Components Influencing Supply Chain Management in Automobile Sector: A Study on Tesla Inc.

This study aims to identify the components that influence supply chain management in the automobile sector, with a focus on Tesla Inc. It explores the factors that affect supply chain management and their impact on the industry.

In presenting this dissertation for assessment, I declare that it is a final copy including
any last revisions. I also declare that it is entirely the result of my own work other than
where sources are explicitly acknowledged and referenced within the body of the text.
[or: in footnotes, endnotes, as appropriate]. This dissertation has not been previously
submitted for any degree at this or any other institution.

Topic Related to Supply
Chain Management

Abstract
The present study provides the deep knowledge and understanding about the supply chain
management and its key role in the improving business performance. With help of this study,
scholar can easily identify various barriers and component that affect the function and process of
supply chain management. In the current study the major aim of the researcher is to identify the
component which influence supply chain management in the automobile sector. For achieve this
aim researcher have applied qualitative research technique by which collected information can
represent with help of charts, tables, graphs etc.

TABLE OF CONTENTS
CHAPTER- 1 INTRODUCTION....................................................................................................1
1.1 Background of the study...................................................................................................1
1.2 Research aim and Objectives............................................................................................1
1.3 Justification for the Research...........................................................................................2
1.4 Outline Methodology........................................................................................................3
1.5 Chapter structure..............................................................................................................4
Chapter Summary............................................................................................................................5
CHAPTER 2- LITERATURE REVIEW.........................................................................................6
INTRODUCTION...........................................................................................................................6
2.1 Meaning and concept of the Supply Chain Management (SCM).....................................6
2.2 Analyse the factor that impact success of Supply Chain Management............................8
2.3 Determine role of Supply Chain Management...............................................................11
2.4 Evaluation of barrier which affect supply chain management.......................................13
CHAPTER- 3 RESEARCH METHODOLOGY...........................................................................17
Introduction..........................................................................................................................17
3.1 Research Philosophies....................................................................................................17
3.2 Research approach..........................................................................................................19
3.3 Research Design.............................................................................................................20
3.4 Data collection................................................................................................................21
3.5 Research administration.................................................................................................22
Research Ethics....................................................................................................................23
SUMMARY...................................................................................................................................24
CHAPTER 4 DATA ANALYSIS AND INTERPRETATION.....................................................26
4.1 Introduction....................................................................................................................26
CHAPTER 5 CONCLUSION AND RECOMMENDATION......................................................52
5.2 Analysis and interpretation.............................................................................................52
5.3 Overall conclusion and summary...................................................................................54
Recommendations................................................................................................................55
5.4 Limitation of the study...................................................................................................57

5.5 Opportunities for Further research.................................................................................58
5.6 Reflection.......................................................................................................................58
REFERENCES..............................................................................................................................59
APPENDIX....................................................................................................................................63

CHAPTER- 1 INTRODUCTION
TITLE
“To assess the components that influence supply chain management in Automobile sector: A
study on Tesla Inc.”
1.1 Background of the study
In today's time, there is very huge competition among the corporations and every
business firm, design a distinctive strategies and tactics for compete with rivals. With assistance
of the effective strategies and tactics, corporation can easily develop its own brand image and
attract the large number of customer toward the firm. In this manner, supply chain management
is one of the strategy by which company can easily deliver its commodity to the end users. It is a
kind of concept under which product and services can delivers from manufacturer to final
customers in the market and satisfy their needs related to product and services. With assistance
of the supply chain management, quality of product and services can improve by the
manufacturer and reduce cost effects. There are various kinds of the software which can assist in
improving the inventory management system. The ultimate goal of any effective supply chain
management system is to overcome inventory from the operation of business. Supply chain
management flows can be divided into three main flows that is product flow, information flow ad
finance flow.
In the present time, in every business sector like retail, hospitality, travel and tourism,
entertainment etc., required an impressive and well managed supply chain management system
by which it can effectively deliver at the customer and meet the requirement of them related to
the goods and services. In simple words it can be said that supply chain management is very
important aspect within the company by which firm's product and services can effectively move
from manufacturer to final consumers.
In the present dissertation, the major objective of the researcher is to identify the
component which influence supply chain management in the automobile sector. Auto mobile
industry is one of the largest in the world which annual production of 23.96 million vehicles in
2015-16. In this industry, supply chain management plays a very crucial role by which company
produce and deliver the product from manufacturer to final consumers.
1.2 Research aim and Objectives
Aim
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“The aim of the dissertation is to identify that how supply chain management affects by several
factors within automobile corporation: A case study of Tesla Inc.
Objective
 To understand the current literature on the factor that affects successive supply chain
management
 To understand the current literature of supply chain management in success of Tesla Inc.
 To evaluate barriers that affect supply chain management of Tesla Inc.
 To examine the significance of supply chain management within the automobile
corporation
 To suggest the way through which supply chain management in the automobile company
can better perform.
Research Question
Research question is significant term in the entire dissertation by which objective and
literature re review can design by the scholar. In the present study, scholar has designed several
questions for achieve the objective.
 What are the major factors which influence supply chain management with respect of
Tesla Inc.?
1.3 Justification for the Research
Supply chain management is a significant aspect by which corporation can delivers the
commodities. The present study has major objective is to analyse the components of supply
chain management which impact on the industry of auto mobile. This study assists to the
investigator to acquire knowledge about various components of supply chain management which
largely influence to the automobile companies. Scholar has selected this subject in order to get
the understanding about the supply chain management. Researcher has huge interest in this topic
and scholar wanted to identify several elements of supply chain management which influence the
organisations in the auto mobile industry.
The present study provides the deep knowledge and understanding about the supply chain
management and its key role in the improving business performance. With help of this study,
2

