Developing Critical Thinking and Project Management Skills

The given document is an assignment on developing critical thinking and project management skills. It emphasizes the importance of inspiration in achieving goals and overcoming challenges. The assignment includes references to various books and journals that provide insights into developing human relationships, community gardens, electronic commerce, coaching managers, and project management tools.

THE DEVELOPING
MANAGER

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Compare different management styles..................................................................................1
1.2 Discuss leadership characteristic...........................................................................................2
1.3 Evaluate communication process .........................................................................................3
TASK 2............................................................................................................................................5
2.1 Assess own management skill performance.........................................................................5
2.2 Analyse SWOT Analysis .....................................................................................................6
2.3 Set targets and objectives to develop own potential ............................................................6
TASK 3............................................................................................................................................7
3.1 Lead and motivate team to achieve orgamizational objective..............................................7
3.2 Managerial decision formulated to achieve goals and objectives ........................................8
TASK 4............................................................................................................................................8
4.1 How personal and managerial skill support carrer development .........................................8
4.2 Review personal and carrer development needs ..................................................................9
CONCLUSION ...............................................................................................................................9
REFERENCES .............................................................................................................................10

INTRODUCTION
Managers are the one who with their potential and skills contributes successfully and
proficiently towards achieving business target and objectives in a predefined way. Thier ability
to handle and carry out task is depend upon its management style (Ahmad, Ry Nielsen and
Synnott., 2013). On the other hand, leaders paly key role in motivating so that they can work
more effectively towards acheivining business goals and objectives. Developing managers means
alludes updating abilities, information and capability of administrator in an organized way in
order to win satisfactory results. The report is based on Thomas Cook which is a UK based
leading tour operator. The report covers different styles of management, communication process,
own SWOT analysis, motivation theory and personal and managerial skill require for carrer
development.
TASK 1
1.1 Compare different management styles
Management style can be alluded as a general initiative technique frequently utilized by
director. Contingent on the condition of an organization, supervisors should need to apply in
excess of one style of administration in a less or more formal way to achieve the high level of
productivity and adequacy in their undertaking or part (Boud, 2012).
Thomas Cook Traifinder
Thomas Cooks follows Participative
Leadership Style. Under this, they advance
concordance and inspiration among their
representatives. This style predominantly goes
for building high duty and reliability among
faculty. The refered to firm have the eagerness
to listen the view purpose of their laborers.
Truth be told thy even include them in their
basic leadership systems and process. The
manager of Thomas Cook offers prizes to its
staff individuals that makes them inspired and
connected with the work.
Leaders of Traifinder gives guidance and long
haul vision to its representatives that makes
simpler for them to complete their parts and
duties hotel a superior way. The primary
favorable position of this management style is
it makes awesome feeling of opportunity of
workforce as they gives them obvious direction
and course to them which help in
accomplishing business objective in a useful
way.
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1.2 Discuss leadership characteristic
Leader can be define as a person who inspire and motivate their followers to work all the
more adequately and effectively towards achieving organizational goal. Certain skills and
capacities are expected to lead group and make viable determination (Cadmus and Johansen,
2012). Thomas Cook and Trailfinder leader's follows various leadership style that vary from
each other are discussed below:
Thomas Cook:
1. Participative Leader: This style of leadership is often called as democratic style of leadership
as it focuses on valuing the efforts of team and its members by involving them in their decsion
making process. It makes them to feel associated with the organization. They likewise enable
workers to give their recommendation and view-point on specific issues.
2. Transformational Leader: This style of authority relies on high correspondence level from
administration to achieve objectives and target. Leaders of Trailfinder inspire their followers to
work increadibly hard towards achieving business goals and objectives in an effective manner.
TrailFinder:
1. Autocratic Leader: In this, style of leadership, the authority remains in the hand of leader only.
Even, they take decision without counseling with their colleague . They have authority on
laborers and impact them to do function according to their will. This outcomes in producing
higher benefits and incomes for the refered to firm, however it needs to construct connection
between laborers which isn't useful for the organization from long perspective.
2. Transaction Leader: Under this, Trailfinder's leaders gives prizes and punishment to its
workers for their great and terrible execution. When they perform well and finish the errand
inside determined time span, pioneers of refered to firm gives prizes to them which might be in
the frame fiscal or non-financial (Cozolino, 2014). In any case, when they perform terrible,
discipline has been given to them.
