Types of Leadership as the Influence of Top Management
Added on 2020-10-22
13 Pages4819 Words358 Views
Leadership ManagementProfessional Development
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Types of Leadership as theinfluence of top managementon employee's behaviour inthe innovation
Table of ContentsINTRODUCTION...........................................................................................................................1Rationale..........................................................................................................................................2LITERATURE REVIEW................................................................................................................2METHODS......................................................................................................................................5FINDINGS.......................................................................................................................................6CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10.......................................................................................................................................................11
Project Title: Types of Leadership as the influence of top management on employee'sbehaviour in the innovation process of customer service: A Case Study on TESCO.INTRODUCTIONThe word “leadership” portrays different kinds of image in the minds of a person such aspolitical leader, a person who is above all others and perform this/her task in a different way.Leaders are the one who possesses leadership qualities in order to give right directions to otherso that they can do activities in a right manner (Armstrong and Taylor, 2014). Therefore, it canbe said that leadership qualities always help a leader in mapping things such as what paths teammembers can follow so that they can accomplish the goals and objectives in a speculated timeframe. Top management in an organisation containing highest ranking as chairman/ chiefexecutive, officer, managing directors, presidents, executive directors etc., they are cruciallyimportant for performing the activities such as communicating the policies, defining aims andobjectives of an organisation, shared vision. Types of leadership and top management can put animpact on the behaviour of employees. TESCO, is one of the leading companies in UnitedKingdom and deals in retail sector. TESCO provides its services worldwide. Across UnitedKingdom they have around 979 stores in which 615 are sell food related products (TESCO,2018). Approximately 84,939 employees are working day and might for providing benefits to theorganisation so that company can sustain a better position in the market for a longer period oftime.This report will include different types of leadership styles which can influence topmanagement on employee's behaviour in the innovation process of customer services. Theresearch is conducted on TESCO, which is a multinational company in United Kingdom andproviding effective services and facilities to its customers. Managers in the firm is using differentleadership styles such as autocratic, democratic,Laissez-Faire Leadership etc., according to thedifferent situations and circumstances. Thus, the main purpose of focusing on leadership style isthat they think and work in a comprehensive manner at the same time (Moriano and et. al.,2014). Therefore, this statement will be justified with the help of hypothesis and which willassist researcher in evaluating a better outcome for the research which is being conducted. Research QuestionsPrimary Research Questions1
1. How the types of leadership can influence the top management on the employee's behaviour inthe process of innovation of customers' services? Secondary Research Questions1. What are the various leadership types used by the proficient leaders?2. How effective leadership is related to the improvement of the employee behaviour in the teamof TESCO?3.Why efficiency in leadership is much desirable for bringing innovation in the customer’sservices?Research ObjectivesTo examine the types of leadershipTo examine the impact of the types of leadership on the employees behaviour of TESCOTo examine the innovative ideas that enforced by strategic leader for meeting theorganizational Requirements of TESCO.RationaleMost of the organisations works with the purpose of providing best services and facilitiesto customers so that this can assist them in sustaining a good position at the market area. Thus, inorder to do the same, it is required that company follows guidelines so that effective strategiescan be made so as to improve production and efficiency of the company in a limited period oftime (Build An Effective Strategy, 2018). Thus, this research will help researcher in knowingwhat kind of changes company can do in order to implement innovation which can assist firm inproviding better services to consumers. As with the help of this researcher, researcher will beable to know does leadership influence the behaviour of employees working within theorganisation for implementing new innovation in their business so that maximum benefits can beattained. Therefore, by illustrating this, firm can do necessary changes for developingthemselves. Other than this, with the help of this research company can identify the factorswhich can put an impact on culture of organisation. LITERATURE REVIEWAccording to the view point of Jaiswal and Dhar (2015) Leadership includes attitudesthrough which behaviour of an individual can be influenced so that purpose of attaining goalscan be fulfilled. Leadership assist company in providing direction to the firm so that set targets2
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