Leadership Styles and Change Management

This assignment provides a detailed analysis of different leadership styles, including transactional, transformational, and servant leadership. It also explores change management models such as the Lewin Change Management Model, the ADKAR Model, and the S-Curve Theory. The assignment discusses the importance of adaptability, communication, and collaboration in leading organizational change. Additionally, it touches on the role of leaders in promoting sustainability and social responsibility. A thorough understanding of these concepts is essential for effective leadership and management in today's fast-paced business environment.

Understanding and Leading
change

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Comparison between different organisational operational strategies after adopting changes
................................................................................................................................................1
P2 Measurement of internal and external drivers of change on leadership, individual and team
................................................................................................................................................4
M1...........................................................................................................................................7
M2...........................................................................................................................................8
D1...........................................................................................................................................8
P3 Evaluate how to minimize negative impact of change in organisation.............................8
TASK 2..........................................................................................................................................10
P4 Barriers which effect the change and affect leadership decision making strategies.......10
M3.........................................................................................................................................12
D2.........................................................................................................................................12
TASK 3..........................................................................................................................................12
P5 Application of suitable leadership style in organisational context..................................12
M4.........................................................................................................................................15
D3.........................................................................................................................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
Leaders and managers of a company have to understand the change of alteration of
business in an appropriate manner. It is important to determine all changes properly so that better
and effective decision could be carried down. Understanding of modification enables business to
grow and accomplish better and effective growth and development (Doppelt, 2017). This project
is based on Starbucks whose managers and leaders need to understand the change in business
and its activities properly so that better and suitable decision lead to carried down properly.
Leaders are the backbone of an organisation which support in better and appropriate working. At
the time of change every business leaders have specific manner of performing task and duties.
Thus, change impacted on an association operations as well as strategies. With change of time,
organisation individual behaviour also get modify which have to understand by leaders properly
and take effective judgement as well. There are various barriers get evaluated which impacted
leadership decision making. Thus, all such influences lead to get understand by managers
properly in order to take beneficial judgement. To deal with such change or alteration, leaders
need to take crucial and appropriate step by applying relevant theory or approach in
consideration.
TASK 1
P1 Comparison between different organisational operational strategies after adopting changes
There are various kinds of elements such as technology, culture, taste and so on, which
will provide impact to the choices of people; therefore, it is fundamental for company to modify
their goods and services timely. By doing this, they will easily acquire opportunities which are
accessible for them at marketplace. This aids them to survive at market for longer period of time
and in addition firm will improve goodwill and share effectually. Along with, they will be able to
maintain an effective relations with clients. In international level, there are two enterprises which
are providing coffee items to people (Komives, 2016). These are stated as beneath:
STARBUCKS
This firm is operating their business at global scale which is dealing in coffee items.
Primarily, this enterprise was established by three friends in 1971 and they all were studying in
college. In recent time, they run more than 25000 outlets across the world. There are various
kinds of products are providing by firm to their customers, such as smoothies, coffee beverages,
bake items, tea, sandwiches and so on. According to a report which was published in 2007, it has
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been seen that their annual turnover was approximately 22 billion dollars and more than 230000
individuals are working with them.
COSTA
It is a British MNC and their headquarter is situated in Dunstable, Bedfordshire. They are
subsidiary of Whitbread. This organisation was set up in near 1972 in London and in recent time
they are having more than 3300 outlets across the world. There major items are tea, coffee, ice
drink, sandwiches and so forth. In 2016, their turnover was almost 1.15 billion euros (Johnson,
2016).
Rather than this, there are various plans as well as policies were made and adopted by
organisation. But, there are certain distinctions amongst them which are mentioned as beneath:
Strategies Starbucks Costa
Competency
based
strategies
They want to know about needs and
wants of people; therefore, they will
provide goods and services to them
accordingly. Along with this, it is
essential for firm to make necessary
modifications into their items so that they
will gain attention of numerous
individuals.
They are basically deal in two kinds
of goods, one is smoothies and
another is infusions. They never
focus on needs and desires of people.
Price of their coffee is also high as
comparison to Starbucks which will
provide impact to customer base.