scholar can easily identify various barriers and component that affect the function and process of
supply chain management. In addition to this, with assistance of this study, company can also
beneficial to know the various components which affect the system of supply chain management.
Automobile companies can easily analyse various strategy by which it can improve is supply
chain system and function with help of this present dissertation.
This research fulfils the gap between the desired result and actual outcome because with
help of this investigation, scholar can effectively acknowledge the factor that can affect the
supply chain management in an organisation.
Supply chain management is one of the most important aspects in the company by which
all information, resources, product and services is delivered from the corporation to final
consumer. However, this supply chain management process can affect by the various
components. In the absence of proper and systematic supply chain management, company cannot
able to attain its determined success (Oelze and et.al., 2016).
https://www.nature.com/articles/ismej201697
It is very important for the corporation to understand various factor and its impact on the
business activities and function. Improper understanding of component of supply chain
management can create the issue for the organisation. In addition to this, selection of effective
method of supply chain management is also very important because wrong selection of supply
chain method can create the problem for company.
1.4 Outline Methodology
Research methodology is another major important chapter in the dissertation which
included various methods such as research approach, research philosophies, research design, data
collection, data analysis, sampling etc. With help of all these mentioned methods and techniques,
scholar can easily address the actual solution of the research problem.
This method assists to scholar in getting the depth knowledge and understanding about
the subject. It is very important for the researcher is to select an appropriate method of the
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research philosophy. Interpritivism research philosophy assists to the researcher in obtaining the
right solution of research problem.
In the above research inductive and deductive are two approaches which has been taken
in consideration. Other than this there is one more approach which is included in research
approach that is adductive research approach. The main aim is to produce the thing in effective
manner. In the present study, the major objective of the researcher is to analyse and assess the
factors that affect supply chain management within the automobile corporation Tesla.
Research design is another one of the most significant part in the research methodology
by which investigation can address the right solution of the research study. It is a blue print for
collecting and assessing the information. By applying various theories and models in the study,
each element can effective discussed. Thus, it can be said that, descriptive research design is
effective too to analyse and assess the factors that affect supply chain management function in
the company.
This is another one of the major method in the research methodology by which scholar
can collect, analyse, interpret and assess the information about the subject. Research technique
provides the answer to the questions by making analysis as well as sense of unstructured area.
1.5 Chapter structure
In the entire dissertation various chapter included which help to scholar in accomplish the
stud in an appropriate manner. Each chapter in the dissertation plays a very significant role by
which study can accomplish. Following are various chapter in this present dissertation-
 Chapter 1: Introduction- This is one of the most important chapter in entire study
which provides the background of study. With help of this chapter, researcher can able to
design aim, objective, research question of the study.
 Chapter 2: Literature Review- This is another major important chapter in the
dissertation through which researcher provides the deep knowledge and understanding
about the topic. In this chapter, scholar have included various themes related to the
supply chain management which provides detail understanding about the subject.
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 Chapter 3: Research Methodology- Research methodology is another major important
chapter in the dissertation which included various method such as research approach,
research philosophies, research design, data collection, data analysis, sampling etc
 Chapter 4: Data analysis and interpretation- Data analysis and finding is another
major important chapter in the dissertation by which researcher can easily collect and
analyse the information about the topic.
 Chapter 5: Recommendation and Conclusion- This is another important chapter in the
dissertation by which finally conclude the result of entire dissertation by the researcher.
Chapter Summary
In the present dissertation, the major objective of the researcher is to identify the
component which influence supply chain management in the automobile sector. Auto mobile
industry is one of the largest in the world which annual production of 23.96 million vehicles in
2015-16. In this industry, supply chain management plays a very crucial role by which company
produce and deliver the product from manufacturer to final consumers. In the present
dissertation, scholars have main intension to identify the factors which affect the process of
supply chain management with respect of Tesla Inc. The present study has included the
importance of the supply chain management in manufacturing and delivering the automobile
product to the final consumer. With assistance of this research study, researcher can easily get
detail knowledge and understanding about the barriers and factors that influence supply chain
management activities and functions in the organisation.
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CHAPTER 2- LITERATURE REVIEW
INTRODUCTION
Literature review is one of the most important chapter in the dissertation by which
researcher can obtain information about the subject. In this chapter, several kinds of themes can
be included which helps scholar in getting effective knowledge and understanding about the
subject. In the absence of this chapter, it is impossible to conduct the investigation and gather
information about the topic. It is just kind of secondary data which is collected from different
books, journals, online articles, blogs etc. In the current research study, researcher has included
information which is stated by several authors. Moreover, for attaining the objective of study,
several themes about the topic has been designed by scholar which are discussed below-
2.1 Meaning and concept of the Supply Chain Management (SCM)
As per the view of Ashby, Leat and Hudson-Smith, (2012) in the business enterprise,
Supply Chain Management is one of the significant aspect by which firm can flow the goods and
services to the customer and in this procedure, major three terms are included such as finished
good, semi-finished good, work in progress and raw materials. Basically, it shows the
contribution of suppliers under which they carry out various activities such as production,
distribution, packaging etc. SCM is the most crucial aspect by which company can achieve its
determined goal because without this concept, no firm can develop its target and cannot attain its
objective.
In the opinion of Christopher, (2016) supply chain is a network of people and businesses
that work together for converting the raw material into the final finished goods and services. It is
the activity by which customer can gain the effective value and satisfaction from the goods and
services. It is the active integration and coordination of all supply chain activities by which
customer can gain the effective satisfaction. With help of SCM, company can develop its own
competitive advantage and develop its own brand image in the market because with help of this
system, it can deliver impressive satisfaction to customer. Thus, it can be said that SCM is a kind
of company strategy to build an impressive goodwill in the market and attract the large number
of customers. In the contradicting view Wu and Chiu, (2018) said that supply chain management
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is that function within the organisation that affect the performance of business in large manner. If
organisation have effective supply chain management function, then it becomes easy to achieve
higher level of outcome of the business.
According to the view of Danping and Lee, (2011) SCM is a process which is organised
by the company in order to meet the requirement of customer related to goods and services. By
conducting these activities in the organisation, management can design competitive advantage
through which it can improve profitability and market share. While company conducts the
program of SCM, then it requires considering various activities such as logistics information
system, product design etc. These activities help the firm in improving the quality of services and
attracting large numbers of customers.
SCM is an essential and crucial part of the business enterprise by which company can
attain its success and determined growth. Supply chain helps in improving customer service and
satisfaction level. Most of the customer requires and expects high quality of product and services
in minimum time and perfect quantity. For example, if customer orders three books from
Amazon and only one of the actual arrives, then the customer will lose faith in Amazon. Thus, it
can be said that with help of proper SCM, company can gain the customer loyalty and faith. On
the other hand, if company's SCM does not work properly, then it will lose the customer trust
and loyalty.
On the contradicting view Dubey and et.al., (2017) effective SCM also helps in reducing
operating cost of the corporation. With help of this mentioned concept, company can reduce the
purchasing cost, production cost and total supply chain cost. With help of effective SCM,
company can improve financial position of the corporation. It assists in improving the
profitability, cash flow and leverage of the organisation. With assistance of the supply chain
management aspect within the organisation, it become easily to overcome the operation cost and
production cost. Kauffman, Pathak, Sen and Choi, (2018) stated that supply chain management
do not only overcome operation cost but also it helps in overcoming the supply chain cost.
In the opinion of Fernie and Sparks, (2014) SCM is a management of material and
information which provide the highest degree of customer satisfaction at the lowest possible cost.
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All activities associated with the flow and transformation of goods that moves from raw material
to end users is known as the supply chain. It refers to the entire network of the companies that
work together to design, produce, deliver and service products. There are major three flows in
the supply chain that are material, information and capital. The major benefit of SCM is to
overcome uncertainty along the chain, proper inventory level in the chain, minimise delay,
eliminate rush, provide good customer services etc. However, the major problem with supply
chain is delay in production, distribution, lack of partner’s coordination, poor demand forecast,
poor quality, interference with production, lack of effective information technology, lack of
partner’s coordination etc. There are major three kinds of variability in the supply chain that are
demand variability, process variability and supply variability. In SCM, supplier requires an
effective source of information technology and communication tool by which they can connect
with each other. The internet and web can be very effective communication enhancer by which
supplier and employees can collectively carry out their working in the company and satisfy the
needs of customers. In this process of SCM, supplier requires software such as demand
forecasting tool and planning tools to allow all supply chain members to coordinate their
activities and adjust their production levels. With the help of different software, suppliers can
review the past performance and monitor current performance. In addition to this, they can
predict future production level of product and services.
2.2 Analyse the factor that impact success of Supply Chain Management
According to the view of Gale and et.al., (2013) while company deals with the aspect of
SCM, then it is very important for it to consider its several components which affect its process
and activities within the company. If firm effectively understands and addresses several elements
of SCM, then it is very easy to organise mentioned program in excellent manner and achieve
determined objective within stipulated time period.
The major objective of this process of SCM is to deliver the right commodity, at the right time
and to the right people. Thus, it is very essential for enterprise to consider these components
through which it can meet customer requirement by delivering right product and services.
As per the view of Gomez-Mejia, Berrone and Franco-Santos, (2014) in the concept of
SCM, geographical location and transportation decision is major factor which is required to be
8

