Tourism and Travel: Letter of Complaint and Assistance

Running head: TOURISM AND TRAVEL
TOURISM AND TRAVEL
Name of the Student
Name of the University
Author note

2TOURISM AND TRAVEL
2.1
[Address of the sender]
[Date]
[Name of the recipient]
[Address of the recipient]
[Subject: Letter of complaint]
Sir/Ma’am,
This is a letter of complaint against the poor service that you offer to the passengers. My
client Mr and Mrs Smith missed their flight due to some unavoidable reasons. They reached
there after 7PM and failed to board their flight. However, they went on to the customer service
agent named Jo who did not take any responsibility and did not assist my client. They are very
disappointed about how they are treated and did not got any help from the customer’s desk.
Kindly look into this matter and help my client as soon as possible. They are already
delayed for their trip and they want refund for their missed flight.
Thanking you,
[Signature]

3TOURISM AND TRAVEL