Rather than this, they concentrate to
implement new changes into
products so that they will change
desire of people.
Pricing
strategies
If firm gets more reputation at
marketplace then, they increase value of
items. This will provide affect to their
revenues as well as production in an
adverse manner because high prices will
not be easily accept by persons.
Henceforth, it is required for them to
conduct research and reframe prices of
Manager of organisation formulated
various types of cost strategies;
therefore, they will take benefits
from competitors. They add some
extra flavours into their coffee so
that they will make experience of
clients more better.
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products as this will aid them to keep up
appropriate ratio amongst profits and
production.
Promotions
and
advertising
tactics
Company will adopt marketing strategies
and in which they need to invest high
amount of fund. But this will help them to
attract many people towards them. As a
result, they will able to improve profits
and market share effectually.
They never adopt promotional and
advertisement tactics, but as nature
of market is dynamic so that they
adopt many strategies as well as
plans. This will assist them to
improve marker share and
reputation.
Process At prior stage, there was a set structure
was followed by firm to produce goods
and services for customers. But as per
time passes, it is must for them to modify
their working procedures so that they will
keep up their position at marketplace
effectually.
There are many sorts of tactics are
using by firm, but all of them they
are using traditional method mostly.
SWOT analysis: Strengths: STARBUCKS is much famous association and they are having sufficient
resources to deal with any kind of circumstances. Henceforth, impact of adverse situation
is less as comparison to COSTA. They are operating at small scale and they do not have
proper assets to deal with any situation. Weaknesses: STARBUCKS is affected by alteration in technology as well as political.
This will provide impact to their operations of business. Along with, it is must for them to
modify their strategies timely; therefore, they will provide best services to people. Opportunities: STARBUCKS has chance to deal with many clients because they are
doing their business at huge level. As a result, they will promote their products and
services at marketplace effectually. Rather than this, COSTA will begin their business at
huge level as this will aid them to improve customer base.
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PEST analysis: Political: It is required for both associations to identify political elements; therefore, they
will manage their business in an effective and efficient manner. Government is altering
their policies on regular basis which help to provide more rights to staff members of firm. Economical: This will get affected by the behaviour of an individual. If budget of nation
is appropriate then, this will present the effective condition of nation. Along with,
fluctuation in economic condition of nation influenced by the behaviour of a person. Social: Change in needs and wants of people will affect an organisation either in a direct
or indirect manner. Thus, it is required for firm to examine view of clients to accomplish
their requirements within limited time duration.
 Technological: Both enterprises are using new and latest techniques as well as tools into
their business. This will help them to keep up reputation at marketplace. It will assist to
make an appropriate control over the activities of business.
Similarities and differences amongst both organisation's approaches to deal with change:
Basis STARBUCK COSTA
Change in external factors If there is any alterations in
government policies then this
will affect needs of clients
directly or indirectly. It will
cater adverse affect on
strategies of organisation so
that they need to modify it.
As they are operating business
at small scale; therefore,
chance to get affected by
extrinsic element is less.
Structural change If there is any alteration in
company's framework then,
this will develop risk for them.
To reduce this type of
condition, they are following
hierarchical structure.
This sort of issue will arise if
they operate their business at
big scale. But, there are some
staff members who will be not
ready to accept changes.
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P2 Measurement of internal and external drivers of change on leadership, individual and team
LEADERSHIP
It is considered as a procedure in which, it is must for a leader to guide their members so
that they attain coveted targets and goals within limited period of time. In an individual wants to
become a leader then, it is required for him to possess appropriate knowledge and abilities; thus,
he will do his work effectively. If person wants to accomplish their work in better way then, it is
must for him to possess some additional qualities. Along with, it is necessary to allot some time
to each activity; therefore, entire working procedure will operate in an effective and efficient
way. As a result, work will fulfilled within time duration which aid to compete competitors at
marketplace. There are two factors which are described as below (van der Voet, Kuipers and
Groeneveld, 2015):
 Internal drivers: There are many things which will include into this, such as people,
structure, events, conditions etc., these all are easily controlled by association. Instead of
this, there are some other components which will include into this, are stated as beneath:
◦ Various sorts of framework which will be portrays as capital structure as well as
reputation of firm. Additionally, this will also include in the market.