considered by supplier and company. While any company takes the decision related to SCM,
then it is very important to focus on the geographical location of production unit and
transportation. This factor can affect the revenue, cost and level of services. It is very important
for the company to consider the customer location because the delivery of product and services
largely affects the location of the customer. This is one of the most important factor of SCM
which is needed to be considered by the business enterprise. Determining the appropriate mode
of transport is one of the important factor in SCM. The geographical location, production plant
and distribution centre also determines the cost and price of the product and services.
In the opinion of Hovorka, (2016) SCM is also affected by the type of product and
services. The whole SCM depends upon the type of product and services. The chain of supplying
product can be decided according to the quality, quantity and type of product and services. For
example, SCM for the solid product will be different from liquid end products. If company
delivers ice cream and some medicine products, then whole supply chain process will be
designed based on the availability of cold containers.
In the opinion of Keightley, (2010) inventory control is another major factor which
affects SCM. Inventory is very essential part of the supply chain which includes raw material,
semi-finished goods and finished goods. In order to determine the cost of production, proper
control and inventory management is very important. Wu and Chiu (2018) stated distribution
strategies is another major factor which affects SCM in the corporation. It is very important for
the corporation to take an effective decision of the distribution strategy. With help of distribution
strategy, company can place the right product and services at the right time and at the right
people. It is very essential to take the right decision of distribution strategy by which right
product and services can be delivered to the right customer. If there is taken the wrong decision
about the distribution, then it will directly impact the productivity and performance of the
company. This mentioned strategy deals with relationship and the connection among warehouse
and suppliers.
In the opinion of Kwon, Hong and Kim, (2017) stated that governmental regulation,
traffic and environmental rules also influence the system of SCM. It is very important for the
company to consider the governmental rules, regulation, policies, legislation, code of conduct
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etc. In order to minimise the waste product, properly disposing of dangerous chemicals and using
recyclable material, government has imposed several regulation and rules in the country which
every business enterprise has to follow while considering SCM. Migdadi, Zaid, Yousif and
Almestarihi (2018) stated that supply chain management largely affect the regulation and
legislation which is imposed by the government. With assistance of this legislation and
regulation, organisation performance can effectively manage and it can securely conduct its
business activities and functions.
In the view of Olson and Wu, (2017) stated that SCM requires effective information and
data related to all procurement, inventories etc. In the absence of proper data and information
about the procurement and inventory, suppliers and employees are unable to conduct the supply
chain program in an effective manner. With help of proper information and data about the
procurement and system, suppliers can effectively conduct the program of SCM and meet the
actual customer demand about the product and services. In the opinion of Monczka, and
Patterson, (2015) SCM has another major factor related to the environment uncertainty. This
environment uncertainty refers to the environmental issue in the product chain. Due to this
uncertainty, unexpected changes can occur related to customer, suppliers, competitors,
technology etc. This is an important factor in the realisation of strategic supply management
plan. In this factor, major three sub-factors were identified such as environment, government
support and uncertainty aspect from overseas. While government changes policies, practices and
code of conduct of the country, then it may affect the process of SCM. This is an uncertain factor
which can change uncertainly within the county and every company have to follow imposed
regulation by government. Company environment is another major factor which influences SCM
program in an enterprise. This sub factor is related to the company's relationship with supplier
and their level of trust and commitment. Company environment is also related to the company's
expectation of quality, on-time delivery, competition in sector and the level of competition
among the firms. In order to conduct each activity of SCM in the market in an effective manner,
proper support of government is very important. With proper support and assistance, corporation
can conduct the program of SCM in an impressive manner. In the contradicting view Kull,
Kotlar and Spring, (2018) stated that it is very important for the organisation to develop such
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impressive practices and policies of the supply chain management so as its entire function can
effectively conduct at workplace so as right outcome can gain by the company. In addition, the
major role of the supply chain management in the business enterprise is to move the product and
services to their destination in quick and effective manner.
In the opinion of Neuman and Robson, (2012) corporate strategy is another major factor which
affects the company's SCM program. It is very important for the management to design an
appropriate strategy by which suppliers and employees can effectively perform their task for
meeting customer expectations. In the competitive market, business strategy is very important by
which organisation can develop its own competitive advantage. In the context of SCM, company
requires an impressive business strategy by which supplier and employees can implement their
program and attain determined target.
2.3 Determine role of Supply Chain Management
According to the view of Pagell and Shevchenko, (2014) SCM has a very significant
aspect within every business industry. There are several kinds of industries such as hospitality,
travel and tourism, retail, entertainment etc. Thus, all of these industries require effective SCM
through which it can deliver the commodities in right time and to the right people. The major
significance of SCM in the corporation is cost and time because with help of effective system of
supply chain, company can improve the time and save the additional cost of production,
manufacturing etc.
In the view of Pérez and et.al., (2017) stated that SCM offers various techniques and tool
which assist business enterprise to identify the actual problem and render solution of these
disruptions around the business environment. The major role of SCM in the business enterprise
is to move the product and services to their destination in quick and effective manner. In the
present time, most of the companies are using the system of SCM in order to develop the
competitive advantage and gain the success in the market.
According to the view of Papadopoulos and et.al., (2017) SCM maintains the trust among
partners and provide better medium for information sharing amid them. It helps the company in
delivering the accurate and high quality of products and services to the right customers. While in
the company, there is effectively performed SCM, then it will be helpful to design an impressive
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brand image in the market. With help of impressive system and process of this mentioned
system, corporation can attract the large number of customer. While company performs
effectively in the flow of supply chain, then customer can also get the right and accurate product
in the right quality, quantity and prices. In addition to this, with help of impressive system of
supply chain, product and services can be delivered to the customer within a proper time period.
Thus, it can be said that this mentioned concept of the SCM is also playing an impressive role for
attracting the large numbers of customers.
In the opinion of Zhuo and Wei, (2017) while company have excellent system of SCM,
then it can develop an impressive brand image and goodwill in the market. This is a kind of
competitive advantage and competitive strategy to compete with rivals in the competitive
business environment which further helps the firm in sustaining in the market for long time. With
help of this system, company can also identify and determine the actual cost of production,
manufacturing, distribution etc. Thus, it can be said that with help of SCM, company can manage
the entire business activities and functions. In addition to this, it also helps in saving the time and
money of the firm. One of the major role of supply chain management in the firm is to improve
the financial position. As per this role, company's manager reduces and control the cost of the
supply chain. Additional cost of manufacturing and product can also overcome with help of
proper supply chain management. With help of supply chain management, company can
effectively attain its determined objectives to achieve success. Thus, from the entire discussion, it
can be said that supply chain management plays a very crucial role to largely benefit the firm.
In the opinion of Pérez, Camargo, Rincón and Marchant, (2017) supply chain
management also helps in improving the society and their standard of living. It has been also
stated that a highly developed supply chain infrastructure can enable the societies to quickly
exchange many goods among the customers and businesses at a very low cost. Thus, it can be
said that supply chain management helps in the economic growth of the country. In addition to
this, supply chain management also protects the delivery of necessities because most of the
citizens of a country are largely dependent on the supply chain. Supply chain management also
assist the organisation in improving their brand image in the market and attract large number of
customers. The major significance of supply chain management in the corporation is cost and
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time because with help of an effective system of supply chain, company can improve the time
and save the additional cost of production, manufacturing, etc. While company effectively
delivers their product and services in the market and meet the actual requirement of their targeted
set of customers, then it becomes easy for them to improve their brand image in the market.
While the customers are happy with the delivery and distribution of commodity, they can easily
stay committed towards the company. This proves that an effective function of supply chain
management can develop effective brand image and goodwill in an organisation.
2.4 Evaluation of barrier which affect supply chain management
As per the view of Plambeck, (2012) supply chain management helps the corporation in
managing the distribution of products and provide effective satisfaction to their customers. In the
business enterprise, this mentioned the aspects of playing a very crucial role to attain the
determined goals and success. It is very important for the firms to implement and conduct an
effective process of supply chain management by which the management can effectively carry
out each of their activities and functions for achieving their undertaken business objectives. It is
a great responsibility of the higher authority to conduct the process of supply chain management
in an effective manner by which the firms can easily attain its target. In the absence of proper
planning and tactics, corporation will be unable to conduct the supply chain management
program for the attainment of business target. However, there are various barriers in the
company which creates an issue and problem in the implementation of supply chain
management. In order to effectively carry out this function in the corporation, management
requires understanding these barriers.
In the opinion of Ramanathan, (2017) one of the major barrier in the supply chain
management is lack of a committed and supportive top management. In order to effectively carry
out the activities of supply chain management, it is very important to get a committed and
supportive outlook from the top management and higher authorities. In the absence of proper
support and coordination from top management, company cannot survive the program of supply
chain management. Top management design the policies, practices and strategies for conducting
supply chain management. In the absence of top management, company cannot design the
policies, practices and strategies of the supply chain management. On the contradicting view
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Ahmadi and et.al., (2018) stated that not only top management is barrier but also practices and
policy is major barrier that affect the supply chain management in the organisation.
Ross, (2016) stated that technology is another major barrier in the process of supply
chain management. Incompatible technology can create supply chain management related issue
for the company. While the companies operate with multiple number of suppliers in multiple
regions, then technology platform compatible can be a huge challenge for the firm. In order to
carry out the program of supply chain management in an effective manner, it is important for the
firms to use highly advanced and latest technology. Technology plays a very crucial role in the
supply chain management because in order to transfer the good and services from one place to
another, suppliers and distributors requires an excellent technology. If company do not have
proper and adequate technology, then they will not be able to communicate with the customers in
an impressive manner. There are various key activities of supply chain management such as
customer relationship management, customer service management, demand management, order
fulfilment, manufacturing flow management, procurement, product development and
commercialisation, return management, etc. that requires high quality and impressive
technologies.
On the other hand, in the opinion of Sarkis, (2012) stated that unclear organisational
objective is another major barrier in the organisation with respect to supply chain management.
In the absence of clear organisational goals, company cannot overcome the issues related to
supply chain management. With the help of clear objectives and targets of the company,
management can easily set and manage the activities of supply chain management. If there is
unclear objectives and targets within the organisation, then it will be very difficult for the
suppliers to create a clear path and structure of each supply chain management activities. It is
very important for the higher authority and top management to design a clear vision, mission,
goal and objective for the business activities. This is basically to assist the suppliers and
distributors in effectively performing the supply chain management related functions. With help
of clear mission, vision and objectives, company can easily survive the activities of supply chain
management in an effective manner.
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In the opinion of Schönsleben, (2016) lack of effective skills, talent and human resources
in the company are also stated to be some major barriers for an effective supply chain
management. In order to conduct the procedures and functions of supply chain management in
an effective manner, it is very important for the company to hire skilled and talented workforce
through which they can effectively contribute in the supply chain management program. With
the help of high skilled workers and employees, company can effectively conduct the program of
supply chain management where a high skilled and talented workforce can easily understand the
exact requirements of the customers related to the supplied products and services. For delivering
accurate quality, quantity and features of products and services to the customers, it is very
important for the corporation to hire skilled and talented set of employees. With the help of high
skilled employees, the company can easily attain its determined goals and targets. In addition to
this, human resource plays a very crucial role in properly conducting the supply chain
management program within the company. In the absence of human resources, company cannot
easily operate and survive the supply chain management at workplace. Thus, it can be said that in
order to conduct supply chain management program within the corporation, it is very important
to improve the skills and abilities of the employees to enable them to meet out the actual
customer's expectation about the offered products and services. Lack of proper information
technology is another major barrier in supply chain management as argued by (). It is referred to
be a key consideration of almost everyone in today’s modern world. Information technology is a
key driver for the organisation which increases the supply chain management in an effective
manner. With help of effective tools of information technology, company can make the process
of supply chain more reliable and efficient. With the help of impressive sources of information
technology, companies can easily share the information about their products and services from
the manufacturers to the final consumers. It largely assists in creating a much more realistic and
effective procedure of supply chain management. In the absence of proper tools of information
technology, company can attract a large set of customers. In this way, company can use various
tools like social media, internet, email and phone etc. All these tools are apparent to assist the
enterprise in easily delivering the information from one place to another. If the company lacks in
effective tools of information technology, then it may create barrier in supply chain management.
15

Hugos, (2018) stated that effective equipement and technology is very important for the
organisation to carry out the supply chain management function in an effective manner. With
help of effective technology company can produce high quality of resources and product and
services. In addition to this, speed of the supply chain is also improved with help of high level
of technology.
In the opinion of Singh, (2010) a major barrier in the process of supply chain
management is related to lack of education and training provided to employees and suppliers.
Proper provisioning of education and training in accordance to the organisation’s culture can
tend to improve the worker’s knowledge about the activities of supply chain management. In the
absence of proper training and education program within the company, management cannot
deliver effective knowledge, skills and abilities among the workforce. With the help of this
training session, company can easily improve the knowledge, skills and abilities of their
employees to effectively perform their responsibility for attaining the determined objectives. In
order to improve the performance of supply chain management within the corporation,
management should regularly organise training and education related programs to create a
talented set of workforce. Most of the suppliers and employees have no idea about supply chain
management program. Due to deficit awareness about the process of supply chain management,
both the suppliers as well as the employees fails to perform their roles and responsibility towards
the company. Sometimes they are also unable to achieve the tasks related to the supply chain
management and that in turn dissatisfy their customers to a great extent. With assistance of
training and education program, management can give an opportunity to their suppliers and
employees to aptly learn the concepts, theories, methods of supply chain management. Thus, it
can be said that in order to overcome the barriers related to the lack of awareness among
employees and supplier about supply chain management, the administrative bodies should
organise timely sessions of training and education program at the workplace.
16

