Training and Development Program for Medtronic Company in Australia

Running head: Training Assessment 1
Training and Development Program

Training Assessment 2
Contents
Introduction......................................................................................................................................3
Identification of performance gaps..................................................................................................4
Justification of chosen method........................................................................................................5
Evaluation of need assessment process...........................................................................................6
Possible outcomes if needs assessment is not properly planned or conducted................................7
Recommendations............................................................................................................................7
Summary..........................................................................................................................................8
References........................................................................................................................................9

Training Assessment 3
Introduction
Training and development program is necessary for the organization to improve the productivity
of the employee in an adequate manner (Koh, Teh, San & Abdullah, 2017). A need assessment
facilitates a business to attain its objectives as it decreases gap between employee skills and
required skills by the working environment (Ferreira & Abbad, 2013). It assists to outline the
benchmark for deciding value of the training administered. Medtronic Company of Australia is
taken to describe the needs of assessment in which performance gaps will be identified. It is a
global leader in the medical technology, solutions and services that work on saving the lives of
human beings by providing superior quality of care. A need assessment has various methods
which help to evaluate the requirement of training and development program within the
organization. It is necessary for the company to conduct need assessment in an appropriate
manner otherwise it would create obstacles within the organization.

Training Assessment 4
Identification of performance gaps
It is vital for the company to identify the performance gaps before deciding to conduct the
training and development program within the organization. It can be identified by applying
number of steps such as identify skills needed, evaluate team or individual of the organization,
assess result and create a skill development program. Gap analysis includes the comparison of
actual performance with desired performance. Medtronic has been using the effective quality
deep clinical, therapeutic expertise and skills to prevent from potential obstacles and challenges
that are faced by the healthcare system. The performance gaps are described below in the context
of needs assessment.
Lack of organizational citizenship behaviour
It has been found that Medtronic is facing the issue of lack of organizational citizenship
behaviour. Organizational citizenship behaviour is considered as the concept that every company
want to have but few of them can attain it actually. The employee of the company does not go
beyond task performance and technical proficiency. There is no initial step found by employee to
improve the performance of the company.
Learning environment
Learning environment is vital for the organization because it can enhance the productivity of the
employee (Nda & Fard, 2013). Lack of learning environment can be the cause of low morale of
the employees where they do not understand about accomplishment of the assigned project. It is
the big gap of performance in Medtronic which shows the needs assessment.
Improper transfer of training methods