(DOC) Contemporary Issues in Tourism

Tourism- contemporary
Issues

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Brief history of technology (ICT)...........................................................................................1
Impact of technological development in reshaping the tourism industry...............................2
Critical review of Key theories...............................................................................................3
Key Concepts of Tourism industry.........................................................................................4
Critical discussion on changing nature of tourism industry structure....................................9
Evaluation of competitiveness of tourism industry................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Information and communication technology (ICT) refer as technologies which are
provide access to information through communication. It is the application of information and
communication technologies (ICT) towards social, economic and political development with
specific emphasis on helping poor and marginalised people as well as communities. Its main aim
is to help in international development by bridging the digital divide and it will be providing
equitable access to technologies (de Jong and Varley, 2018). ICT is an extended term for
information technology that is technological sources in order to make information available at
the accurate time, right place in the right form to the right user. The report is based on Thomas
Cook which deals in travel and tourism sector and provides services related to tourism to the
customers. The main purpose of this assignment is to analyse technological developments, in
particular information communication technologies (ICT), have revolutionized the tourism
industry.
MAIN BODY
Brief history of technology (ICT)
Development of technology in over years has been taken place at an uneven pace. At the
time, when science was not very developed technological development progressed at a slow rate.
In this, the rate of technological development also enhanced effectively. Information and
Communication Technology has play an important role in the world. With the ICT, the company
can develop its business easier to happen with clients, supplier and the distributor. Along with
this, it is increased potential for advancing progress towards economic and social development
objectives. Information and communication technology is the one of the economic development
pillar which assist in gaining international competitive advantage (Elliot and Papadopoulos,
2016). It will assist in making improvement in quality of business work because this can be used
for managing and maintaining all work related to business operations and its functions. On the
other hand, business technology assist tourism sector which help in improve their
communication procedures where they attract travellers towards destination. There are various
sources such as email, texting, apps and websites which help them in improving communication
so that they can easily gain attention of travellers (Farrington, Antony and O’Gorman, 2018) .
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