CHAPTER- 3 RESEARCH METHODOLOGY
Introduction
In order to conduct investigation, proper selection of methods and tool is very important.
With help of proper selection of method and techniques, researcher can able to conduct the study
and obtain an appropriate outcome of the researcher issue. Thus, it can be said that in the entire
dissertation, research methodology is one of the most important chapter by which investigator
can collect and analyse the information for attaining the best outcome (Coulter and et.al., 2014).
This chapter helps to the investigator in collecting and analysing the information by which
appropriate outcome can easily obtain. In the research methodology various kinds of methods are
included such as research philosophies, research approach, research design, data collection, data
analysis, sampling, research techniques etc. In the present dissertation, researcher has used
various methods of the research methodologies for identify the impact supply chain management
in the auto mobile industry. In a simple word it can be said that research methodology is a
systematic plan for conducting investigation and process to use for data collection for the
purpose of making effective decision in the business (Franklin, 2012). With help of this chapter
in the dissertation, scholar can able to take the appropriate decision about the business activities
and function). In the present dissertation, scholar has used various tools and techniques for
identify factor which affect supply chain management. These methods are as follows-
3.1 Research Philosophies
In the research methodology, this mentioned aspect is very significant by which problem
of investigation can easily resolve. This assist in improving the quality of research study because
appropriate solution can obtain within appropriate time period. This method assists to scholar in
getting the depth knowledge and understanding about the subject. (Daudt, van Mossel and Scott,
2013) It is very important for the researcher is to select an appropriate method of the research
philosophy because wrong selection of the research philosophy can generate the wrong result of
the study. There are major two kinds of research philosophies that are positivism and
interpretivism. In the context of positivism research philosophy, its aim is to carry out the study
by considering the objectives of the investigation. It aims in focusing upon discovering the false
facts from the particular research title. This research philosophy assists to the investigator in
17

understanding the actual objective of the study and obtain the best solution for the topic. In
addition to this, positivism research philosophy aids to gain only important information which
has been collected from observation (Neuman and Robson, 2012). On the other hand, in the
context of interpretivism research philosophy, researcher consider upon the various theories and
models at the time of the investigation. Interpritivism research philosophy assist to the researcher
in obtaining the right solution of research problem. With help of this method, scholar can
effectively analyse and understand the actual objective of the research study and find out
appropriate outcome. This research philosophy consists in the qualitative research methodology
which assists to scholar in addressing the right solution of the problem. In this research
technique, scholar can represent the information with help of graphs, charts and tables. It
becomes easily to analyse and assess the factor that impact upon the supply chain management
on the automobile company. In the present study, researcher have applied interpritivsim research
philosophy through which researcher can obtain information from various theories and models.
With assistance of the various theories and models, researcher can easily analyse and assess the
information for obtain the perfect solution of the research study (Goddard and Melville, 2004). In
the present research study, the major objective is to assess the components that influence supply
chain management in Automobile sector with respect of Tesla company. Thus, for attain this
objective, scholar has applied interpritivism research philosophy through which scholar can able
to obtain the right solution of the investigation study. This philosophy is appropriate because it is
suitable in the qualitative research technique. Interpretivism is one that provides suitable
justification in
relation to issue under research. With such research philosophy research can demonstrate the fact
as well as figures that are associated with problem under research. Interpretivism philosophy is
referred to as the approach which focus on meaningful nature of the individual participating in
culture and social life. This is the best method under the qualitative research techniques that is
why researcher have applied this method for analyse the factor that affect supply chain
management.
18

3.2 Research approach
In the above research inductive and deductive are two approaches which has been taken
in consideration. Other than this there is one more approach which is included in research
approach that is inductive research approach. The report focus is on the inductive ad deductive
approach. The inductive approach is more in general in nature, this type of report moves from
specific to general. It is also known as down-top approach (Grafton, Lillis and Mahama, 2011).
Deductive approach is known as top to down approach which is completely opposite of the
above it moves from general to more specific. It is considered to be the part of quantitative
research and inductive research is part of qualitative research (Vujaklija and et.al., 2010).
Deductive method is approach which are preferred by researcher as it is more suitable for large
size sample whereas Inductive method is more useful for in-depth analysis that is possible for
only small sample size. Inductive method gives more emphasis on in depth study of its subject it
not only explores historical studies but also look into new phenomena while investing the issue.
Deductive on other hand focus on causality while setting hypothesis creation. Though researcher
prefer deductive method but inductive method is considered more powerful technique. As the
research done under this take in consideration different historical background and do detail study
of its subject, instead of creating its analysis on hypothesis it put emphasis on fact ad past events.
Keeping in mind the above issue company has chosen inductive method to gain required result
regarding the problem they are facing (Guercini, 2014). The inductive research is very helpful in
order to determined powerful too so that different research function can be taken effective
manner. Inductive method is used to giving more focus in depth of study it is related to only
historical studies but also look into new phenomena while investing the issue. (Gale and et.al.,
2013) The main aim is to produce the thing in effective manner. In the present study, the major
objective of the researcher is to analyse and assess the factors that affect supply chain
management within the automobile corporation Tesla. Thus, for attain this objective, researcher
has applied inductive approach by which scholar can easily analyse the objective of study and
find out the best alternative solution of research problem. With help of this inductive approach of
research, premises are being used by the investigator from specific to general way. In this
method, information is conducted in that way through which fact can easily explore in the study.
19

Individual can easily design themes and create conceptual framework (Hail, Leuz and Wysocki,
2010). This technique helps to the researcher in understanding the objective of study in effective
and efficient manner. With help of inductive approach, researcher can effectively analyse the
factor that can affect the supply chain management within the company (O'Hanlon, 2013).
Researcher can effectively analyse the information with help of this method of research approach
that assists in analysing the factor that affect supply chain management within the organisation.
Researcher can get the detail knowledge about the factor of supply chain management within the
retail sector so as there is the best method of the research approach. Researcher have applied
inductive research approach for analyse the factor of supply chain management within the
organisation. It is essential to pressure that inductive approach does not suggest ignoring
hypotheses while planning research inquiries and goals. This approach intends to create
implications from the informational index gathered keeping in mind the end goal to distinguish
examples and connections to assemble a hypothesis; in any case, inductive approach does not
keep the analyst from utilizing existing hypothesis to detail the examination question to be
investigated.
3.3 Research Design
Research design is another one of the most significant part in the research methodology
by which investigation can address the right solution of the research study. It is a blue print for
collecting and assessing the information. Research design assist to the scholar in obtaining the
factual information about the subject (Singh, 2010). In the absence of research design, it is
impossible to collect, analyse and assess the right solution of the research problem. It assists to
the researcher in preparing an outline regarding how the research would be taken in the place. It
involves major three type of the research design that are descriptive, exploratory and
experimental. Exploratory research design is a way through which scholar can explores the
various questions so as appropriate conclusion and finding can obtain in an effective manner.
Exploratory research design tends to change within the finding or nature of the participants
involved within the research (Harrison and Reilly, 2011). In addition to this, in this research
design, researcher assign respondents to equal situation and thus maintain proper monitoring
over variables involved in the research. In the descriptive research design, it is different from the
20

exploratory design because it is considered as the theoretical analysis and assist to the scholar for
carrying out any theory based investigation. With assistance of the descriptive research design,
scholar can draw the existing problem and issue within the research study (Smith and et.al.,
2011). The major advantage of this research design is to define the actual situation of the study in
more effective and efficient manner. Thus, in this research the researcher has focused on
implementing use of exploratory and descriptive research design with the help of which scholar
will be able to collect and develop understanding over all the gathered information (Helm, 2014).
The scholar has implemented the use of both the research deign in investigation as it will help
the person in collecting specific information regarding supply chain management in Tesla. The
exploratory research design will help the scholar in exploring about the company and unit’s
management of supply chain management. This enables step wise process in which the
individuals will focus on collecting every bit of detail about research questions to draw
conclusion on the influence supply chain management in Auto-mobile company Tesla Inc.
Further, after exploring details and information about the research aim the scholar will focus on
framing questionnaire in descriptive from keeping in mind all the aspects of study that is
employees working experience and time period with company, do employees understand the
meaning of supply chain management and its effectiveness, what can be consequences of
implementing supply chain management in Tesla. These type of descriptive question which helps
the scholar in seeking and exploring various possible outcomes. Thus, implementing exploratory
and descriptive research design will help the researcher in attaining appropriate outcomes with
regard to research questions.
3.4 Data collection
In the research methodology, without data collection, it is impossible to conduct entire
investigation. This method assists in collecting information from the primary and secondary
sources. Scholar is to collect the information about the subject and find out effective outcome for
study. Major two kind of data collection that are primary and secondary. These two data
collection method helps to scholar in collecting information and address the right solution. In the
primary data collection, scholar can collect information by use of interview, survey,
questionnaire, case study etc., (Keightley, 2010). On the other hand, in the context of secondary
21

