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Total Quality Management (TQM) Assignment

   

Added on  2020-09-08

11 Pages2797 Words570 Views
Total Quality ManagementProposal
Total Quality Management (TQM) Assignment_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Importance of total quality management and its implementation in business............................1TASK 2............................................................................................................................................3Concepts, principles and tools of total quality management which can be implement withinbusiness.......................................................................................................................................3TASK 3............................................................................................................................................6Steps required for implementing total quality management within work place.........................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
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EXECUTIVE SUMMARYTotal quality management is that management approach which helps business enterprisein producing quality products and services as per the requirements of customers. With the help ofthis concept, organisation can determine its current performance and also can make necessarymodification in current business plans. This project reports is focused on Domino's which havethe proposal of TQM. There are many principle, tools and techniques of quality managementwhich can help organization in increasing its profitability and productivity. So, it shouldimplement total quality management systems in its work place.
Total Quality Management (TQM) Assignment_3
INTRODUCTIONTotal quality management can be defined as a method which is used by businessenterprises to improve quality of their existing products and services. In simple words, TQM isthat comprehensive management concept which operates in each and every department ofcompany. Basically, it is one of the leading acronyms which helps in improving and developingquality of goods, services and over all organization (Sallis, 2014). It includes variousproductivity and quality initiatives which implemented in company to enhance its organizationalprofitability as well as competitiveness. This project report is based on Domino's Pizza which isone of the well known restaurant of America which was founded in 1960. In this project,meaning of TQM and its implementation process in business enterprise has been evaluated.Along with this, different quality management principles, concepts and tools has also beendetermined. TASK 1Importance of total quality management and its implementation in businessTotal quality management is most important approach of management which wasdeveloped in 1950. In 1980, it got highly popular because of its positive impacts in businessenterprise. Basically, it gives detailed information about organisational culture and attitudetowards its products and services which satisfy customer's needs. Company's culture ensures thatbusiness activities and practices are operating in right direction also, it helps in reducingunwanted operational cost. In other words, TQM is that method by which workers andmanagement can involve in production process and makes it more effective so that organizationwill have quality products and services (Vanichchinchai and Igel, 2011). It involvesadministration as well as quality tools which can help in profit maximisation and costminimisation. Basically, it removes all wasteful activities and practices from work place. IfDomino's will implement total quality management then it can enhance its organizationalperformance and also can create positive corporate image in market place. TQM helps inimproving product's quality which directly results in large customer base. So, cited companyshould apply this concept in its current organizational culture and structure because it can helps itin attracting a huge number of people. 1
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