Cultural and HRM issues for UK companies locating call centre in Japan

INTERNATIONAL HRM

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
Critically examine what cultural and HRM issues UK organizations need to take into
consideration while locating a call centre operation in the Japan...............................................3
Advantages.......................................................................................................................................6
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
International human resource management refer to set of actions and practices that a HR
manager and their team has been conducted for purpose of running and managing specific
organization growth, regarding which they are conducting a lot of efforts. It is also considered as
procedure of procuring, allocating and appropriately using skilled workers in a multination brand
that operates and run their venture activities within international market. The current assignment
will be based on varied examples related to UK companies. The study will explain cultural as
well as human resource management problems that firms need to take into their considerations,
when they locate a call centre operation in the Japan. It will also highlight the advantages of
conducting this practice.
TASK
Critically examine what cultural and HRM issues UK organizations need to take into
consideration while locating a call centre operation in the Japan
In the world of business, there are different types and sizes of companies accessible, among
which each firm conduct their practice to reach desire outcomes in term of aim achievement. For
example, UK firms may plan to enter into new nation or market such as Japan, where they tend
to locate a call centre operation in systematic and successful way. While conducting this activity,
they may take varied things into key consideration, which is quite essential and beneficial for
them to do that appropriately. As they may take cultural and HRM problems into consideration,
that may put negative impact on each company in term of decreasing organizational performance
and productivity as well as profitability.
Cultural differences-
It is one of those issues, that HRM and their team’s member in the UK companies need to
consider as it is related to cultural factor, that may put direct impact on the way a candidate may
take initiative to achieve organizational aim (THE TOP TEN CULTURAL RISKS FOR GLOBAL
BUSINESS, 2018). For example, cultural differences between existing and new employees, who
belong to different nations may put negative impact on their productiveness. As they may face
issue to respect each other and norms that individual person follow while working in the Japan or
UK. It can be said that cultural issues in a company occur when culture conflicts with aim and
other cultures emerge. It is important for organizations to consider this thing and take mandatory