data collection, scholar can collect information from secondary sources such as books, journal,
online websites, articles etc. In the present dissertation, scholar have used both primary and
secondary data collection method. In the primary data collection method, researcher has used
survey of the respondents. With assistance of the primary data collection scholar can collect the
fresh information about subject and able to conclude an appropriate solution of the research
problem. This method helps to the scholar to collect the fresh information about the subject
which has not used in the previous time in any research. With help of primary data collection,
scholar can easily analyse and assess the impact of factor that affect supply chain management in
the automobile sector. In this data collection method, researcher has collect the primary
information from the manager of the Tesla company (Danping and Lee, 2011). On the other
hand, secondary data collection has considered in the literature review chapter under which
secondary information can collect from the books, journal, online articles etc. As researcher
applies qualitative research technique so survey will suitable technique for data collection. With
assistance of the survey, researcher can collect primary data about to the topic. With help of
primary data collection, scholar can effectively collect the information about the factor of supply
chain management within the retail industry (Ihantola, and Kihn, 2011). With help of primary
data collection researcher can collect fresh information about the supply chain management and
its associated factor that affect the business performance in the retail sector.
3.5 Research administration
In the current research study, researcher have developed a systematic questionnaire along
with several question related to supply chain management and its impact upon the business
activities and function within the automobile corporation Tesla. Scholar have taken personal
email address of 20 managers of the Tesla corporation. With help of manager in the Tesla,
researcher can effectively collect the primary information about the supply chain management
and obtain the right solution of the problem. With help of email researcher have sent the
questionnaire to 20 managers of the Tesla company. This strategy is very helpful for the
researcher to collect the valid and fresh information about the factor of supply chain
management. With help of this way to collection of data researcher can provide the freedom to
22

manager to share their views and opinion about the supply chain management and its associated
factors.
Research administration is overall view of research goals and achievements. It comprises
all major responsibilities and consideration of researcher when carrying out research. Comparing
and contrasting is the best method which is used by researcher to analyse reply of participants an
as it helps in developing critical understanding over collected information. In this scholar will
first analyse reply of each 20 respondents and at time of drawing conclusion the individual will
compare one question to answer of every respondent. This is the plan which help in outlining
effective of supply chain management in Tesla. Analysing response of every participants helps in
avoiding the chance of biased conclusion. Research administration is crucial part of process as it
is focused on most important part of investigation which is evaluating collected information.
Further, in this process the scholar will focus on comparing primary analysis with secondary
analysis which is the process of driving accurate results with the helps past and current changes
(Singh, 2010). The process helps the scholar in being familiar with learning and knowledge of
participants and also denotes interest of employee with business and its management. However,
analysing freshly collected data is the practice which enable refresher in deriving accurate results
which regards to current business situation of supply chain management. In this process
researcher aimed at emailing questionnaire to selected employees of auto-mobile corporation
who are capable of answering research question as per objective. The questionnaire framed by
investigator is on the basis of objective and aim with regard to supply chain management in
Tesla. The questions in study plays foremost role in information seeking process it is the base
for gathering reliable information., Therefore in this process, researcher aimed at targeting very
piece of information of objective in order to consider it in questionnaire (Smith and et.al., 2011).
Hence, the administration of components that influence supply chain management in Automobile
sector, Tesla Inc.
Research Ethics
Ethical consideration in research process is most crucial part of investigation as it makes
study reliable and viable. Ethics are moral values and beliefs of individual which helps the
23

person in analysing wrong and right of the situation. With the help of this the person is able to
seek for various sources which can helps in collecting accurate information (Resnik, 2015). IN
this research process ethical consideration of researcher will be seeking permission from
authorities of Tesla to contact employees seek their views on the components that influence
supply chain management in Auto mobile sector. IN this the foremost responsibility of
researcher is to ensure that confidentiality of individual answer is protected and conclusions are
framed after analysing views of each and every individual. Apart from permission, ethics in
research process states that it is important for investigator to provide evidence to study for which
in this study the researcher have implemented the use of proper references and in-texting.
Referencing are general collection of evidences from where information is taken However,
providing evidence to statement is done vis citation which is the most effective tool which
formulates study into authentic process. Ethical consideration in research helps investigator IN
making information effective with the help of referencing. Considering ethics of research helps
in implementing current study in use for further similar studies. It reduces the chance of copying
and confidentiality of own collected and interpreted information (Faden and et.al., 2013). It
makes research and collected information viable and reliable for getting information regarding
components of supply chain management. Thus, ethical consideration will assist investigator in
making collecting and analysis process of research authentic by citing necessary statement
specially which is taken from secondary sources. Further, it helps scholar in avoiding copying of
information through internet sources.
SUMMARY
From this chapter it has been analysed that research methodology is one of the most
important chapter by which investigator can collect and analyse the information for attaining the
best outcome. It is the process which helps in developing critical understanding over the methods
of research which can enable systematic and effective process of conducting research. This
summarized various methodical tools which are used by researcher for different types of studies.
In the research methodology various kinds of methods are included such as research
philosophies, research approach, research design, data collection, research administration and
24

research ethics. In this research the motive to researcher was to assess the components that
influence supply chain management in Automobile sector: A study on Tesla Inc. Therefore, for
attaining appropriate results and drawing conclusion over research objectives and question
researcher have applied qualitative research techniques through which researcher can obtain
more detail information in the theoretical framework and models. The major objective of the
qualitative research technique is to gain a broad qualitative understanding of underlying reasons
and motivations. Interpretivism philosophy and deductive research approach has been applied in
this study to analyse the factor of the supply chain management within the organisation.
Implementing philosophy and approach assisted the scholar in deriving accurate results with the
help of primary and secondary information on the influence of supply chain management in
Tesla. Researcher have selected descriptive research design because descriptive research has
aim is to identify the current issue or problems through process of data collection that enables
them to describe the situation more completely than was possible without employing this
method. In this study, researcher have developed several questions regarding the factor of supply
chain management such as impact of supply chain management, significance of supply chain
management, supply chain management relation with degree of customer satisfaction, factor that
affect the Tesla supply chain management etc. Further, in research administration The researcher
analysed the process of analysing and interpreting information given by 20 respondents with the
helps to compare and contrasting. Hence, lastly the researcher outlined ethical consideration
which enable evidence to study and make entire process viable and authentic (Faden and et.al.,
2013).
25

CHAPTER 4 DATA ANALYSIS AND INTERPRETATION
4.1 Introduction
Data analysis and interpretation is one of the major chapter that helps to the researcher in
collecting, analysing and interpreting the information for obtain the right solution and result of
the research. Data analysis is a significant procedure of inspecting, cleansing, transforming and
modelling data with the goal of discovering useful information. With help of data analysis
chapter, researcher can address the right solution at the right time. Basically, in this chapter,
researcher have option to analyse, assess and interpret the collected information for find out the
best solution and result of the study. In a simple word it can be said that data analysis is a process
of evaluating data using analytical ad logical reasoning to examine each components of the data
provided. Thus, it can be said that for address the appropriate result and outcome in the study,
data analysis is very important chapter through which final outcome can obtain in effective and
efficient manner. In the present study, the major aim is to analyse and assess the factors that
affect supply chain management in the Tesla company. Thus, for attain this objective, researcher
have conducted survey of 20 managers who works in the Tesla Inc. The current data analysis and
interpretation provides the detail knowledge and understanding about the factors that affect
supply chain management. In the survey researcher have collected data from the 20 managers of
Tesla so with help of following themes, scholar can easily analyse the information about the
factor of supply chain management within auto mobile sector. In the survey, researcher have
designed the questionnaire along with several questions about the factor of supply chain
management and its impact upon the business activities and function. The collected information
in the survey has been discussed below-
Theme 1: Manager are working in the Tesla Inc. from many years
From how many years you are working in the Tesla Inc. Frequency
From 6 months 5
26

1 to 2 year 3
2 to 4 Year 8
More than 5 year 4
Interpretation and analysis: From this question in the survey it has been analysed and assesses
that there are many managers who have effective experience of working in the Tesla Ins. In the
survey from 20 managers, 8 managers have experience of 2 to 4 year of working in the cited
venture. On the other hand, 5 managers have experience of 5 months in the Tesla Inc. company.
Thus, from this collected data it has been analysed that there are various respondents who have
effective knowledge of working in the cited venture. Thus, it can be said that managers have
effective knowledge about the operation and business activities of Tesla Ins. From this finding it
27
From 6 months
1 to 2 year
2 to 4 Year
More than 5 year
0 1 2 3 4 5 6 7 8 9
Frequency

can be analysed that respondents have good knowledge about the factor of supply chain
management in the Tesla company.
Theme 2: Managers understand the meaning of supply chain management
Do you understand the meaning of supply chain management? Frequency
Yes 18
No 2
28
Yes
No

Interpretation and analysis: In the survey of 20 managers of the Tesla Inc, it has been found
that there are various respondents who have effective knowledge and understanding about the
supply chain management in the corporation. From the collected data it has been found that 18
respondents said yes as they are aware about the meaning and concept of the supply chain
management. On the other hand, only 2 respondents are unaware about the same. Thus, from this
data it has been analysed that many of the respondents have effective knowledge about the
concept of supply chain management in the organisation. This data it has been analysed that
manager have good knowledge about the supply chain management functions and its associated
factors within the company.
Theme 3: Supply chain management helps to corporation in developing the competitive
advantage of the firm
Do you agree that supply chain management helps to corporation in developing
the competitive advantage of the firm? Frequency
Strongly agree 10
Agree 7
Disagree 2
Strongly disagree 1
29

