Understanding and Leading Change - Tesco and Marks & Spencer
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Added on 2020-06-04
Understanding and Leading Change - Tesco and Marks & Spencer
Added on 2020-06-04
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Understanding and leading change
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1. Impact of change on an organisation’s strategy and operations.......................................1P2 Internal and external drivers of change impact leadership, individual behaviours and team3P3 Reduce negative impacts of change on organisational behaviour.....................................5M1 Different drivers for change.............................................................................................6M2 Appropriate theories and models.....................................................................................6TASK 2............................................................................................................................................7P4 Various barriers for change and influence leadership decision making............................7M3 Force field analysis to analyse driving and resisting forces............................................8TASK 3............................................................................................................................................9P5 Various leadership approaches to dealing with change....................................................9M4 Leadership approaches can deliver organisational change............................................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11.......................................................................................................................................................12
INTRODUCTIONChange is a necessary factor which helps in making the business successful. Base of anorganisation and success of business based on capabilities and also capacity of adopt somechanges in the business environment. It has been modified in a dynamic way. It is necessary forthe firm to make the changes on the basis of needs and demands of consumers. In addition tothis, change management refers to an adoption of techniques and also tools with developingeffective strategies in order to utilisation of available resources (Alkahtan and et. al., 2011). Thisreport is based on the two different organisations and these are Tesco and Marks & Spencer.Both firms deal in the retail sector. Under this given report mentions about the methods underwhich external and internal drivers of change impact on team, individual and also leadershipbehaviour in an organisation. Various barriers for change and also influence of leadershipdecision making in a company will be discussed in the given report. TASK 1P1. Impact of change on an organisation’s strategy and operationsOrganisational change is about modifying and reviewing the business processes andmanagement structure. Change can be in business process and also in the structure of anorganisation. It can develop the positive as well as negative impact on business. At the time ofmaking change, it is necessary for manager to understand about reason behind changes to staffmembers so that they can work in an effective manner in modifying environment. Change is aninternal part of business. Marks & Spencer and Tesco both are large retail business firms thatprovide their products in all over the world (Aslan and Reigeluth, 2013). It is essential for everybusiness firm to accept the beneficial as well as favourable changes in a company in order to takesome benefits of changing trends. There are more external factors such as social, political, legal,economic, environmental and technological that are the major key drivers of change. Adetermination of all these factors is helpful for the management of Marks & Spencer and Tescoin order to develop effective strategies. There are some benefits which can attained throughchanges given below:Encourage innovation- Acceptance and identification of change can develop innovativeideas in between staff members related to deployment of functions. It will be helpful inincreasing the business activities in an effective manner.1
Competitive advantage- An acceptance of change is helpful in making improvement inthe products or service quality in comparison to its competitors at market place. From this,company can capture a large market share.Enhanced efficiency- Changes enhanced an efficiency process which will be beneficial insatisfying the needs and wants of consumers and staff members (Clarke and Persaud, 2011).From adopting the new technology, employees will work in an effective manner and theirefficiency will be increased as well.There is the description of Marks & Spencer and Tesco as given below:Tesco- It is a multinational general merchandise and also grocery retailer in the UnitedKingdom. This company is the third biggest retailer in all over the world. The stores of thisorganisation is in around 12 countries. This business firm deals in electronics, clothing, petrol,clothing and internet services, etc. Tesco has total 6,553 stores and its revenue is £55,917million. But the main products of this firm are hypermarket, supermarket and also superstore.Firm is regularly expanding its business in other countries. At the time of executing any changeat workplace, manager of this company include all its staff members in the process. Marks & Spencer- It is the main British Multinational retailer in London. This firm isspecialised in selling of home products, luxury food items and also clothing. Now, this companystarted to sell some branded products like for an instance Kellogg's Corn Flakes. In the UnitedKingdom, it has presently 979 stores in which 615 sell only food items. The revenue of thisorganisation is £10,622.0 million (Doppelt, 2017). Both these firms provide their products as well as services in all over the world and somefactors which impact on changes on both firms. There are some effective strategies that are usedby both retail organisations in order to differentiate in their business operations as well asactivities which are given as below:StrategiesMarks & SpencerTescoCompetencybased strategiesThis business firm analyses tastesand preferences of consumers inorder to keep their wants or needsat the top. This company producesbetter quality of goods andservices on the basis of consumer'sThis organization also deals in retailsector. It produces better quality ofservices and also products. It makeschanges on the basis of demands ofstaff members as well as customers.This firm also conducts research to2
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