Belbin Roles and Team Performance

This assignment examines the connection between Belbin's team role theory, team diversity, and overall performance. Students are tasked with analyzing relevant research articles that delve into this relationship and then applying the Belbin model to illustrate its practical implications in various real-world team situations.

Employability skills
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Contents
Introduction....................................................................................................................................3
1.1...............................................................................................................................................3
1.2...............................................................................................................................................3
1.3...............................................................................................................................................4
1.4...............................................................................................................................................4
Task 2.............................................................................................................................................5
2.1...............................................................................................................................................5
2.2...............................................................................................................................................5
2.3...............................................................................................................................................6
Task 3.............................................................................................................................................6
3.1...............................................................................................................................................6
3.2...............................................................................................................................................7
3.3...............................................................................................................................................8
task 4..............................................................................................................................................8
4.1...............................................................................................................................................8
4.2...............................................................................................................................................9
4.3...............................................................................................................................................9
Conclusion....................................................................................................................................10
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INTRODUCTION
Employability skill are those skill which employee required of working in any
organization. These skill as such as problem solving skill, communication skill etc. which are
important for getting success in company. The present report is based on Asda, it is a retail store
operates all its selling activity at online and through retail stores. The present report covers, the
effective time management strategies which is identified. Along with this, various tools and
method for appropriate solution for problem is evaluated.
1.1
According to the given scenario, I am working as HR manager working at Asda from
last 6 month. Here are some my own responsibility towards the organization. I need to work
hard in the organization, so they organization goals and objective can be achieved. Further I
need to recruit a candidates who work hard for the organization. there I need to develop my own
skill such as problem solving skill so that I can easily solve the conflict and any issues taken
place between employee. Further I need to improve my communication skill so that I can
clearly communicate with employee and share them my views and ideas without losing a
confident. It is necessary for me to manage all the work on time so that time not waste and all
wok completed on time. I also need to improve my technological skill which is very important
for working in organization. I should no how to use a computer word processing and other
software so that I can manage my work on pc.
 I will also attend seminar and conference which help in improving my communication
skill through this I can communicate with employee by making proper eye contact.
 My performance objectives are as follow
 I will do a short course and online course of software, so that my technological skill can
be improved.
 I will also study a skill course that looks at problem solving and deal with the issues at
the work place which help me in improving my problem solving skill.
Some roles and responsibilities of line manger is as follows
 responsibility of line manager is to help business for achieving its overall goal and
objectives
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 it also need to meet the operational target on time and indvidual need of employee to be
meet by line manager.
 It is also responsible for creating working environment for its employee and motivate
them toward their work.
Performance objective are as follow
 To provide training and development facility to workers so that they can easily handle
the complex task.
 Focus on providing healthy and secure environment to employees.
 Recruit highly skilled candidates so that company can achieve its goal and objectives on
time.
1.2
My own effectiveness against the defined objectives is that I attends a seminar which
enable me to communicate effectively at the work place. I also developed my technological
skill which is helpful for me in maintaining all the data of employees and other work in less
time, further I solved the problems of employee which they are facing at work place. I also
created a work environment in the organization so that employee can work more effectively and
efficiently. I can also manage the work of employee without feeling them stress or demotivated.
1.3
Recommendation for the improvements
I recommended that employee at the work place are properly trained so that they work
hard for the organization. through a training and development facility employee can easily
handle the critical task at work place and can develop their own skills.
Secondly it is recommended that new technology should be implemented at work place so that
employee work load can be decrease with the help of new technology. It also help in increasing
the productivity of the organization and also increase the sales.
It is recommended that in organization employee should be motivated regularly so that they cab
give their best effort to their organization and can compete work on time.
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Flexibility should be provided to employee so that can they work stress free. They should be
provide flexibility in time and work home facility so that they satisfy with their job and work
for longer period of time in their organization.
1.4
Motivational technique can be used for improving the quality of performance. As the
employee are the important part or the organization. They help in achieving the target of the
organization and they give great effort in the success of the company. The employee are
required to ne motivated at each level. It is very helpful in improving the performance. Such as
if employee are provided reward on their best performance then they will try to work more hard
for the organization. further if employees are provided incentives on basis of their monthly
performance then they will try to give a quality of work. Further by the use of ,maslow theory
of motivation at work place company can easily increase the productivity. According to this
theory employee basic need should be fulfilled so that they fell motivated. Employee needs
such s job security, money etc are very helpful in motivating a employee. Moreover employee
should be appreciated on their good performance it will make them feel happy and they try to
keep improving their quality of work. When employee basic need fulfill their high level need
increased then it can be fulfilled by providing them a job security, monetary or through a non
monetary incentives.
TASK 2
2.1
At the Asda problem which is face by the employee is lack of proper guidance and
training facility. Worker of Asda are not getting a proper guidance related to their work.