Interpretation and analysis: From this question in the survey it has been found that from the 20
respondents, 10 are strongly agreed on the statement that supply chain management helps to
corporation in developing the competitive advantage of the firm. On the other hand, 2 are
disagreed upon the same statement. Thus, from this data it has been analysed that there are
various respondents who believed that supply chain management aids in developing competitive
advantage in the company. Thus, it can be said that supply chain management actually assists to
the company in developing competitive advantage. It has been also analysed that supply chain
management assists in insert profit leverage, decrease fixed assets and increase cash flow. On the
other hand, while company's supply chain management does not work properly then it will lose
the customer trust and loyalty. It has been analysed from this collected information that digital
technology assists to the organisation in improving competitive advantage of the organisation.
Theme 4: After applying supply chain management, operation and production cost can
decrease within the company
30
Strongly agree
Agree
Disagree
Strongly disagree
0 1 2 3 4 5 6 7 8 9 10
Frequency

After applying supply chain management, operation and production cost can
decrease within the company? Frequency
Yes 15
No 5
Interpretation and analysis: From this section it has been analysed that After applying supply
chain management, operation and production cost can decrease within the company. In the
survey of 20 managers of the Tesla Inc., it has been found that 15 managers said yes upon the
statement that After applying supply chain management, operation and production cost can
decrease within the company. On the other hand, only 5 managers said no upon the statement
that After applying supply chain management, operation and production cost can decrease within
the company. Thus, from this collected data it has been found that once the company apply
31
Yes No
0
2
4
6
8
10
12
14
16
Frequency

supply chain management in the company then it can largely beneficial in overcoming its
operation cost, production cost and manufacturing cost. It has been also analysed from this
collected information that with help of effective supply chain management, company can also
able to improve financial position of the corporation. It assists in insert profit leverage, decrease
fixed assets and increase cash flow. Supply chain management is a management of material and
information which provide the highest degree of customer satisfaction at the lowest possible cost.
Theme 5: Supply chain management provides the highest degree of customer satisfaction at
the lowest possible cost
Do you agree with the statement that supply chain management provides the
highest degree of customer satisfaction at the lowest possible cost ? Frequency
Strongly agree 10
Agree 8
Disagree 1
Strongly disagree 1
32

Interpretation and analysis: From this section it has been found that from the 20 managers, 10
are strongly agreed upon the statement that supply chain management provides the highest
degree of customer satisfaction at the lowest possible cost. On the other hand, only one manager
is strongly disagreed by the statement that supply chain management provides the highest degree
of customer satisfaction at the lowest possible cost. Thus, from this collected data it has been
analysed that company can improve customer satisfaction in the lowest operation cost. It has
been also analysed that Supply chain help in improve customer service and satisfaction level.
Most of the customer requires and expects high quality of product and services in minimum time
and perfect quantity. While company conduct the program of supply chain management then it
requires considering various activities such as logistic information system, product design etc.
Theme 6: Factor largely affects the Tesla's supply chain management
Which of the following factor largely affects the Tesla's supply chain
management ? Frequency
33
Strongly agree Agree Disagree Strongly disagree
0
1
2
3
4
5
6
7
8
9
10
Frequency

Geographical location 7
Transportation decision 3
Government regulation 3
Inventory control 4
Environment uncertainty 3
34
Geographical location
Transportation decision
Government regulation
Inventory control
Environment uncertainty

Interpretation and analysis: From this question in the survey it has been found that there are
various factors that affect the supply chain management in the Tesla company. These factors
include operation and inventory control, environmental uncertainty, geographical location,
transportation decision, etc. From this collected data it has been found that geographical location
is major factor that affect the supply chain management function in the cited venture. From the
20 managers in the survey, 7 managers said that geographical location is major factor that affect
the supply chain management in the company. On the other hand, 4 managers said that inventory
control is major factor that affect the supply chain management in the company. However, many
responds said that transportation decision, government regulation and environmental uncertainty
is another major factors that can influence supply chain management in the Tesla Ins. Thus, from
this information it has been analysed that Environment uncertainty refers to the environmental
issue in the product chain. Due to this uncertainty, unexpected changes can occur related to
customer, suppliers, competitors, technology etc. It has been also analysed that While any
company take the decision related to the supply chain management than it is very important to
focus on the geographical location of production unit and transportation. This factor can affect
the revenue, cost and level of services.
Theme 7 Corporate strategy can also affect the supply chain management function in the
Tesla company
Do you believe that corporate strategy can also affect the supply chain
management function in the Tesla company ? Frequency
Yes 15
No 5
35

Interpretation and analysis: In the survey, from this question it has been found that 15 managers
said yes upon the statement that corporate strategy can also affect the supply chain management
function in the Tesla company. On the other hand, 5 managers said no upon the same statement.
Thus, from this collected information it has been analysed that corporate strategy can also affect
the supply chain management function in the Tesla company. Thus, from this collected
information it has been analysed that it is very important for the management to design an
appropriate strategy by which suppliers and employees can effectively perform their task for
meet customer exception. In the competitive market, business strategy is very important by
which organisation can able to develop its own competitive advantage.
Theme 8: Transportation decision and geographical location can influence supply chain
management in the Tesla company
36
Yes
No

Do you think transportation decision and geographical location can
influence supply chain management in the Tesla company? Frequency
Yes 18
No 2
Interpretation and analysis: From this question in the survey it has been found that in the survey
of 20 managers of Tesla 18 respondents said yes upon the statement that transportation decision
and geographical location can influence supply chain management in the Tesla company. On the
other hand, only 2 respondents said no upon this statement. Thus, from this collected data in the
survey it has been analysed that transportation decision and geographical location is major factor
that can influence to the supply chain management function in the Tesla company. As cited
venture is an auto mobile organisation which deal with various automobile and its equipment’s.
37
Yes
No

In order to supply the product and services, company have to consider the location where it
wants to supply the product. In addition to this, it also required to consider the transportation
decision at the time to perform supply chain management function in the market. Thus, it has
been analysed that company have to consider the geographical location and transportation while
it performs supply chain management. Thus it can be said that it is very important for the Tesla
company to consider the geographical location and transportation decision that can influence
supply chain management.
Theme 9: Company follow governmental regulation and rules at the time of operating supply
chain management
Is you company follow governmental regulation and rules at the time of
operating supply chain management? Frequency
Yes 19
No 1
38

Interpretation and analysis: From this section it has been found that at the time of perform
supply chain management function, company have to follow governmental rules and regulation.
In the survey of 25 managers of the Tesla company, it has been found that 19 respondents said
yes upon the statement that company follow governmental regulation and rules at the time of
operating supply chain management. On the other hand, 1 respondent said no upon the same
statement. Thus, from this collected data it has been analysed that while Tesla carry out the
activities and functions of supply chain management then it has to follow rules, regulation,
standard, code of conduct which have developed by the government. Thus, it can be said that
governmental rules and regulation is another major factor that affect supply chain management
function in the Tesla company. It has been also analysed that the level of support that the
company receives from the government while it operates the supply chain management function.
It includes the use of norms, regulation, policies, advices for the sector. With help of
governmental regulation and standard, company can easily perform its supply chain function in
39
Yes
No
0 2 4 6 8 10 12 14 16 18 20
Frequency

more protect and secure manner. Thus, it can be said that government rules, regulation and
standard can make the business easily and secure through which company can securely operate
its function and activities. However, government changes its regulation and code of conduct so
as company have to make changes accordingly.
Theme 10: Supply chain management helps in improving customer service and satisfaction in
the Tesla company
Do you think that supply chain management helps in improving
customer service and satisfaction in the Tesla company? Frequency
Strongly agree 10
Agree 6
Disagree 2
Strongly disagree 2
40

Interpretation and analysis: From this section in the survey it has been analysed and assessed
that supply chain management assist to the organisation in improving customer services and
satisfaction. From this question in the survey it has been found that from 20 managers of Tesla
company, 10 managers are strongly agreed by the statement that supply chain management helps
in improving customer service and satisfaction in the Tesla company. On the other hand, 6 are
just agreed by the statement that supply chain management helps in improving customer service
and satisfaction in the Tesla company. However, 2 respondents are disagreed by this statement.
Thus, from this collected data in the survey it has been analysed that there are many respondents
are strongly agreed by the statement that with help of effective supply chain management,
company's customer services can improve through which customers are effectively satisfied and
happy with company. Thus, it has been assessed that company should always focus on the
measure and ways through which supply chain management can effectively perform within
organisation by which firm can able to improve customer services and their satisfaction toward
company.
41
Strongly agree Agree Disagree Strongly disagree
0
1
2
3
4
5
6
7
8
9
10
Frequency

Theme 11: Tesla have saved its additional time and cost associated in business operation after
applying effective supply chain management
After applying effective supply chain management, Tesla have
saved its additional time and cost associated in business
operation? Frequency
Yes 15
No 5
42
Yes
No
0 2 4 6 8 10 12 14 16
Frequency

Interpretation and analysis: From this question in the survey it has been found that with help of
effective supply chain management, company can easily save its additional time as well as cost.
In the survey of 20 managers, it has been found that 15 respondents said yes upon the statement
that After applying effective supply chain management, Tesla have saved its additional time and
cost associated in business. On the other hand, 5 respondents said no upon the same statement.
Thus, it can be said that Tesla has able to save its additional cost and time by help of supply
chain management. From this question it has been analysed that once the company perform
effective supply chain management then it becomes easily to save the time as well as cost of
organisation. Thus, all of these industries requires effective supply chain management through
which it can deliver the commodities in right time and to the right people. The major significant
of supply chain management in the corporation is cost and time because with help of effective
system of supply chain, company can improve the time and save the additional cost of
production, manufacturing etc.
Theme 12: Tesla company concern about supply chain risk associated with business
Is Tesla company concern about supply chain risk associated
with business? Frequency
Yes 18
No 2
43