◦ It is essential for company to implement new and latest methods into their goods and
services; thus, they will improve reputation easily.
◦ Enterprise needs to examine environment on continuous basis as this will assist them
apply changes into working process in an appropriate manner.
 External drivers: Elements which are include into this, basically occur outside the
company. This will provide affect to intrinsic surrounding either directly or indirect and
never be controlled by enterprise. Rather than this, there are some factors which comprise
into this, discussed as below:
◦ Growth and success of an organisation is fundamentally associated with extrinsic
drivers; therefore, manager has to examine it appropriately (Sherwood and et. al.,
2015).
◦ It is must for company to formulate strategies as well as policies for business
effectually so that, they will easily take benefits from competitors.
◦ Apart from this, there are some other factors which will include into this, for
example: government, technology, investors and so forth.
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Linkage of leadership with drivers of changes in Starbucks and Costa:
If an individual is having effective skills as well as knowledge then, he will become a
leader and guide their subordinates effectively. It is necessary for him to determine and examine
organisational nature; therefore, he will find out requirement of changes and implement essential
modifications properly. This will assist him to develop strategies and policies in an effective
manner. As a result, desired targets and goals will attain within certain period of time.
Additionally, firm will obtain positive results which aid them to keep up their goodwill.
Leadership goals and motives in Starbucks and Costa:
It is essential for leader to provide direction to their subordinates; thus, they will able to
achieve goals and targets within certain time duration. Following are certain objectives which are
associated with leadership and must be adopt by leader: Direction: Guidance needs to be provided by pioneer to staff members; therefore, they
will attain goals without any mistakes (Lawrence, 2015). Control: An effective leader has to monitor working performance of employees so that
they will produce goods and services appropriately. Authority: Leader needs to give some responsibilities as well as duties to workers as this
aids to improve their involvement into business. Therefore, they will done their task with
maximum effectiveness and appropriateness. Influence: Organisation has to work various kinds of circumstances at marketplace and
need to overcome from them. Leader has to keep calm in adverse situation and handle it
appropriately. For this, they will take assistance of various theories and approaches
(Bosch, Groszmann and Shah, 2015).
Basis Planned change Emergent change
Meaning This is considered as an
intentional as well as goal
oriented activity. It is done by
manager to improve
organisational ability so that
they will be able to adapt
environmental alterations.
These are such modifications
which arise in business
suddenly and unpredictable in
nature as well. Such changes
or modifications can not get
control in easy frame and
become difficult to handle
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them as well.
Change impact analysis Change impact analysis is
must for a business which need
to understand frame in an
appropriate and suitable frame.
It is important to determine the
positive and negative
influences of modification
properly. A planned change
always support in make
positive impact on business.
Emergent changes are
unfavourable in nature which
get alter at any point of course.
The potential consequences of
emergent changes either
positive or negative in nature.
It is important for managers to
provide pathway and use
appropriate pathway to deal
with emergent changes.
Benefits A major benefit of planned
change is that every person
have better and appropriate
information and knowledge
related with alterations.
Planned always support in gain
appropriate and suitable
outcome in nature.
Emergent changes have low
chances of benefits which
impacted on business and its
operations. IT is important to
use and adapt suitable step to
deal with emergent
modification effectively so that
better and appropriate outcome
could be gain.
From above discussion it has been concluded that both sort of drivers i.e. internal as well
as external with affect leadership and group. It is must for superior to provide proper direction to
subordinates as this will aid them to accomplish task effectually. If an individual do their work in
team then, they will easily attain targets within provided period of time. This aids to improve
profits and market share of firm.
M1
Internal as well as external drivers will provide direct influence to organisational
activities. Additionally, they will influence working procedure of company. Rather than this,
there are many elements which help firm into their success and advancement. For example:
regulatory body, employees, competitors, management and many others. If there is any
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modification in culture of company then, this will directly affect profits as well as production of
firm (Intergovernmental Panel on Climate Change, 2015).
