Ideal Patient Education Script for Recovery

The assignment provides a detailed script for patient education, specifically for Mrs. Caroline, on how to manage her pain medication after discharge. The script covers essential information such as taking the medication with water, managing constipation, and seeking medical attention if needed. It utilizes various learning techniques and includes a printed document for reinforcement.

Patient Education Script1
PATIENT EDUCATION SCRIPT
Student by (Name)
Professor’s (Name)
College
Course
Date

Patient Education Script2
PATIENT EDUCATION SCRIPT
Introduction
Well, communication with a patient means a lot in relation to patient's recovery. The way
doctors and support staff communicate with a patient can result in the quick recovery or a
prolonged recovery (Colwell, Kupsick and McNichol, 2016). The content of this paper presents
an ideal script between RN and the patient on post-discharge Mrs. Caroline. She has been
prescribed some medication for pain (Targin). It is therefore crucial for Mrs. Caroline to know
about the medication.
Script Justification
Good morning Mrs. Caroline, I am a
registered nurse in charge of your discharge. I
can see you are happy and ready to go home. I
have been sent to talk to you about your
medication before you go home today.
According to medical scholars,
introduction, and creation of rapport with a
patient in a way that makes them feel
comfortable talking is basic towards
development of a therapeutic relationship
(Colwell, Kupsick and McNichol, 2016. Thus
the use of polite introduction phrase such as
good morning is the first steps in moving up
the therapeutic relationship ladder.
Am happy to go home nurse.
Mrs. Caroline, I have been sent by the
pharmacist, and I would like to talk to you
about the medicine, and I have your medicine
This is the first part initiating
communication about the medicine and

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here with me. setting the communication agenda.
Ok, you can put them in the bag
together with the other items.
Mrs. Caroline, I feel that you have
missed home and would like to go as soon as
possible. However, the medicine is new for
your, and it would be important for you to
understand its purpose and how you will take
them.
May I sit down please I will only take
a few of your minutes.
Greeting and talking to the patient
with empathy for the wait is an important part
of the communication as it makes patients feel
that you are there for her (Goldberg et al.
2018). Talking to Mrs. Caroline with empathy
for taking her time is, therefore, a crucial part
of her medical education.
Sure you can sit down, I think I should
know something about the medicines so that I
can quickly recover and go back to my work,
I don’t want to end in the hospital again.
According to adult learning principles,
it is advisable to keep adults motivated and
being lively during education.
Thank you, Mrs. Caroline, I am going
to tell you all that you need to know because I
would love to see you fully recovered. Please,
Mrs. Caroline, feel free to ask any question as
we go through your medication.
Adult learning principles outline for
adults to receive relevant orientation
regarding the medicine and make them aware
of the medication (Lorig, 2011). It is therefore
important for Mrs. Caroline to be fully aware
of the given medication and have knowledge
regarding her medication.
Eye contact and confidence is required
when providing information to the patient .as

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a nurse I would sit down and make eye
contact with Mrs. Caroline. I will also
observe body language which shows comfort
and confidence as well as moving forward to
Mrs. Caroline (Rajala, Kaakinen, Fordell and
Kääriäinen, 2017.). Adult learning also
requires a supportive environment for the
patient thus a supportive environment is
crucial for Mrs. Caroline. This can be done by
providing Mrs. Caroline with time to ask
questions as well as encourage her to do so.
Mrs. Carline, I hope you can see the
package of the medicine, please take a keen
observation.
This medicine is Targin; it is
equivalent to oxycodone hydrochloride and so
powerful for your pain management. As
indicated on the sachet, you will be taking this
medicine only twice a day meaning one dose
of 10mg of oxycodone hydrochloride after an
interval of 12hours a day.
According to your Pt. report you were
informed about pain management by the
It is important to ensure that the
patient has a clear observation of the medicine
package as well as the instruction regarding
the prescribed medicine. Moving closer to the
patient is crucial as it helps Mrs. Caroline to
observe the package.

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doctor who was taking your care. Mrs.
Caroline, do you remember what the doctor
talked to you about yesterday?
Yes, the doctor told me various
actions to take while in pain at home as well
as what should not do like nor lifting heavy
objects.
According to adult learning principles,
adult patients like Mrs. Caroline should be
allowed with an opportunity to build on the
knowledge they already have thus asking Mrs.
Caroline question is crucial and gives an
opportunity for her to build on already
existing knowledge (Marrocco, Kazer, and
Neal-Boylan, 2014).
That is nice Mrs. Caroline if you
remember that the doctor had said. When
taking your medication as instructed, you will
have to take it with a lot of water. You need
to take the tabled with at least 125 ml clean
water. This is because the oxycodone may
course side effect related to constipation as a
result of narcotic analgesics.
Mrs. Caroline must be provided with
clear information about the side effects of
Targin. To understand the side effects, I
included various learning preferences
(Redman,2007). A clear understanding of the
side effects is crucial so that Mrs. Caroline
can be able to report complications.
In case of constipation, how should I
manage the effect?
Thank you, Mrs. Caroline, that is a
very nice question. To manage constipation
Nice comments when the question is
asked by the patient is crucial and encourage

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will drink a little porridge and more of clear
fluids. You also need to take food with fiber
such as brown bread and fruits like apple. Do
you have any other question, Mrs. Caroline?
them to ask for more clarification.
No am okay now a nurse.
Well Mrs. Caroline if you there are no
more questions. I would now make sure that
you know how you will take your pain
medicine, would you please tell what you are
going to do?
This is almost the last point, and I
will employ teach-back techniques to make
sure that Mrs. Caroline is aware of what I
have explained to her regarding the medicine.
I will take medicine twice a day at an
interval of 12hours with a lot of water to
avoid constipation.
Thank you Mrs. Caroline, if you have
any question do not hesitate to call the doctor
or the pharmacist. I have printed a document
regarding the medication which you will take
home. You also are expecting a stoma nurse
to assist you with your recovery
Using a printed document is one of
the best ways to reinforce patient learning,
and this justifies printing of the document.
Conclusion
Ideal communication helps with patient education and recovery thus should be properly
observed by doctors and support staff.

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References

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Colwell, J.C., Kupsick, P.T. and McNichol, L.L., 2016, ‘Outcome criteria for discharging the
patient with a new ostomy from home health care: A WOCN society consensus
conference,’ Journal of Wound Ostomy & Continence Nursing, 43(3), pp.269-273.
Goldberg, M., Colwell, J., Burns, S., Carmel, J., Fellows, J., Hendren, S., Livingston, V.,
Nottingham, C.U., Pittman, J., Rafferty, J. and Salvadalena, G., 2018, ‘WOCN Society Clinical
Guideline: Management of the Adult Patient With a Fecal or Urinary OstomyAn Executive
Summary,’ JOURNAL OF WOUND OSTOMY AND CONTINENCE NURSING, 45(1), pp.50-58.
Lorig, K., 2011, ‘Patient education: a practical approach,’ Sage.
Marrocco, G.F., Kazer, M.W. and Neal-Boylan, L., 2014, ‘Transformational learning in graduate
nurse education through podcasting,’ Nursing education perspectives, 35(1), pp.49-5
Rajala, M., Kaakinen, P., Fordell, M. and Kääriäinen, M., 2017. The quality of patient education
in day surgery by adult patients. Journal of PeriAnesthesia Nursing.
Redman, B.K., 2007, ‘The practice of patient education: A case study approach,’ Elsevier
Health Sciences.