Interpretation and analysis: From this question in the survey it has been analysed that Tesla
company is concern about the supply chain risk associated with business. While survey of 20
managers conducted then 18 managers said yes upon the statement that there are several kinds of
risk associated with supply chain management function and cited venture is effectively concern
about these risk. On the other hand, 2 respondents said no upon the same statement that Tesla
company concern about supply chain risk associated with business. Thus, from this collected
information it has been analysed that while any business enterprise performs the supply chain
management function then there are several kinds of risk through which its functions can affect.
It is very important for the management to concern about the risk associated with supply chain
management so as it can obtain effective outcome and result of the business.
Theme 13: Business unit have developed supply chain risk mitigation strategy
Have your business unit have developed supply chain risk
mitigation strategy Frequency
Yes 16
44
Yes
No

No 4
Interpretation and analysis: From this section it has been found that risk mitigation strategy is a
practice and technique that helps to organisation in overcome the negative impact of risk
associated with supply chain management function in the market. In the survey of 20 managers,
16 managers said yes upon the statement that Tesla have developed supply chain risk mitigation
strategy. On the other hand, 4 respondents said no upon the same statement. Thus, from this
collected information it has been analysed that cited venture have developed effective mitigation
strategy for overcome the risk which is associated with supply chain management. With help of
this strategy Tesla have able to introduced specific measures to overcome or eliminate
unacceptable risks associated with its business operation. It has been also analysed that risk
mitigation measures can be directed toward reducing the severity of risk consequences, reducing
45
Yes
No

the probability of the risk materialising and overcome the organisation exposures to the risk.
There are major four types of risk mitigation strategy that are risk acceptance, risk avoidance,
risk limitation, risk transference etc. Cited venture have adopted these four mitigation strategy in
overcome the negative impact of the risk which is associated with supply chain management.
Theme 14: The major barrier in the process of supply chain management in an organisation
Which is the major barrier in the process of supply chain
management in an organisation ? Frequency
Technology 9
Unclear objective 5
Lack of effective skill and talent 4
Other 2
46
Technology Unclear objective Lack of effective skill and talent Other
0
1
2
3
4
5
6
7
8
9
10
Frequency

Interpretation and analysis: While this question has asked from the respondents in the survey
then it has been found that from 20 managers of Tesla company many of the respondents said
that information technology is major barrier in the process of supply chain management. In the
survey from 20 respondents, 9 respondents said that technology is major barrier that affect the
process of supply chain management in the Tesla company. On the other hand, 5 respondents
said that unclear structure of business can affect the process of supply chain management in the
cited venture. In addition to this, 4 respondents said that lack of effective skill and talent is
another major barrier that affect the process of supply chain management. Thus, from this
collected data it has been analysed that Tesla company's process of supply chain management
can largely influence by the technology. Thus, it has been assessed from this information that
Incompatible technology can create the issue for the company in the context of supply chain
management. While company working with multiple suppliers in multiple region, then
technology platform compatible can be a huge challenge for the firm. In order to carry out supply
chain management program in an effective manner then it is very important for use the high
advanced and latest technology.
Theme 15: Tesla's supply chain management function is influenced due to the government
regulation and legislations
Do you agree that Tesla's supply chain management function is
influenced due to the government regulation and legislations? Frequency
Strongly agree 10
Agree 5
Disagree 2
Strongly disagree 1
47

Interpretation and analysis: From this section it has been analysed that government have played
a very crucial role in performing effective supply chain management function within company.
With help of governmental rules, regulation, code of conduct, company can effective and
securely perform the supply chain management function in the market. From the survey of 20
managers, 10 managers are strongly agreed upon the statement that Tesla's supply chain
management function is influenced due to the government regulation and legislations. On the
other hand, only 5 managers are just agreed upon the statement that Tesla's supply chain
management function is influenced due to the government regulation and legislations. However,
1 respondent are strongly disagreed upon the same statement. Thus, from this collected
information it has been analysed that governmental regulation, rules and practices is one of the
factor that can affect supply chain management process and function in the Tesla business
enterprise. It has been also assessed that governmental regulation, traffic and environmental rules
also influence the system of supply chain management. It is very important for the company to
consider the governmental rules, regulation, policies, legislation, code of conduct etc. With help
48
Strongly agree Agree Disagree Strongly disagree
0
2
4
6
8
10
12
Frequency

of governmental rules, regulation and code of conduct, company can protect and keep secure its
function and process of supply chain management.
Theme 16: Do you think Tesla company have affected by the several factors of the supply
chain management
Do you think Tesla company have affected by several factors of
the supply chain management Frequency
Yes 18
No 2
Interpretation and analysis: From this section it has been found that there are various factors
that can influence the process and function of supply chain management in the Tesla company.
49
Yes No
0
2
4
6
8
10
12
14
16
18
Frequency

In the survey of 20 managers of Tesla company, 18 respondents said yes upon the statement that
Tesla company’s supply chain management can have affected by various factors. In these factors
includes such as inventory cost, environmental uncertainty, skill and talent of employees,
geographical location, transportation decision, information technology etc. These all component
can largely affect the function and process of supply chain management in the Tesla. On the
other hand, only 2 respondents said no upon the same statement that cited venture supply chain
management process can influence by several factors. Thus, from this collected information it
has been analysed and assessed that cited venture have largely affected by several factors so it is
very important for company to design and develop such effective strategy through which
negative impact of these factor can overcome.
Theme 17: Tesla automobile effectively perform its supply chain management function in the
market for deliver goods and services for its customers
Does Tesla automobile effectively perform its supply chain
management function in the market for deliver goods and
services for its customers? Frequency
Strongly agree 10
Agree 6
Disagree 2
Strongly disagree 2
50

Interpretation and analysis: By this question in the survey it has been found that Tesla
automobile effectively perform its supply chain management function in the market for deliver
goods and services for its customers. In the survey of 20 managers of Tesla company, 10
managers are strongly agreed upon the statement that Tesla automobile effectively perform its
supply chain management function in the market for deliver goods and services for its customers.
On the other hand, 2 managers are disagreed upon the same statement. Thus, from this collected
data it has been analysed that cited venture have effectively performed its functions and activities
of supply chain management in order to deliver the goods and services in the market. With help
of the supply chain management function, all good and services is effectively delivered to the
customers.
51
Strongly agree Agree Disagree Strongly disagree
0
2
4
6
8
10
12
Frequency

CHAPTER 5 CONCLUSION AND RECOMMENDATION
5.1 Critique of adopted approach
In the present study for address the objective of analyse the factor that affect supply chain
management within Tesla company, researcher have adopted qualitative research technique
under which collected information have been represented with help of graphs, charts and figures.
With help of positivism research philosophy ad deductive approach researcher have successfully
attempted the objective of study.
5.2 Analysis and interpretation
In this dissertation, researcher have conducted the survey of 20 managers of Tesla
company in order to assess the factor that affect supply chain management in the Automobile
industry. In the primary data collection, it has been found that 18 respondents said yes upon the
statement that Tesla company’s supply chain management can affected by various factors. In
these factors includes such as inventory cost, environmental uncertainty, skill and talent of
employees, geographical location, transportation decision, information technology etc. In
addition to this, in the survey from 20 respondents, 9 respondents said that technology is major
barrier that affect the process of supply chain management in the Tesla company. On the other
hand, 5 respondents said that unclear structure of business can affect the process of supply chain
management in the cited venture (Ashby, Leat and Hudson-Smith, 2012). Thus, from this
collected data it has been analysed that supply chain management can influence with the
technology and unclear objective. Thus, management should always adopt the effective
technology for implementing effective process and function of supply chain management. While
there is effective information technology and system then it becomes easy to conduct effective
supply chain management. It has been also concluded in the survey that Tesla company have
effectively performed its function and activities of the supply chain management in the market.
From collected data it has been also assessed that technology is major factor that can influence
the supply chain management function in the Tesla company. With assistance of the information
technology, company have effectively performed its various functional like marketing, human
resource, operation, finance etc because in every functional department, information technology
52

required in large manner (Christopher, 2016). As Incompatible technology can create the issue
for the company in the context of supply chain management. While company working with
multiple suppliers in multiple region, then technology platform compatible can be a huge
challenge for the firm. It has been also concluded that geographical location and transportation is
another major factor that can influence the function of supply chain management (Monczka and
Patterson, 2015). It is very important for the company to consider the customer location because
the delivery of product and services largely affect the location of the customer. Thus, it can be
said that geographical location and transportation is major decision which needed to take by
company at the time of supply chain management implementation (Sarkis, 2012). Another major
factor that influence supply chain management function and process within corporation is
environmental uncertainty. Environment uncertainty refers to the environmental issue in the
product chain. Due to this uncertainty, unexpected changes can occur related to customer,
suppliers, competitors, technology etc. This is an important factor in the realisation of strategic
supply management plan. In this factor, major three sub-factors were identified such as
environment, government support and uncertainty aspect from overseas (Pagell and Shevchenko,
2014). It has been also concluded from this report that the level of support that the company
receives from the government while it operates the supply chain management function. It
includes the use of norms, regulation, policies, advices for the sector. With help of governmental
regulation and standard, company can easily perform its supply chain function in more protect
and secure manner. From this entire research study, it has been also analysed that supply chain
management maintains the trust between the partner and provide better medium for information
sharing between partners (Gomez-Mejia, Berrone and Franco-Santos, 2014). It helps to the
company in delivering the accurate and high quality of product and services to the right
customers. While in the company, there is effectively performed the supply chain management
then it will helpful to design an impressive brand image in the market. Thus, Tesla company
should consider the practices that help in supply chain management because it is very important
concept for business enterprise.
53

