The Developing Manager: A Comprehensive Guide to Management Skills and Career Development

THE DEVELOPING MANAGER

Table of Contents
INTRODUCTION............................................................................................................................. 2
TASK 1............................................................................................................................................ 3
1.1 COMPARE DIFFERENT MANAGEMENT STYLES.....................................................................3
1.2 DISCUSS LEADERSHIP CHARACTERISTICS.............................................................................5
1.3 EVALUATE COMMUNICATION PROCESSES IN SELECTED BUSINESSES.................................7
1.4 ANALYZE ORGANISATIONAL CULTURE AND CHANGE IN SELECTED BUSINESSES.................9
TASK 2.......................................................................................................................................... 10
2.1 ASSESS OWN MANAGEMENT SKILLS PERFORMANCE........................................................10
2.2 ANALYZE PERSONAL STRENGTHS, WEAKNESSES, OPPORTUNITIES AND THREATS............12
2.3 SET AND PRIORITIZE OBJECTIVES AND TARGETS TO DEVELOP OWN POTENTIAL..............13
TASK 3.......................................................................................................................................... 14
3.1 LEAD AND MOTIVATE A TEAM TO ACHIEVE AN AGREED GOAL OR OBJECTIVE.................14
3.2 JUSTIFY MANAGERIAL DECISIONS MADE TO SUPPORT ACHIEVEMENT OF AGREED GOAL
OR OBJECTIVE AND RECOMMENDATIONS FOR IMPROVEMENTS...........................................16
TASK 4.......................................................................................................................................... 17
4.1 EXPLAIN HOW OWN MANAGERIAL AND PERSONAL SKILLS WILL SUPPORT CAREER
DEVELOPMENT........................................................................................................................ 17
4.2 REVIEW CAREER AND PERSONAL DEVELOPMENT NEEDS, CURRENT PERFORMANCE AND
FUTURE NEEDS TO PRODUCE DEVELOPMENT PLAN................................................................18
CONCLUSION............................................................................................................................... 20
REFERENCES.................................................................................................................................21
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INTRODUCTION
The industry of travel and tourism is growing at an extremely fast rate. The continuously
growing up of this industry has also enhanced the growth of hospitality industry, sports
industry, leisure industry, and food industry of the different nations of the world. There are
several different organizations present in the United Kingdom, which belongs to these different
industries. The major aim of every organization of the hospitality industry or the travel and
tourism industry is to become the leading organization in the international market and to
achieve the higher amount of market shares. In order to achieve this major aim of the
organization, the role of a manager is very vital as well as significant.
The following assignment thus discusses the importance of a manager’s role within the
organizations belonging from the hospitality industry and travel and tourism sector. The two
organizations that are selected for this assignment are “Trailfinders” and “First Choice”. Both
of these organizations are the leading tour operators of the United Kingdom that serves their
respective targeted customers with the various types of tour and holiday packages. This
subsequent assignment also focuses on the personal skills and the ways in which an individual
can develop management skills within oneself.
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TASK 1
1.1 COMPARE DIFFERENT MANAGEMENT STYLES
There is an assortment of different management styles that are followed by the managers of
different organizations like Trailfinders and First Choice. These different styles of management
depend on the existing situation within the workplace and the skills of a manager to adopt
them. The diverse types of management styles that are followed by the managers of First
Choice and Trailfinders are as follows;
AUTHORITARIAN LEADERSHIP MANAGERIAL STYLE
In this type of management style, the managers of an organization have complete power and
authority over the staff members within the workplace. The managers develop all the goals and
strategies to achieve those goals. These strategies are then directed to the employees and then
their performances are very closely supervised by the managers (Bones, 2018).
DEMOCRATIC MANAGERIAL STYLE
This type of management style is opposite to that of the autocratic style of management. In this
management style, the employees are given more opportunities and authorities to participate
in the company’s decision-making procedure and to express their viewpoints freely within the
organization. This type of management style is mostly followed by the managers of Trailfinders
and First Choice. Although the employees are given with many opportunities and freedom to
participate in the decision-making procedure, still the control and guidance to them are
provided by the managers in the association.
LAISSEZ FAIRE MANAGERIAL STYLE
In this type of management style, the managers of an organization get their hands-off from the
organizational tasks and allow the staff members to make decisions within the workplace
(Bovee, 2014).
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The major difference between these three types of management styles is the participation of
the managers in the decision-making process. This type of management style is mostly followed
by the managers of Trailfinders and First Choice.
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1.2 DISCUSS LEADERSHIP CHARACTERISTICS
LEADERSHIP
The aptitude or capability of a person within an organization to lead the group of people under
his/her guidance towards the successful achievement of work is known as leadership. Every
organization such as Trailfinders and First Choice of the travel and tourism industry hires
different leaders on the basis of their leadership skills and characteristic traits. Some of the key
leadership characteristics that are possessed by the leaders of First Choice and Trailfinders are
as follows;
INTEGRITY: - It refers to the quality of having strong moral principles of being an honest person.
A successful leader possesses the characteristic of integrity within oneself and always remains
honest with the work (Brunstein, 2018).
GREAT COMMUNICATION SKILLS: - One of the major roles of a leader is to communicate the
desired strategies and policies to the team members within the workplace, and thus it is very
important for a leader to possess great verbal as well as non-verbal communication skills.
TIME-KEEPING: - It refers to a process of reporting and tracking times of the employees’
working and leaving. It is very important for a leader to effectively manage the process of time-
keeping within the workplace.
TECHNICAL SKILLS: - It refers to the skills that are needed by a leader to perform t4echnical
related tasks within the organization (Burke, et al 2017).
SOCIAL SKILLS: - These are the skills in which an individual develops a relationship with the
other people and society through proper communication. A leader must possess this
characteristic so as to become successful within the workplace.
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