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Differences and Similarities between Leader and Manager (Doc)

   

Added on  2020-12-31

15 Pages4393 Words280 Views
MANAGEMENTAND OPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................3MAIN BODY...................................................................................................................................3TASK 1............................................................................................................................................3Differences and Similarities between Leader and Manager Considering Their Roles andCharacteristics.............................................................................................................................3Functions Of Manager According To Fayol...............................................................................5Situation Leadership, System Leadership And Contingency leadership style............................6TASK 2............................................................................................................................................8Different Approaches Of Operations Management....................................................................8Roles that Leader and Managers play in Tesco Stores.............................................................10Importance of operation management in Tesco stores..............................................................11Identification of Outside Factors that have effect on the Operation Management of Tesco....12Factors Impacting Upon Decision Making Of Store Manager.................................................12CONCLUSIONS............................................................................................................................13REFERENCES..............................................................................................................................14

INTRODUCTIONLeaders and manager plays a very important role in managing the business activities andoperations. Human resource behaviour and performance also gets influenced by leaders andmanagers. They apply various tactics and techniques that lead to bring influences and alsofacilitate in performance improvement. Organisation provides leader and manager with variousroles, responsibilities and functions. Tesco is a large retail store company that provides widerange of products and services. Tesco deals in general merchandise products and also offersgrocery products. In this report, differences and similarities between management and leaders areexplained. Various leadership style such as system leadership, situational leadership andcontingency leadership style are explained. Importance of operations management and outsidefactors that have impacts on operations management are discussed further. MAIN BODYTASK 1Differences and Similarities between Leader and Manager Considering Their Roles andCharacteristicsBoth leader and manager play essential role in business organisation and operate itsbusiness activities. Successful business organisation needs to have efficient leaders and managerthat can manage to bring influences and innovation by motivating its employees. Manager hasemployees who work for them while leaders have followers. Leaders aims at guiding and giving direction to group of people in the businessorganisation. Manager focuses on managing the business related activities. Tesco, being a retailsupermarket has various functions to manage. It distributes different manager for everydepartments. For example, sales manager focuses on managing the sales department, salesemployees and also related activities. Manager of research and development department aims atmanaging the activities related to its department and distributes various roles to employees.Manager and leader both provide various roles and responsibilities to employees and make themwork in right direction that leads to bring innovation and creation(Hitt, Xu and Carnes, 2016).Tesco's leaders focus on bringing effectiveness in business operations so that it can gaincompetitive advantage and also increase its profits and productivity. Differences between roles and characteristics of manager and leader are given below:LeaderManager

Leaders are required at all levels ofmanagement in Tesco retail company. For example, top level of managementneeds co-operation while formulatingplans and policies, therefore it requireseffective leadership(Romiszowski,2016).In the middle level management,leadership is required to execute theplans and policies.Leaders applyleadership styles and integrate personalgoals with overall objectives ofbusiness organization.Leaders act as afriend, guide and philosopher toemployees and make them comfortable.By this way, leaders can directs itsemployees in rights way andaccomplish overall objectives. Manager is appointed at everydepartment in Tesco Company.Every functional departments such as,purchase, research & development,marketing, sales, inventory, finance hasmanagers who handle and manages theactivities. Manager needs to do proper planningand organize the business activities.Managers are responsible to solve thedisputes and problems happeningbetween employees.Manager makes communication withemployees and also with other managerof other departments(Heizer and et.al.,2017). Following are some characteristics that leaders posses: focus on actions(Evans, Rees and Edwards, 2017)result and achievement-orientedflexible leadership styleunderstanding of roles and responsibilities of employeesprovides motivationFollowing are some characteristics that manager of Tesco posses:self-motivationconfidence and calmnessflexibility according to situationbasic monitory managementknowledge of legal implications

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