M2
If an enterprise wants to survive at marketplace for longer period of time then, it is
fundamental for them to adopt change management into business. Henceforth, manager of
association will adopt Kotter change model so that he will easily update level of performance of
business. This approach will comprise almost 8 steps into this. This will begin from urgency
creation and furthermore development of powerful coalition. Moreover, vision need to be
formulated and communicate about it to each individual who are working at premises. To
implement modifications, obstacles need to be get removed; as a result, positive outcome will
gained (Feldman, Hart and Milosevic, 2017).
D1
Superior of organisation needs to develop certain sorts of strategies as well as policies
effectively. This has to be examined by them so that any new changes will applied in an
appropriate manner. Apart from this, to improve working efficiency of staff members, manager
will provide training and development sessions to them. As a result, they will face challenges
effectually (Thompson, 2016).
P3 Evaluate how to minimize negative impact of change in organisation
If STARBUCKS adopt change management then they have to take risk because this will
provide impact to structure as well as culture of an enterprise. Therefore, it is required for
management to analyse risk appropriately and remove it form working procedure (Coghlan and
Shani, 2015). There are some methods which will cater negative affect to organisation and these
are discussed as beneath: Employee resistance: It has been analysed that if enterprise adopt some new things into
business then, this will affect organisational structure in a direct way. Fundamentally,
firm uses traditional process to conduct activities in an effective way. In other words, it
defines when staff members refuse to accept changes then this will make firm cripple.
Thus, resistance is considered as a unacceptable response. Henceforth, it is must for
superior to develop some strategies as well as policies to make workers understand that
alterations are significant for them. This will aid them into their success and growth
(Cameron and Green, 2015).
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 Expenses: In recent era, it is essential for organisation to adopt changes so that they will
able to survive at marketplace for longer period of time. They have to implement
inventive things into products and services because it helps them to take benefits from
competitors. As Starbucks is operating their business at large scale; therefore, it is not
difficult for them to arrange finance for business. But if any firm is operating their
business at small level then they will face many issues in this context. Henceforth, it is
required for finance department to formulate an appropriate budget so that they will
eliminate unwanted cost from association. It is must for an employer to find out elements
and examine it. Furthermore, choose best one to fulfil needs effectively. If expenditures
of an enterprise is high then, this will influence their profits in an adverse way. Thus, it is
must for an association to save their fund and time (Drover and Ariel, 2015). To
overcome from barrier manager will provide training programs to subordinates. As a
result, unwanted cost and wastage from working process will get reduced. Lack of support and failure: An organisation will face numerous challenges and this will
arise because of miscommunication as well as deficiency of data exchange. It is must for
employees to accept or support changes as this will assist into their growth and success. It
is must for manager as well as leaders to support and provide them guidance so that they
will accomplish their task with maximum effectiveness. Along with, attain coveted
targets and goals within certain period of time. Apart from this, it is necessary for
workers to learn some strategies as well as tactics; therefore, they will enhance working
performance (de Sousa Jabbour, 2015).
 Morale: There are numerous factors which will comprise into this, such as level of
confidence, capabilities, skills. These all are must to attain targets as well as goals within
certain time span. If staff members are highly motivated then, they will fulfil their task
with extra efficiencies. But if working environment of firm is not much appropriate then,
this will reduce morale of workers. As a result, production and in addition revenues of
firm will get affected. It is needed for manager of firm to implement some changes in
business which is beneficial for them. This needs to be communicate to each individuals
who are working at premises; therefore, they will complete their task effectively (Alavi
and Gill, 2017).
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TASK 2
P4 Barriers which effect the change and affect leadership decision making strategies
Superiors should formulate policies and strategies so that they are able to direct their
employees and make them perform their tasks properly. A leader increase morale of their
subordinates and encouraging them to make them dedicated towards their job. They take
opinions and suggestions from their workers so that executives are able make appropriate
decisions which help in accomplishment of organisation goals and help it to prosper in future.
Costa coffee and Starbucks consists certain elements which affect their decision-making process.
They have established different departments to carry activities and in this particular group of
people are position to conduct market survey so that they are able to get information about their
competitors offering and design their items appropriately through which they are able to attract
their customers.