Characteristic of Thomas Cook Leader:
1. Effective Communication: their leaders shares good relatiosnhip and compatibility with its
workers. This is presumably in light of the fact that they tune in to their view-point likewise and
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after that reach to final conclusion. Additionally, they advance inviting workplace which
empowers representative to impart anything to their pioneers.
2. Problem Solving: Thomas Cook leader's are celebrated for its basic reasoning and explanatory
aptitudes. This fundamentally break down the topic and listen the point of view of the two
gatherings and afterward at long last make the inference with the shared assent of the two
gatherings (Cusworth and Franks, 2013).
Characteristic of Trailfinder leader's:
1. Judgment Quality: They are well known for this trait as they judge worker based on their
execution and work done. In the event that he/she has finished the work inside the predetermined
time span he/she is a powerful laborer. Once in a while they wind up halfway or predisposition
with others.
2. Speciality: Trailfinder is having more more experienced representatives when contrasted with
fresher. The reason is straightforward in light of the fact that they trusts that fresher does not
have powerful abilities and learning which are basic to achieve organization's goal in an
organized way.
1.3 Evaluate communication process
Communication can be termed as two way process that is for the most part related with
exchanging data or information between at least two or more individual. It refers to the
procedure in which message is exchanged starting with one individual then onto the next with a
plan of creating shared comprehension. Here message can be as considerations, feeling or
conclusions. The process of communication comprise of 7 primary elements which are discussed
below:
1. Sender: The sender is the person who needs to pass on or exchange their message to other
individual. He is the person who starts the discussion.
2. Encoding: This procedure is for the most part begins by sender as he utilizes certain images or
words for passing on their message to other. The expertise, capacity and learning of sender
significantly impact the accomplishment of exchanging of message.
3. Message: Once the way toward encoding has been done by sender, message has been
exchanged to reciever (Di Fabbrizio and Lewis, 2015).
4. Channel of communication: In this, sender select the compelling medium through which he
exchanges his message or data or to receiver. This can be as oral, verbal and written.
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5. Reciever: He is the person to whom sender is sending or transfering its message. He tries to
get and comprehend the message in the most ideal way.
6. Decoding: Under this, beneficiary tries to translate the message of sender in a useful way. A
correspondence is said to be powerful, just if beneficiary can comprehend the message of sender
in a correct way.
7. Feedbackk: This the last advance of correspondence process as it guarantees whether
beneficiary has the message or not. What's more, it additionally guarantees whether he can
comprehend it in a manner by which senders needs to clarify it.
Different types of communication:
1. Verbal: Such kind of communication for the most part happens over telephone or in by and
by. "Oral" is the medium of message in these kind of correspondence. Sender passes on their
message orally or by and by and beneficiary concentrate the data by listening painstakingly to it.
Thomas Cook regularly utilize this sort of correspondence as narrating, vital discussion and so
forth (Firth, Maye and Pearson, 2011).
2. Non-Verbal: This kind of correspondence incorporates half of verbal and half of composed.
This implies under this, As indicated by the exploration, it has been discovered that when
senders exchanges his/her message to collector by means of real universes just 7% of them is
comprehended by them, when sender passes on his message by means of paralanguage just 38%
is comprehended by them and when it passes on through non-verbal signals, high odds of
understanding emerges i.e. 55%. This is the motivation behind why Thomas Cook picks this
strategy when they manages vital customers.
3. Written : Under this, message is mostly exchanged through mail, letter, proposition, email and
so on. It is built for an extensive stretch of time. At the point when Thomas Cook needs to
manage its outside customers they for the most part favor; composed correspondence
(Ghobakhloo and Hong Tang, 2013).
Barriers to communication:
1. Physical Barrier: This arrangements with poor communication like poor lightning, foundation
commotion or temperature.
2. Physiological Barrier: It incorporates poor vision, hearing issue or sick wellbeing.
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1.4 Evaluate organisational change and culture
Organizations are set up in various courses keeping in mind the end goal to achieve
assignment or objective and its structure can ruin or help its encouraging towards accomplishing
it. It is classified into three categories which are mentioned below:
1. Functional Structure: Under this all aspects of business element is assembled or arranged as
per its motivation or guideline. For example; advertising division, generation office (Schaper,
2016).
