Understanding and Leading Change

UNDERSTANDING AND
LEADING CHANGE

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................3
P1 M1 Drivers of change in the organization: -..........................................................................3
LO2..................................................................................................................................................6
P2 Impact of drivers of change on organisations behaviour......................................................6
P3 Minimizing the negative impact of change in the organization.............................................7
LO3..................................................................................................................................................9
P4 Explain different barriers for the change i.e. individual barrier and organizational barriers
and impact of these barriers on Nokia’s leadership decision-making process............................9
LO4................................................................................................................................................11
P5 Kurt lewin's change model and Kotter’s 8-step change model............................................11
CONCLUSION..............................................................................................................................14
REFERENCES..............................................................................................................................15

INTRODUCTION
Change is defined as the new making of the inclusion in the practices which are already taken
by the organization & the new way factors of the organization. Change is constant and it is one
of the most important part of the business & the act of moving the company. It refers to the
process in making a change in the position of the organization from their recent position to new
position which they are desired of. There are 4 type of changes in the organization. Which is the
strategic transformational change, people-centric organization change, structural change &
remedial change in the organization. The planned changes refer to the action which the
organization take and the emergent changes are the unplanned changes which are
taken due to the emergency and the requirement of the situation at the moment.
Changes are positive as well as negative as they can impact in both the ways in the
organization as it need to controlled to make the best use of change and the decision
need to be taken by thinking and taking care of the actions. The report will explain the
drivers of change in the report. Further the report will explain the impact of internal and
external drivers of the change in the drivers of change in leadership and the affect in
leadership.
LO1
P1 M1 Drivers of change in the organization: -
Driver of change: - Driver of change refer to the process in which the organization
utilise their drivers and change the working strategy of the driver to improve the
operation and task in the organization. Driver of change is the change method in the
organization drivers which are affecting the company in both positive and negative
results. It is very important for the organization to change their drivers to see the
positive impact in the workplace. Company uses to change the process of working and
adopt the changes due to the lack of good result and to improve the performance of the
company. Marks and Spencer’s & Tesco both utilise the market and change their way of
working to make the best use of market with different way of working in improved
performance.
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Positive changes in Marks and Spencer
There are a lot of drivers which are impacting a positive change in Marks and spencer’s and are
also helping the organization in achieving the goals and objective. drivers are the key
performance of the organizations and it is very important for the organizations to utilize their
drivers and the change in the drivers to increase the profitability and working of the
organizations (Harris and Jones, 2018).
Technology: The drivers which create a positive change in Marks and spencer’s are the
technologies factor which help the organization in achieving the business objectives and goals
while working in the organization. the utilization of technologies and the updating of the
technologies help the organizations in improving their work and make their work faster which
help in quality services to the customer.
Human resources: Human resource is the factor and the driver which help Marks and spencer’s
in improving their work performance and utilization the human resource of the organization in
such a way that it helped the organization in improvement of working performance and helped in
gaining the business objectives and better management. Human resource provides a lot of
positive impact add marks in fencing as the people who are working for Marks and spencer’s are
very hard working and helping the organization in achieving all the business goals.
Negative changes of drivers in Marks and Spencer
Negative changes of drivers refer to the driver’s factors which provide a negative impact in the
organization’s overall objectives and goals. the negative factors and the negative driver changes
in Marks and spencer’s which impacted the working of the organizations and the changes which
brought negative impact in the marks in Spencer as follow
1. Customers add one of the major factors which have impacted the negative change in the
organizations as the change in the preference of the rest of the customers have impacted the
organizations overall objective which the organization is still trying to figure with positive mine
said (Mira and et.al., 2017).
Strategy, the pricing strategies and different strategies of the Marks and spencer’s are one of the
reasons which are affecting the organization’s overall objectives and goals and in which the
organization is trying to improve the performance of the working. Strategies are one of the major
factors of change which is impacting negative in the organization and for that the organization is
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