Multiple task are allocate to them without any proper planning which make them trouble at the
time of working. Further new and existing employee are not provided training facility so they
not able to give quality of work to the organization. Employee are not properly trained to handle
the critical task in the company (Jackson, 2015). This are the problem which employee are facing
at work place. For solving this problem I take out a solution which is very effective at work
place. I started providing a training facility to employees which help in improving their weak
skills. Further, i keep a training and development session once in a month for the old employee
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where they can share issues which they face in working. Through this employee are working
hard for the organization and they are giving a quality performance to the organization.
secondly, I provide a mentor for watch new employee which can guide and help them in their
work. With the help of this new employee are getting proper guidance and work allocated to
them are according to their skills and knowledge so that they not any kind of issues related to
work. This way I solve the problems of employee a and it help increasing the productivity of the
productivity of the organization.
2.2
Communication is the important part of the organization, at the Asda there is various level
and
in each level communication style is different. There should be a proper communication
between
employee and management so that no miscommunication occur at work place (Pretti,s Noel and
Waller, 2014). In the
organization if many miscommunication take place then it may lead to conflict and loss. Further
at different level there are different communication style that are as follow:
Lower level of management: at the lower level of management employee carry out daily
operations of the organization (Batenburg van Walbeek and in der Maur, 2013). Their work is to
handle the projects and carry out daily working activities. In this level information is pass
through a notice to the employee. Their employee can communicate with each other directly.
There is also a informal communication between employees.
Top level of management; at the top level employee who work their role is to make strategies
and policy. they also set objective and target for the organization. Any information and message
send them through a meeting or email (Kolster, Westerheijden and Frederiks, 2014). No information
directly communicated within the employee at this level. Information flow through emails and
in meeting.
Middle level of management: employee of middle level work to implement the policy and
strategy made by top level. In this level information send through a meeting, phone call or
through. Like top level management there is no informal communication between employee and
workers,
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2.3
Time management strategies which are very effective for working at workplace are as follow
Set priority : their is required to set priority of work, which means complete the task which is
urgent then focus on important task. It can be done by making a to do list of work and
follow it inn systematic manner so that all work complete on tine.
Avoid multitasking; an employee should not perform two or three task at some time . it may
consume the time of switching form one task to other (Leong, Giddens and Dickson, 2014). At
one time only one task should be completed. Doing a ,multi task at one time can create a
confusion and also can affect the work quality.
with the help of these time management strategies company can easily manage the employees
work on time and further it can also increase the productivity of the organization, this
strategies are very helpful for the organization
TASK 3
3.1
In the organization there are different type of people and they all play various role for
achieving the that are discussed below
Action oriented role
Shaper: this type of people in team who challenge the it can improvement. They make sure that
all things which is not done by others can be done by them.
Implementer : implementer are the people who wants that things to be done. They turn the
team ideas into a action and plan it (Kolster, Westerheijden and Frederiks, 2014). They work in a
systematic manner and organize all work in well mannered.
Complete finisher; these type of people are those who see that projects are completed and there
is no mistake in projects. They want that all team members finished their work on time because
they are perfectionist.
People oriented role;
Coordinator : this type of employee guide their team member and tell them about the objective
of company. They listen each employee carefully and value each team member.
Team worker; this people provide a support to their team people and ensure that all team
member are working effectively or not. They are flexible by nature, diplomatic and perceptive.
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Resource investigator: this type of people are innovative and curious. They work with
stakeholder and help team in achieving its objective (Belbin, 2012). This team member are
enthusitic and identify the work and complete it in innovative way.
Though oriented roles
Plant: they are creative and always come with new approached and new ideas. They are
impractical at time because their idea are novel. They some time become a poor communicator
and ignore the work.
Monitor evaluator: they are best in analyzing ideas other team member follow it. They are not
good motivator and react to events not instigating it.
Specialist: this type of people have a specialized knowledge which is required to complete a
task (Armstrong and Taylor, 2014). In the team they work as a expert in a area and they give ideas
and as they are field of expertise.
3.2
Team dynamic is the physiological forces and unconsciousness which influence the
direction f team behavior. The team should be dynamic at the Asda because it have a great
impact on it. It build the reputation of firm and it help in increasing the profitability of the
organization. With the dynamic team company can easily achieved its objective on time and it
help in increasing the profitability of the company. In the dynamic team their are different type
of people and played a different role. Their behavior and way of performing a work is different
form the other team member. If a individual work then it is not necessary that it take a
responsibility of work. But in a team person is accountable for complete the task and also help
other team members in completing a task (Hatley and Pirbhai, 2013). All the team members in a
dynamic team are responsibility for their work, if they complete it on time then full tam have to
suffer form it. All members are highly skilled and know the way to deal with a critical situation.
Moreover, they create a positive work environment and helps in completing a work of other
team members. Stakeholder and project related information should be shared with dynamic
team.
In a team dynamic there are different team member play different roles that can be understand
through the help of Belbin's team role model:
Action oriented roles
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 Shapers: Shapers in team are those who challenge for improving the team. They try to
come out with all possibility for accomplishing the task.
 Implementer: Implementer are those who want that things to be done. They turn ideas
and concept in practical manner. They want to be work done on time.
 Complete finisher: complete finsher are those who want that project completed. They
make sure that no error be done in project.