5.3 Overall conclusion and summary
From the entire discussion it has been concluded that supply chain management is a
major function and activity within the organisation through which firm can able to deliver the
right product and services at the time and at the right place. With assistance of the effective
supply chain management, company can easily overcome the operational cost and boost
customer’s services. While company delivers the right product and services to the customer at
the right time an at the right place then customer will satisfy and happy with organisation. With
help of effective function of the supply chain management, firm can deliver impressive
satisfaction to its customer and also it delivers effective customer services (Walker and Jones,
2012). While company effectively satisfy the actual needs and wants by deliver appropriate
services and product at the right time and at the right place, firm can easily improve its
profitability and market share. In addition to this it has been also concluded that while company
conduct the program of supply chain management then it requires considering various activities
such as logistic information system, product design etc (Stadtler 2015). These activities help to
the firm in improving the quality of services and attract the large numbers of customers. It has
been also concluded in the dissertation that there are several kinds of barriers that can affect the
function of supply chain management. In this manner, lack of skill and talent, technology and
unclear structure and objective is one of the major barriers that can influence the organisation's
supply chain management. Lack of effective skill, talent and human resource, company can also
face the barrier elated to this mentioned aspect. In order to conduct the process and functions of
supply chain management in an effective manner, it is very important for the company to hire
and skilled and talented workforce through which they can effectively contribute for conducting
supply chain management program.
54

In the entire dissertation, it has been also analysed and assessed that supply chain
management is that aspect within company through which product and services can deliver to the
customers in the market (Fernie and Sparks, 2014). It is very important for the company to
analyse and assess that factor which actually influence the supply chain management such as
technology, uncertain environment, information technology, unclear objective, effective skill and
talent etc.
Recommendations
In the Tesla company there are still some requirement to improve the supply chain
management function so as it cannot influence by various factors such as technology, unclear
objective, environmental uncertainty, governmental regulation etc. In order to improve supply
chain management within the Tesla company, there are some recommendation which are as
follows- Improve transparency- In order to improve supply chain management functions, it is
very important to increase transparency within the organisation (Zhuo and Wei, 2017).
While management disclose all practices, strategies and policies with its workforce then
they may able to perform in more efficient and effective manner at the workplace. Real time management- In order to improve supply chain management in an
organisation, company should engage with real time inventory management. The modern
ERP software offers inventory features that deliver real time visibility of exact inventory
levels. Monitor vendor performance- In order to improve supply chain management within the
company, effective monitoring and controlling is an effective strategy (Papadopoulos,
and et.al., 2017). With assistance of the monitoring and controlling, management can
effectively manage and measure the performance of suppliers. Training and development- In order to improve the supply chain management function
and process in the organisation, it is very important to provide effective training program
to its employees so as they can effectively carry out their working for attain objective
(Dubey, and et.al., 2017). Company should provide effective training to its employees so
as they can learn the skill and ability to carry out supply chain function for its customers.
55

 Improve distribution network- In order to improve supply chain management within the
organisation, company should improve distribution network. With help of this strategy,
company can effectively supply and deliver the right product and services to the right
customer and at the right location (Pérez, Camargo, Rincón and Marchant, 2017). Tesla
company should focus on the distribution network by which it can effectively deliver the
right product at the right time and at the right place. In addition to this, Tesla company
should focus on that measures and ways through which distribution network within the
organisation can improve. While distribution network improves within the company then
it becomes easy to delivers the right commodity to the right location in the market. This
strategy assists in improving company goodwill and competitive advantage of the
organisation. Track business inventory- This is another one of the best strategy to improve the supply
chain management function by which corporation can effectively manage the inventory.
While company manage the inventory and stock then it becomes easy to conduct supply
chain management function within the organisation. Analyse information to meet customer need- In order to improve supply chain
management function and process, it is very important to analyse the actual customer
demand and requirement related to product and services which company serves in the
market (Olson and Wu, 2017). Tesla company should conduct the market research for
access the actual requirement of the customer related to product and services. By
acknowledging actual requirement of customer, company can improve its supply chain
management. Improve technological infrastructure- As technology is one of the way to improve the
overall performance of organisation. In every functional department like marketing,
operation, finance, HR requires effective technology (Kwon, Hong and Kim, 2017).
Thus, in order to improve performance of supply chain management within Tesla
company, it is very important to improve technological infrastructure. By improving
technology and equipment, firm can make fast the speed of supply chain management.
56

Thus, Tesla company should improve its technological infrastructure and implement new
equipment and technology in its business operation and process.
 Maintain healthy relationship with suppliers- This is another major strategy to improve
supply chain management within the Tesla company. For conduct effective function of
supply chain management, company should develop the healthy and effective
relationship with suppliers (Ramanathan, 2017). In addition to this, corporation should
consider the requirements of suppliers so as it can able to improve process of supply
chain management.
 Develop effective policies and practices- This is another one of the best strategy to
improve the supply chain management process and function. In this aspect, Tesla should
develop such strategy and practices through which employees and suppliers can
effectively and easily conduct their working activities and function within the company.
Company should focus on the such policies, strategies and practices that help to
employees in attaining its target in effective manner.
5.4 Limitation of the study
At the time of research investigation, there are some kinds of limitation which faced by
the investigator. In the entire research study, the major limitation is related to the time period,
because scholar have very limited time period under which scholar have to accomplish the study.
In order to overcome the impact of limited time period, scholar have used Gantt chart method in
this study. Another major limitation is related to the fund as in various activities like
transportation, internet bill, printing and stationery, etc., scholar required some amount of fund.
Due to the limited amount of finance, scholar may face the issue in the research study. Apart
from that scholar may also face issue related to improper answer of the question by respondents.
Many of the respondents were not giving answer on the time due to which scholar may face the
issue at the time of survey. Another major limitation of this current study is related to the
selection of appropriate information. As supply chain management is very huge topic and it has
several kinds of sub topic related to elements ad factor of the supply chain management. Thus, it
57

is quite difficult for researcher to select most appropriate information about supply chain
management.
5.5 Opportunities for Further research
This study can implement in other industries like health and care, FMCG, travel and
tourism, fashion, entertainment etc. With assistance of this study, researcher can easily analyse
the impact of factor that can influence supply chain management. With help of this research
study researcher can easily analyse the impact of various factor of supply chain management
within other organisation like manufacturing, retail, health and care, hospitality, travel and
tourism etc. The major advantage of this study is that this investigation provides detail
knowledge and understanding about the factor of supply chain management.
5.6 Reflection
From this entire research study, I have gain the effective knowledge and understanding
about the supply chain management and its associated factor that can affect supply chain
management within the company. From the survey, I have improved my data collection,
interaction and analytical skill as I have collected information from various respondents. Thus, I
can say that this research is very helpful for me for improve my research skill. By this
investigation, I can say that my analytical skill and interpretation skill have been also positively
improved. At the time of data collection in the survey I have effectively improved my
communication and interaction skill because I have interacted with many respondents.
58

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62

APPENDIX
Questionnaire
Name: _____________
Gender
 Male
 Female
1 From how many years you are working in the Tesla Ins
 From 6 months
 1 to 2 year
 2 to 4 Year
 More than 5 year
2 Do you understand the meaning of supply chain management?
 Yes
 No
3 Do you agree that supply chain management helps to corporation in developing the
competitive advantage of the firm?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
4 After applying supply chain management, operation and production cost can decrease within
the company?
 Yes
 No
5 Do you agree with the statement that supply chain management provides the highest degree of
customer satisfaction at the lowest possible cost ?
 Strongly agree
 Agree
63

 Disagree
 Strongly disagree
6 Which of the following factor largely affects the Tesla's supply chain management ?
 Geographical location
 Transportation decision
 Government regulation
 Inventory control
 Environment uncertainty
7 Do you believe that corporate strategy can also affect the supply chain management function
in the Tesla company ?
 Yes
 No
8 Do you think transportation decision and geographical location can influence supply chain
management in the Tesla company?
 Yes
 No
9 Is you company follow governmental regulation and rules at the time of operating supply
chain management?
 Yes
 No
10 Do you think that supply chain management helps in improving customer service and
satisfaction in the Tesla company?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
11 After applying effective supply chain management, Tesla have saved its additional time ad
cost associated in business operation?
 Yes
 No
64

12 Is Tesla company concern about supply chain risk associated with business?
 Yes
 No
13 Have your business unit have developed supply chain risk mitigation strategy
 Yes
 No
14 Which is the major barrier in the process of supply chain management in an organisation ?
 Technology
 Unclear objective
 Lack of effective skill and talent
 Other
15 Do you agree that Tesla's supply chain management function is influenced due to the
government regulation and legislations?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
16 Do you think Tesla company have affected by several factors of the supply chain
management
 Yes
 No
17 Does Tesla automobile effectively perform its supply chain management function in the
market for deliver goods and services for its customers?
 Strongly agree
 Agree
 Disagree
 Strongly disagree
65

66