Henceforth, Starbucks as well as Costa have set same department so that their superiors
are able to make appropriate decisions for their company (Bushe and Marshak, 2016). They
should take care of every obstacles which are causing problems. Competitors and market
situations should be considered by members of this department so that they have information
about their rival firm's products and design their items accordingly. Superiors should be making
improvement in their offerings so that they are able to enhance their sales. They should keep
updating their tactics which help them to fulfil their customers requirements by delivering them
goods on time and are able to utilise their workforce. Leader are required to build team so that
they are able to solve problems by handling complexities and assist executives in making
appropriate decisions. Management can influence their productivity and profitability by making
changes in their system. This help them in utilising their capital properly. But they should take
care that modification through which they are able to make their subordinates work effectively
and are not producing dispute among their staff. Therefore it is terminated that superiors keep
check on each elements while taking decisions (Renko and et. al., 2015).
Management should should make changes which are beneficial for their company as in
current time when technology are keep improving with time. Superiors need to have complete
information about market conditions and of their system so that they make variances which
provide them advantage. They should keep their workers informed about their improvements and
provide them skills so that they are able to complete their duties effectively. This help them in
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eliminating defects and carry out activities without any failures. Managers conducting training to
develop adequate capabilities to improve their performance so that they are able to increase their
business profitability. They should make changes according to their environment conditions.
Manager carry out this process so that they are able to make improvement in their system
according to market conditions (Schein, 2015). As a result company revenue are increased which
impacts business activities. Superiors should take appropriate decisions as this will impact their
future operations. They need to evaluate performance of their employees and making them work
effectively by formulating adequate policies and strategies. Leader should monitor situations and
control if deviating them their standards set by executives. They should keep their subordinates
motivated and dedicated towards their duties so that they complete their tasks within deadlines.
But it is not necessary superiors of Starbucks and Costa have selected correct alternatives
through which they are able to sustain their market position. Certain decisions may result in
decline of their goodwill. Leader who has determination towards company will be able to handle
complexities and recover their system from difficult situations. They should take opinions from
their salespeople about their customers tastes and preferences so that they design their products
through which they are able to make their offerings better than their competitors. This help
superiors in utilising their resources efficiently and by making their employees function
effectively (Doppelt, 2017).
Self efficiency perceptions and resistance to change:-
At whatever point new changes adjusted in association culture at that point individuals
working in that association has their self discernments identified with changes. For the most part
workers thought about new culture as pessimism in their vocation development. So they oppose
the progressions and that lead hindrance for pioneer to change the reasoning of representatives
which by inconceivable. Heaps of time, vitality and diverse thoughts expected to change negative
recognition and change over it into positive observations.
Another issue emerges at the season of selection of redesigned innovation since working
representative are not professionally prepared to adjust change so pioneer required to sort out
preparing program for giving data about the ease of use of innovation. That make hindrance at
the time coordinating with outer condition.
Force field analysis:-
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It is important to understand and organise appropriate field analysis. This factor will lead
to support in make things correct and appropriate in nature. In such aspect, business managers
evaluate various kinds of change management model which can adopt by an association properly
and effectively. Mainly, Kurt Lewin and Kotter models have used as basic one to manage various
modifications and alterations. These could be utilise by business managers effectively when
leaders need to take difficult judgement in context with alterations of an organisation. There will
be several barriers also get evaluated like shortage of staff personnel, staff fear of using new
technology etc.
M3
When leadership procedure is utilized by company then some issues will occurred.
Hence, manager will modify it so that they will decrease obstructions. There are many problems
which will be face by organisation at workplace, such as poor communication, lack of
confidence, huge expenditures, in disciplinary activities and so on. These will provide direct
influence to the revenues of organisation and hamper their reputation. Firm will use
communication funnel so that data and information will be share confidentially and in addition
decision will be taken effectually (Komives, 2016).
D2
As per the view point of Johnson (2016) it is necessary to decide execution stage which is
associated with workforce; therefore, problems as well as issues will get reduced in an effective
and efficient manner. Rather than this, training will be provided by superior to their subordinates;
thus, they will achieve coveted targets within limited period of time in an appropriate manner.