2. Divisional Structure: These are frequently utilized as a part of extensive organizations who
work their business rehearses in wide land regions or include unmistakable little organizations
inside their umbrella unit to conceal different kinds of good or market district. The primary
preferred standpoint of this is the necessities and prerequisite can be satisfied particularly and
rapidly.
The culture of any organization determines its beahviour and values that contributes
immensely towards the organization. For instance in Thomas Cook, task culture is followed in
which their employees perform business activities as per the task given to them so that it can be
accomplsihed more effectively and efficiently. On the other hand, Trailfinder follows power
culture where all roles and responsibilities are carried out task given to them by higher authority.
TASK 2
2.1 Assess own management skill performance
With a specific end goal to accomplish higher sales and profiatbility, there are various
skills and attributes that needs to be taken into account by company. As a manager of Thomas
Cook, I will undoubtedly perform different parts and duties in a successful and productive way.
Some of my management skills are listed below:
Effective communication: Communication assumes essential part in keeping up great
connection amongst worker and boss. Being an administrator of refered to firm, my prime
obligation is to listen the view and feeling of every specialist. This influences them to feel
associated and significant. Likewise with viable correspondence, odds of producing higher
benefits expanded (Faerman, McGrath, 2014).
Decisional Ability: It is fundamental for each association to outline vital choice worried about
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strategies, representatives and strategy. Such choices ought to satisfy the criteria of fulfilling the
craving of representatives in most noteworthy way.
Problem Solving Abilities: A powerful manager is the person who listens the view purpose of
its followers and take decision accordingly.
2.2 Analyse SWOT Analysis
Strength Motivate Employees: Manager of Trailfinder, I have the nature of
propelling individuals to work incredibly hard.
Good Communication Skil: I am sure about my communication ability
which makes less demanding for me and workers to keep up great
connection and offer incredible affinity. I am great at disclosing duties and
approaches to specialist.
Weakness Low Confidence: When work load increases, I lose my motivation and
commits errors
Stress: At some point amid top season, I neglected to oversee work in a
proper way. This create obstruction in business activities
Opportunities High End Technology: I am a man of versatile nature which makes simpler
for me to adjust the progressions, for example, technological change in an
adequate way. I additionally attempt to execute it the business activity and
practices.
Threats Large Competitor: There are individuals who have extraordinary abilities
and learning than me which serves to be my greatest rival. On the off
chance that am improving my ability, at that point they additionally
upgrading their aptitude.
2.3 Set targets and objectives to develop own potential
As a manager of Thomas Cook, I have set SMART objectives for accomplsihing
organizational goals in an effective manner which are discussed below:
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Specific: There are high odds of fulfillment of particular objective when contrasted with other
general objectives (Quinn and Bright, 2012). So as to set particular objective I have to answer 6
questions i.e. where, when,who, what, which and why.
Measurable: While estimating progress, I can keep record additionally which later on will be
useful for me to examine what amount correct time it has taken to finish it.
Attainable: When the individual is finished with setting up objective, he/she can make sense of
the routes to make them genuine. These ways implies their aptitudes, capacity, information,
potential and so on.
Realistic: It implies objective ought to speaks to a legitimate goal towards which the individual is
capable and wiling to work (Parmenter, 2015).
Timely: It is essential to set time span for achievement of specific objective or goal. Without
determined time allotment, objective get deferred and sense no desperation.
TASK 3
3.1 Lead and motivate team to achieve orgamizational objective
Motivation can be given by following Maslow Hierachial Needs:
Physiological needs: Shelter, food, clothes etc. are fundamental need of each individual.
Administrator has ensure that representatives get have these fundamental comforts. On the off
chance that head locate that any specialist don't have sustenance or lease for home at that point
by approaching them for extra minutes or enhancing their playing out, this issue can be settled by
supervisor and it will be advantageous for the two sides i.e. representative and group (Martinelli
and Milosevic, 2016).
Safety needs: Primary need to pour trust in representatives that their place in eatery is protected
and they should just spotlight on achieving set destinations. A few laborers may have expect that
they might be let go whenever in view of their poor execution or some other work.
Social needs: In eatery industry, laborers don't get legitimate number of occasions since ends of
the week and happy season is best time for any eatery. Chief can persuade workers by expanding
number of their clears out (Koenig and et. al., 2011). This will diminish workload from them and
they will give their best to achieve set targets.
