1 LEADING ‘Work can be dehumanising rather than fulfilling’ is the topic which will be analysed in this paper. Dehumanising behaviour and attitude are common in the workplace. Several business organisationsusethisstrategytopushthesubordinateemployeetodelivertheirbest performance. To accomplish the individual target and organisation target, the leader of an organisation uses this method (van der Walt 2018). In today’s work environment, most of the employee has to do a target-oriented job. So the question is whether work can be dehumanising instead of fulfilling or not. Maslow’s hierarchy of needs theory can be appropriate to explain this issue. Tosurviveinthecompetitiveworkplace,anemployeehastoprovidehisbest performance to achieve the individual target. So it can be said that the character of the employee has to fulfil work and responsibilities, given to him by the manager. In the workplace, work can be dehumanising. According to Haslam, two types of dehumanisation are present, which are animalistic dehumanisation and mechanistic dehumanisation (Haslam 2006). Based on ethnicity, race, and colour,animalistic dehumanisationis done. In this type of dehumanisation, the characteristic of the human being is denied which differ him from the animal. Self-control, the rationality of human being are denied in this type of dehumanisation (Haslam 2006). On the otherhand,mechanisticdehumanisationiscommonintheworkplace.Itcanhappenin interpersonal interaction in the workplace. Subtle disrespect, sexual objection, harassment, condescension, bullying, social ostracism, and others are common in interpersonal interaction in the workplace. On the other hand,fulfilling workcan deliver satisfaction to the employee. It can boost the creativity of the employee. The freedom of the employee is respected. The right of the employee is protected. It can help a business organisation to develop a happy workforce (Gröpel
2 LEADING and Kuhl 2009). It can deliver the desired outcome. As employees are happy, motivated and engaged. To explain, this issue Maslow’s hierarchy of needs theory can be useful.The needs theory given by Abraham Maslow is one of the most useful ones. There are five basic needs that a person must fulfil to find motivation. They are as follows: physiological need, safety, social, esteem and self-actualization (Upadhyaya 2014). These things will help in creating internal pressure thereby showing an influence in people’s attitudes. Needs like fresh air for breathing, food, water, shelter, clothing and sleep which are essential for human survival are calledphysiological needs. A manager should take the complete responsibility of providing his or her employees with an adequate supply of the above-mentioned things. Only then can he/she ensure a proper working condition (Soni and Soni 2016). Things that provide a person with a sense of security and well-being are included under safetyneeds. Security may range from personal to financial to protection against an accident. Providing employeeswithsafe workingconditions,especiallyfor thefemaleemployees, providing them with compensation and assuring them with job security is very essential on a manager’s part (Soni and Soni 2016). The employee also needs to feel a certain amount of love and acceptance. This comes under the need calledsocial needs. This is a very important need as an absence of this will make the employee feel isolated and abandoned, especially in case of those workers who are away from their native land. Elements like friendship, family and intimacy are all counted under this need(Ozguner and Ozguner 2014). As a manager one needs to ensure that every employee has a balanced work and social life. A misbalance in the two may lead to poor production as well. To
3 LEADING ensure that employees do not feel left alone the manager must take steps to encourage and promote teamwork, which in turn will help the employees know one another, thereby increasing social bond. An employee also needs to feel respected. Along with having asense of self-esteem, he/she should also feel the essence of desire. Nonetheless, self-esteem should take the upper hand. Thus it becomes very essential on the manager’s part to praise and appreciate an employee wheneverhe/shedoessomethinggood(Upadhyaya2014).Thiswillkeeptheemployee motivated and create an urge to do well. At times promotion might also be offered, when it is visible that the employee has been working hard. This will make them feel valued and belief in the company. Being able to reach one's full potential is known asself-actualizationneed. It is a very personal desire