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The Developing Manager Assignment

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Added on  2020-06-06

The Developing Manager Assignment

   Added on 2020-06-06

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The Developing Manager
The Developing  Manager Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Comparison of different management styles.........................................................................11.2 Characteristics of leadership.................................................................................................21.3 Evaluation of communications processes.............................................................................31.4 analysing organisational culture and change in the organisation..........................................4Task 2 ..............................................................................................................................................52.1 Assessment of own management skills performance............................................................52.2 Analysis of personal strengths, weaknesses, opportunities and threats................................62.3 Set objectives and targets to develop the own potential.......................................................7Task 3...............................................................................................................................................73.1 Lead and motivate a team for achieving agreed goals or objectives.....................................73.2 Justifications of managerial decisions made to support tom achieve goals andrecommendation for improvements............................................................................................7Task 4...............................................................................................................................................74.1 Managerial and personal skills that support in career development.....................................74.2 Review career and personal development needs, current performance to producedevelopment plan........................................................................................................................8CONCLUSION................................................................................................................................9REFERENCES .............................................................................................................................10
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INTRODUCTIONIn the current scenario, every company has change their use of management tool in orderto dealing with different changing system which arises at the work stations. The developingmanager is determined as the crafting process which involves enhancement of skills and abilitiesor knowledge for managing functions and operation of business to purpose of attaining personaland professional objective. This project report will relays on the comparison of two industriesand they are known as Radisson Blu Edwardian and Marriott international. These firms areusing different types of management styles for maintains their standard as well as operations ofservices in order to match with exceptions of customers and tries to satisfy them along with theiremployees it will also states characteristics of leadership for sound operations. In other task,report will have the grounds of Clayton crown hotel London that is brand eye of Dalata HotelGroup that will explain management skills along with SWOT analysis of manager. A differentside report is based on Frankie & Benny's restaurant which is going to begin in Stratford,London therefore this part will detailed how manager motivates team for having objective alongwith justification of managerial decision making and some of recommendation for improvementis given. Some of personal skills in detailed are given that provides supports in careerdevelopment and the development plan for workers benefits will be showcasing. TASK 11.1 Comparison of different management stylesHospitality industry is vast and growing in rapid manner in the current era it provide itscontribution in the national GDP of UK. Marriott Hotel and Radisson Blu; both of firm arefacilitating sound quality product and services through opting several types of strategies inregards of management styles and tries to manage available resource. There are some differenttypes of management styles that are detailed as like:Coercive management style: This is also known as directive management style and in itmanagers are rolling vital role in order to facilitating path or direction with command to theiremployees as well as makes full control over them so that they will be able to performeffectively for attaining firm's objective and goals. Marriott Hotel and hospitality companygenerally opts this types of management style for adding age to their organisation. It may not beappropriate for its work force as they are not having much freedom and some time their work1
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goes to hectic so they will feel pressure hence this style is not accepted by them. Due to it firmcan have higher turnover cause unsatisfied employees. Active management style: this types of management style is so effective and sound asmanagers are believing that directing to work force in sufficient and efficient manners or providesupport to them for performing their work so that they can feel comfortable and role their task ineffective way under the concern of manager. Radisson Blu industry are concentrating on thistype of management styles in order to grab competitive advantages and operates its businessfunctions. Here, manager also showing care for employees as they are not forced to do someparticular work in which they are not comfortable. Managers believes in providing satisfactionthrough motivating them and facilitates some benefits for retaining workers. 1.2 Characteristics of leadershipMarriott Hotel and Radisson Blu is well known and sound organisations in the hospitalitysector cause their managers are playing vital role in order to keeping employees motivated andsatisfied that provide contribution in attaining pre determined objective and goals of theorganisation and improve level of satisfaction of customers. According to the Junior consultantof PKF hotel-expert, There are several qualities of managers that they needs to have with in firmin order to enhance performance of workers and hotels like as:Friendly behaviour: junior consultant states that managers needs to behave with theiremployees like a friend which makes workers comfortable and become more trust worthytowards the Hotel and their work. If manager are friendly with them they are more loyal andperform effectively. Manager are providing friendly environment through problems in respect oftask will be pointed by them in order to have solutions. Communications skills: manager needs to have sound level of communication skillswhich gives contribution in the success of organisation. Here, manager should be be comfortablein order to propose his views and points in front of employees and able to generate informationamong them. If manager have proper skills of communication then it is easy for him to deal withevery person whom are coming in the hotel. Manager's communication needs to be clam andpolite in nature. Motivators: manager should be able to make their employees motive cause motivation isvery important thing which helps in pursuing task in effective manner. If manager is motivatedthen only their workers will be motivated. It is a leadership trait which needs to be present in the2
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