Importance of Human Resource Management, Leadership by Motivation, and Managing Operations & Quality in an Organization

UGB224 - Business
Management

Table of Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................3
TASK.........................................................................................................................................3
Part A - Human Resource Management.....................................................................................3
Issues in management of people when BMW expanded their production and distribution
facilities rapidly......................................................................................................................4
Image of BMW convey to the audience with the help of employees behaviour...................5
Increased overseas production likely to affect HRM policies...............................................5
Advantages and disadvantages of performance-related pay..................................................6
Benefits might BMW gain from a higher proportion of older workers.................................6
Part B - Leading by motivation..................................................................................................7
Basic assumption of McGregor’s Theory X and Theory Y...................................................7
Maslow's theory and their relation with Frederick Taylor.....................................................8
Difference between Herzberg hygiene and motivating factor...............................................8
Psychological contract...........................................................................................................9
Part C - Managing Operations and Quality................................................................................9
Major managerial challenges in setting of operation system.................................................9
Tendency towards globalisation helps or hinders Zara success...........................................10
Strategy differences in Marks & Spencer and Zara.............................................................10
Organisation is striving for excellence in many ways.........................................................11
CONCLUSION........................................................................................................................11
REFERENCES.........................................................................................................................12
Books & Journals:................................................................................................................12

INTRODUCTION
An organisation is roaming with three important elements that are human resource
management, leadership by motivation, and managing operations & quality. It is necessary
for an organisation that they should focus on the three important elements in order to match
with the business strategy so that they can achieve their goals and objectives (Radovic
Markovicn and Salamzadeh, 2018). Human resource management becomes more prominent
in now these days as it is crucial factor for employees which help to manage them. Human
resource management ensure the availability and retaining of talented or high performing
employees in the organisation. For retaining purpose, it is very vital for organisation that they
should leading with the help of motivation their employees so that they can perform in order
to achieve objective. The process of success and growth is not and because at the same time
managing operations and quality is very necessary. It is concerned with the management of
operations and quality of products and services which are manufactured in order to serve their
potential buyers. This report covers all three important elements for analysis purpose with the
help of analysing case studies.
MAIN BODY
TASK
Part A - Human Resource Management
Human resource management is the concept that every organisation use in their
business practices on a daily basis. It is the management activity performs by managers in
order to deal with human resource of company (Vidgen, Shaw and Grant, 2017). In an
organisation, there are many types of issues and challenges create by human resource which
deals by HR manager. It becomes more difficult for that organisation that has working
operations in other countries also. That means those companies which have international
business practices. BMW is a great example which shows that what type of Human Resource
issues and challenges faced in international business when they are expanding their
distribution and production facilities. There are some questions that show what and how
problems are encountered by BMW.

Issues in management of people when BMW expanded their production and distribution
facilities rapidly
Workforce shortage
In the case of expansion of production and distribution facilities by BMW in other
countries for the purpose of growing their business in global market faces many challenges in
which one of the important challenge i.e. workforce shortage (Kayl and et. al., 2017). It is
very obvious that organisation faces workforce shortage problem because they required
human resource in order to manufacture products for the expansion of production and
distribution facilities. Without workforce it is not possible.
Recruitment challenge
Whenever organisation expands their businesses in other countries then they have to
face recruitment challenge because the cultural and traditional differentiation comes in the
process of recruitment (Nair and Blomquist, 2019). Due to diversity in workplace, it becomes
difficult for BMW to recruit employees from local market where they want to expand their
business.
Poor teamwork
It becomes tough for BMW to manage team work because business practices of host
country are different from subsidiary. It is identified that generally organisation adopt those
business practices which is running in host country but sometimes it is not effective due to
diversities which leads to poor teamwork.
Lack of communication
Manager of BMW faces a problem of communication when their employees working
for their subsidiaries. Due to lack of communication, it maybe creates complex as well as
misunderstandings between manager and employees which leads to decreasing in
performance level.
Low employee’s engagement
It is another challenge that faced by BMW due to new place sometimes employees are
not ready to work and takes time for engagement in business practices.