and differs from person to person. On the one hand, while one might desire and dream of becoming a perfect homemaker, on the other hand, someone else might want to achieve the highest point in their workspace. Although this need is very personal, a manager might still take steps to nurture these needs (Soni and Soni 2016). Identifying the desire and accordingly providing them with challenging tasks, involving them in decision-making groups, providing them with flexible working hours and similar other attempts might prove fruitful. This issue can be critically evaluated by management and leadership theory. A person works in a multinational company. The psychological needs of that person are fulfilled by the job. Other needs as a human being are not fulfilled by the job. To meet the target, he has to spend most of the time. The needs of the employee are job security, recognition, increase in salary, job title, and a stable work environment (Al-Amoudi 2018). Besides these needs, other needs are the time for relaxation, time for family, time for daily activities, acceptance, time to cherish passion
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4 LEADING and creativity (Nicolaides 2018). However, to meet the target of the company, he is unable to fulfil other needs. So it can be said that in this scenario. The management of the company follows transactional leadership. In this leadership, by meeting the target the employee gets extra rewards. In case, that employee fails to meet target he has to receive punishment (Hamstraet al. 2014). However, it can be said that the needs of that person are not fulfilled. So it can be said that in this scenario, the work is dehumanised rather than fulfilling. Instead of fulfilling other needs, that employee is busy to meet the target and save his job. Though it is beneficial for the organisation yet it can be said that it can reduce employee engagement and ability to solve the critical situation with innovative ideas (Adams 2014). In the long term will create an adverse impact on this multinational company. Thus, this paper concludes that dehumanising work can help a business organisation to achieve its individual and shared objectives. But in the long term, it will create an adverse impact on the company. The employee engagement, creativity of the workforce will be diminished. Instead of dehumanising work, fulfilling work cam deliver long-term benefit to the company. It encourages employees to innovation and creativity. The freedom of the employee will be respected. So it can be said that instead of dehumanising work, fulfilling work is more preferable.
5 LEADING References: Adams,S.,2014.Feelinglessthanhuman:exploringthecausesandconsequencesof dehumanisation from the target's perspective. Al-Amoudi, I., 2018. Management and dehumanisation in late modernity. InRealist Responses to Post-Human Society: Ex Machina(pp. 192-204). Routledge. Gröpel, P. and Kuhl, J., 2009. Work–life balance and subjective well‐being: The mediating role of need fulfilment.British Journal of Psychology,100(2), pp.365-375. Hamstra, M.R., Van Yperen, N.W., Wisse, B. and Sassenberg, K., 2014. Transformational and transactionalleadershipandfollowers’achievementgoals.JournalofBusinessand Psychology,29(3), pp.413-425. Haslam, N., 2006. Dehumanization: An integrative review.Personality and social psychology review,10(3), pp.252-264. Nicolaides, A., 2018.A Marcusean Philosophy For Restoring Workplace Dignity, And Curbing The Excesses Of Capitalism And The Dehumanisation Of Labour: Lessons For The Hospitality Industry. [online] Semanticscholar.org. Available at: <https://www.semanticscholar.org/paper/A- Marcusean-philosophy-for-restoring-workplace-and-Nicolaides/ 85823686b7dbd5ec852822e37456cd0940079c96> [Accessed 13 April 2020]. Ozguner, Z. and Ozguner, M., 2014. A managerial point of view on the relationship between of Maslow'shierarchyofneedsandHerzberg'sdualfactortheory.InternationalJournalof Business and Social Science,5(7).
6 LEADING Soni, B. and Soni, R., 2016, July. Enhancing Maslow's Hierarchy of Needs for effective leadership.InCompetitionForum(Vol.14,No.2,p.259).AmericanSocietyfor Competitiveness.
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7 LEADING Upadhyaya, C., 2014. Application of the Maslow's hierarchy of need theory; impacts and implications on organizational culture, human resource and employee's performance.International Journal of Education and Management Studies,4(4), p.353. van der Walt, F., 2018. Workplace spirituality, work engagement and thriving at work.SA Journal of Industrial Psychology,44(1), pp.1-10.