Travel and tourism Assignment PDF

TRAVEL AND TOURISM 1
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TRAVEL AND TOURISM 2
TRAVEL AND TOURISM
The range of roles covered by different travel and tourism organizations in the UK
Alton Towers
Alton Towers is one of the Merlin Entertainment groups, and it is a private organization which
sells products and services aiming at making a profit. It is one of the leading UK’s leading
resorts which offers short break destination and theme park.
Products and services
Alton Towers provides a variety of products and services to different kinds of customers
which include: hotels, restaurants, bars, water park, theme park, and a spa. It offers thrill rides,
attractions, and young fun, laughs, and frights. It also offers leisure walk in which visitors
explore its gardens, playing golf hence making the whole family entertained and probably make
them eager for more visits.
Regulations, Health, and safety
Alton Towers puts the effort in ensuring the hotels, waterpark, theme park and other
facilities accessible to the visitors. It has a website guide which encloses all its attractions and the
key restrictions in full with the real picture.
British Association members of Leisure Parks, Piers and Attractions provide limited
opportunities and services for disabled people as their guests in order to ensure a pleasurable stay
and safety for them.
The Alton Towers restaurants offer different types of cuisine in order to suit each of the
guests, booking for special diets and also fire alarm activation in case of emergency.
What it offers to the local communities.
Some of the positive impacts the Alton Towers have on the local communities are:
It provides medical services to the local community through its medical and security
teams on 24 hours basis.
Alton Towers does charity work like by sponsoring local sporting events, donations and
offering charity events venues.
It creates and provides job opportunities for local people.
What Alton Towers offer to the economy, customers and businesses?
Alton Tower’s management team works with different regulatory and tourism bodies
hence ensuring they benefit from it. It is also a source of income generation through both its
direct and indirect expenditure in the region, by using the locally available resources like labor,
local suppliers and other small businesses like the taxi firms.

TRAVEL AND TOURISM 3
The Alton Towers provides products and services with different prices to a wide range of
customers, for example, schools booking lunch packs while on visits, fright and thrill rides,
changing facilities for babies, and also the accessibility of facilities by the disabled guests.
Alton Towers provides a variety of event venues like meeting and conference facilities to
both individuals and businesses.
Responsible to
Alton Towers has shareholders who have agreed to sell shares to the public. The local
people have also helped the Alton Towers in maintaining a clean and tidy surroundings to the
tourists, i.e. by litter picking.
Environmentally and Ethically Responsible
Due to the impact, the Alton Towers have to the local environment like with traffic,
noise, and waste, they different teams which assist them in managing and improving those
activities hence preserving and managing the heritage for the purpose of future generations.
Contributes to the Economies
Alton towers generate income from its operations and activities, and also from the other
support businesses, local suppliers and jobs created hence contributing to economic growth.
Alton Towers is a large organization which helps the nearby hotels and restaurant since is
it is an attraction to the visitors. Not only Alton Towers helps the taxi firms but also the coach
companies especially when there are a group of visitors who can have a package and save some
money hence being beneficial to everyone. Alton Towers with their guest service provides
information to the visitors about other places within the area hence promoting attractions at the
region.
Hilton Hotel
Hilton Hotel and resort being a most recognized brand globally in the travel and tourism
industry is a private organization which aims at making profits by selling services and products.
With its innovative and creative approach to services, products, and amenities, it offers a
contemporary and authentic experience to tourists worldwide.
Products and services
Hilton Hotel offers a variety of products and services to all its guests in terms of food and
drinks which are delicious and also accessible to satisfaction while on their stay. Hilton Hotel
team members always offer friendly services, which range from individual level to groups hence
their needs being satisfied. Also at Hilton Hotels and Resorts guests can have worked out
routines from fitness centers on-site and also relax at one of its spas.
Regulations, Health and Safety