People oriented role
 Coordinator: Coordinator play role as a team leader and guide the team member. They
are calm by nature and listen each employee effectively.
 Team worker: Team worker are those who provide support and ensure that team
member work together. They support each team member and work hard for completing
the task.
 Resources investigator: They are innovative and curious by nature. Further they are
enthusiastic team member and work with stakeholder.
Though oriented role
 Plant; The plant are the creative innovator and always suggest new idea and approaches.
But then be a poor communicator which can impact the work
 Monitor evaluator: they analyses and evaluate and they think critically each and every
approach. However some time they are poor motivator and react on any situation.
 Specialist; specialist are those who are specialized in knowledge and want to be job
done. They feel pride on their skills and knowledge.
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3.3
There are various way of completing a task and to a target at work place that are as
follow:
Team building: At as Asda team is build so that all the task can be achieved easily on time.
The team members are very supportive and are highly skilled in their work. Working in a team
make easy for the people to complete achieve the target on time (Galliers and Leidner, 2014). The
goals and objective of team should be cleared in front of the team members so that they give
their full effort in achieving a goals.
Open communication: there should be open communication between team members. All the
targets and goals should be communicate with the employee so that they easily work. Problem
of every employee should be listen and solve it with an effective manner (Senge,, 2014). All the
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Illustration 1: Belbin theory model
(Sources: Belbin's model, 2007)

employee should be involved in discussion so that they feel like a part of organization and will
give their full effort for accomplish the task
Identify the risk and barriers: working in a team make work easier. Employee are highly
skilled they can easily identify the barriers and solved by taking a help of other team member
(Leong, Phillips and Dickson, 2014. ). Further employee support other in work after completing
their work this make work of employee easier.
TASK 4
4.1
There are various method of finding a solution which can be used at work place. As it
depend on the type of problem. Here are the method for solving a problem at work place that
are as follow
Find the problem: it is necessary to know that which type of problem created at work place.
Find the alternative solution and all possible remedies; after identifying the solution it is
necessary to find out the solution which can be implemented on problem for solving it (Kolster,
Westerheijden and Frederiks, 2014).
Developing a plan and action for solving the problem: then plan need to make so that all the
solution can be properly implemented.
Monitor the implemented solution; it is necessary to see that solution which is implemented are
helpful in solving a problem. If no then it is required to review the change.
Further there is brain storming technique that management can used. It is a technique in which
group of people in the organization who are experts sit together and the solution of the
particular problem came out through a discussion (Moon, 2013.). Brainstorming is also a
motivational technique which is organization can used. It provide a opportunity to employee to
sit together and discuss on issue related to work.
4.2
There is appropriate strategy which is required to solve the problem at work place that
are as follow there is problem of low productivity in the organization and because of this sale of
the company is falling down (Jackson, 2015). Employee are not giving full effort in work and
further they are getting demotivated because of work load. For this purpose strategy is set by
the organization which need to be implemented
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Strategies:
 As for increasing the productivity of the organization it is necessary to motivate the
employee by providing them a reward and other facility. They should be given incentive
so that they work more effectively and efficiently.
 New technology should be used in the organization so that employee can work easily
with the help of those technology (Pretti,s Noel and Waller, 2014). There is necessary to
work trained employee so that they can use new technology at work place. Further
employee issues related to work need to be solved out by the manager which make
them feel stress free and their work performance can be improved this all strategies
Asda can used for increasing the productivity and for earning a profit.
For example, at Asda employee are not motivated toward their work, for this situation
Manager of firm provide incentive to employee who work best for the organization. This
strategy help company for motivating the employee and for increasing sale
4.3
The potential impact on the business of implementing a strategy is as follow:
There has been some positive and negative impact on the organization of implementing
a strategy that is employees of Asda are working hard for the organization. as they are giving a
full effort on work. So that company sales can increases (Jollands, M., Clarke and Burton, L.,
2015). Employee were provided reward on their best performance which encourage them to
work hard for getting the reward. Employee are given a training related to new technology
which make their work easy. They are provided a all types of benefits and job security which
make them feel secure. This helps in increasing the productivity of the organization.
The impact of changes is that employee started working hard for the organization. Along
with this employee of understand the way of using technology this help in making their work
easier. Apart of this employee provided job security which make then feel risk free this
motivate employee to work hard for organization.
CONCLUSION
From the above report it can be concluded that it is necessary to develop own skill for
working in any organization. This skills are communication skill problem solving skill and
other skills which is very important for managing a work at work place. There are many
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motivational techniques which help in improving the work performance of employee at work
place and also help in increasing the productivity. Further it can be concluded that, managing a
work on time is very important it can be done through using a time management using strategy.
There are various problem solving techniques which need to be used so that all the problem at
the work place can be easily solved. Employee are also provided a training facility which help
in improving a quality of work. There is also a new strategies implemented in the organization
which help increasing the productivity and sales of the organization.
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Pretti,s T. J Noel,., T. and Waller, T. G., 2014. Evaluation of the Effectiveness of an Online
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