. Temporary competitive advantage:Support the licensing from content creators and holders of copyright. VRIN Core Competencies:Higher equity of Netflix brand. Larger platform of content producers and higher capacity of actual content creation. SWOT Analysis: Strength a.It has more than 130 million users on more than 190 nations. b.No commercials Weakness a.Costinvolveinaddingupthe content is high and not sustainable for long period. b.No Unique technology OpportunitiesThreats
9BUSINESS PROJECT MANAGEMENT a.Can expand new markets such as China. b.Netflixcanleverageuserbaseto obtain partnership with local content provider. a.High amount of debt piling b.High cost of content. Identification of strategic issue: The SWOT analysis conducted above shows where Netflix presently stands and the threats faced by the company in the present era. One strategic issue has been identified for Netflix which is given below; a.Netflix must enter into a new geographical location by simply partnering with the local cable providers and streaming their content along with the international content in numerous languages. In this manner, the company will be able to produce more profits and subscribers.
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10BUSINESS PROJECT MANAGEMENT Report to CEO: Introduction: The growth and success of the Netflix is attributable to the strength of business and competitive advantages which allows international expansion and market dominance. Netflix continues to grow and exploit the available opportunities even though it faces adverse effects from its weakness and threats in the market. Data Analysis: Competitive Advantage (Strength): Netflix presently has very easy time for bargain its content from several other countries. Netflix has huge exposure from promising companies and regularly picks up television series that are cancelled. Netflix is converging more foreign shows and has went on to renew series numerous times. Weakness: Despite Netflix is branching out several new original content the cost involved in these shows is very high. Furthermore, Netflix does not owns right of their shows, as a results when rights expire the shows disappear. Netflix is also increasing its price and consumer may switch or cancel their subscription. Opportunities: Despite the availability of Netflix in numerous countries, it has not yet entered in to china. The company is facing difficulties with its licensing. It is partnering with different nations across the globe and are also working with BBC to obtain knowledge regarding customer base.
11BUSINESS PROJECT MANAGEMENT Threats: Netflix faces competition from Amazon, Hulu, HBO and YouTube. These platforms provides their own program and the price is not as expensive as Netflix. Three Strategic Alternatives: a.Netflix must connect with IMBD and Rotten Tomatoes to provide wide variety of ratings and information to users. b.Netflix should improve its application and website for more customer friendly interface. c.Netflixmuststrengthenitssecurityandshouldprovidegeneroussubscription packages. Recommendations: On a conclusive note, it is recommended that more new geographical boundaries should be explored by Netflix as this is helpful in partnering with the local cable providers and streaming their local contain together with international content in numerous languages. This will allow Netflix to increase its share of profit and subscribers.
12BUSINESS PROJECT MANAGEMENT References: Allen, G., Feils, D. and Disbrow, H., 2014. The rise and fall of Netflix: what happened and where will it go from here?.Journal of the International Academy for Case Studies,20(1), pp.135-143. Jenner, M., 2016. Is this TVIV? On Netflix, TVIII and binge-watching.New media & society,18(2), pp.257-273. Kovacs, G. and Jansen, J., 2015.An Analysis of Strategies by Netflix in the Television Market(Doctoral dissertation, Tesis doctoral. Aarhus University). Matrix, S., 2014. The Netflix effect: Teens, binge watching, and on-demand digital media trends.Jeunesse: Young People, Texts, Cultures,6(1), pp.119-138. Park, E.A., 2017. Why the networks can’t beat Netflix: Speculations on the US OTT services market.Digital Policy, Regulation and Governance,19(1), pp.21-39. Rothaermel, F.T., 2017.Strategic management. New York, NY: McGraw-Hill Education. Ryan, L., 2013. Leading change through creative destruction: how Netflix’s self-destruction strategycreateditsownmarket.InternationalJournalofBusinessInnovationand Research,7(4), pp.429-445. Saravanakumar, M. and SuganthaLakshmi, T., 2012. Social media marketing.Life Science Journal,9(4), pp.4444-4451. Tryon, C., 2015. TV got better: Netflix’s original programming strategies and the on-demand television transition.Media Industries Journal,2(2). Wayne, M.L., 2018. Netflix, Amazon, and branded television content in subscription video on-demand portals.Media, Culture & Society,40(5), pp.725-741.
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