This document provides an overview of the contemporary hospitality industry, including the different types of businesses and the diverse products and services they offer. It examines the range of operational and functional departments in the industry and their roles. The document also discusses the contribution of the hospitality industry to the local, national, and international economies. It explores the various operational roles within the industry and the skills required. Additionally, it assesses the impact of political, economic, social, technological, and environmental factors on the development of the hospitality business.