Self esteem: A few representatives couldn't care less about cash and occasions, their fundamental
target is acknowledgment and brisk advancements. By giving greater expert and honors to
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subordinate their execution can be taken to next level and targets can be accomplished easily
(Moore, Persaud and Torchia, 2011).
Self actualisation: Mental development, pride and so forth are a few wants which is basic piece
of a man's life. This can be utilized as motivational apparatus exceptionally at the season of
driving a group.
3.2 Managerial decision formulated to achieve goals and objectives
Their is most likely that it is the obligation of administrator to give finish learning about
administration and result of eatery to the representatives so they can comprehend their work and
do in with more adequacy.. Income of the given firm can't be expanded by just making sound
procedures (Koenig and et. al., 2011). Arranging, persuading representatives and building an
adjusted group imperative part in this procedure. Persuading colleagues a standout amongst the
most noteworthy undertaking which supervisor needs to do. On the off chance that
representatives are content with association then they will endeavor to put their best exertion for
accomplishing set objectives. Contrast among colleagues is ordinary, considering two individuals
dependably vary and this is principle explanation for debate. Settling issues at the purpose of its
age is imperative for building a compelling group. Human asset is prime resources and if its is
overseen in appropriate way at that point amazing outcomes can be achieved in brief timeframe.
TASK 4
4.1 How personal and managerial skill support carrer development
Both personal and managerial skill has an incredible impact in the profession
improvement of a person. In terms of business, the part of representative or supervisor is to
accomplish errand that has been alloted to them and for achieving those goals they require
certain aptitudes and capacities. Along these lines, administrative and individual aptitudes
alludes to the capacity and learning of a man require to accomplish particular administrative
errand or exercises. This ability and information can be learned, enhanced and drilled.
In this specific undertaking, I am functioning as a trough in TRAILFINDERS which is a
UK based travel organization. Presently, the firm is having 29 travel focuses in the district of UK
and Ireland (Wilson, 2015). Being the chief of this business undertaking, my part is to expand
the lead age and return higher benefits and focused edge in the commercial center.
Managerial Skill: It includes:
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1. Specialized Aptitude: These are not related with creation instruments or machine rather it is
worried about higher lead age, plan distinctive items and administrations and so forth. These are
basic for directors who works at first-level. With the assistance of such abilities, director can
increase higher upper hand in the market over their adversaries.
2. Inter-personal Skill: This delineates the relationship of supervisor with different workers in
TRAILFINDER. A standout amongst the most urgent undertaking of administration is to work
and manage individuals (Bruce, 2015). Without them there is no presence for director or
administration. Aggregate endeavors prompt achieve business objective in a powerful way.
Personal Skills: It encompasses the following:
1. Dependable: Supervisor is require to rely on their collaborator for accomplishing certain
assignment and duty. This advances extraordinary affinity and trust between them.
2. Versatility: Such kind of aptitudes are worried about tolerating changing condition and
procedures according to the dynamic request of market. This help with upgrading their execution
and profitability level.
4.2 Review personal and carrer development needs
Skills Development Needed Time-Required
Team designing skills Such sort of abilities get
enhanced when representative
begin working together and
altogether with each other.
Also, It is prescribed to
relegate errand to worker
according to their aptitudes
and capacities so they can
achieve it in a powerful way.
4 month.
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Communication ability This can be improved by
means of taking
correspondence classes or
going to more meetings,
courses.
3 month
Leadership characteristics These abilities can be
produced through taking
satisfactory preparing and
improvement session.
3 month
Time management quality These can be enhanced when I
set time-restrict for finishing
an errand. This empowers me
to finish my work within its
time period
2 month
Stress release quality This can be upgraded by
joining some intervention or
yoga classes.
2 month
CONCLUSION
According to the above mentioned report it can be concluded that there are diverse
administration styles, qualities of each pioneer contrasts. Breaking down claim quality is a
troublesome assignment yet SWOT examination is great system of achieving this work in a
viable way. Inspiration is critical for building a decent time, it assume an essential part in
conquering issues when association attempt to achieve forceful targets. Profession advancement
design contain targets which a man what to accomplish alongside the procedure which he/she
swill use at time of taking a shot at claim quality and shortcomings.
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REFERENCES
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