TASK 3
P5 Application of suitable leadership style in organisational context
Many kinds of leadership theories will implemented by manager into company. In
context of Starbucks, many methods as well as tools are using by them with assistance of
appropriate leadership style. As they are operating their business as a coffee shop; thus, they
have to manage entire things effectively and efficiently. This will help them to attain targets and
aims effectually (van der Voet, Kuipers and Groeneveld, 2015). Superior of firm has to select
leadership style as per the nature of business as this will assist to motivate individuals towards
work. Henceforth, there are some styles of leadership are stated as beneath:
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 Laissez Faire: In this sort of element, there is deficiency of supervision so that, it is not
easy for superior to take feedback from their subordinates. Hence, this kind of style is use
by those organisations where staff members are highly talented, trained as well as well
experienced and require minimum directions from leader. But, this will provide affect to
productions and profits of firm either directly or indirectly. The main reason behind this,
there is no control and monitoring in working of employees. Additionally, they will not
able to improve their performance appropriately (Sherwood and et. al., 2015). Participative: The another name of it, democratic and this is basically utilized by
numerous companies. According to this, manager take help of their employees in the
decision making procedures (Lawrence, 2015). They will give some suggestions to them
as a result, it improves their involvement level in firm. It assists to provide motivation to
staff members; therefore, they will easily fulfil their work within certain period of time.
Along with, entire issues will resolved in an appropriate manner. If company is following
this kind of styles into business then, workers will easily face numerous challenges
without any fear. Transactional: This is also considered as an effective attribute which will be utilized by
firm into their business. As indicated by this, employees will get rewards as well as
punishments according to their working execution. It is essential for manager to set some
targets and objectives for workers which they have to achieved within limited period of
time. For above stated aim, guidance will be provided by superiors to them. As a result,
positive outcomes will be gained by superior. Rather than this, if individuals are not able
to accomplish their task effectually then, training will be give to them (Bosch,
Groszmann and Shah, 2015). There are some factors which will include into this and help
to give motivation to employees, for example: bonus, commission, incentives and many
more. Transformational: It is required for manager to maintain an effective communication
within workplace; therefore, people will share their views and opinions with each other.
This will help to achieve goals and objectives in an efficient manner. It is necessary for
leaders to motivate employees. Thus, production level and profits will easily get
improved. Along with this, if workers are highly inspired then, they will accomplish their
work with maximum effectiveness as well as appropriateness. Rather than this, employer
13

will delegate some duties and responsibilities to staff individuals which will aid to
improve their participation level (Intergovernmental Panel on Climate Change, 2015).
(Source: Leadership, 2017)
Use of appropriate leadership style is not sufficient to deal with change but using suitable
modification model enhance power of an association to manage and deal with alteration
effectively. Starbucks have to evaluate the Kotter 8 step model of change properly and
implement it into business and concern operations for making things correct as well as leaders
become effective and appropriate in nature as well. Create a sense of urgency: This is a first step of Kotter model which specify as important
one. Whenever an association lead to make any change, they first have to create
awareness about it to all employees. Starbucks need to create a sense of urgency about
modification into business strategy and operation for better working. Guide coalition: This stands that business management need to prepare an internal team
which will support to manage changes. Starbucks need to build a team which facilitate
effective and appropriate communication regarding change into entire organisation. Formation of vision: On the basis of change, business need to modify and frame their
vision. It enables in guiding each and every person to work in a suitable frame. Starbucks
need to reframe their vision and mission according to time frame for better and effective
gain.
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Illustration 1: Leadership Styles, 2017

 Enlist volunteer army: This section signifies about inspiring employees to deal with
change properly. For this consideration engage some volunteers properly which enables
them to contribute in overall success of a business. Removing barrier: Next step which get done with engagement of employees become
able to remove barrier. This will support in order to make process effective and efficient
in nature so that better and suitable gains get promoted. Short term wins: Another factor which support an organisation to manage change or
modification is to celebrate and frame short term wins. Such short term wins will lead to
contribute in overall growth and development so that better working get promoted. Sustain acceleration: Sustainability is a major factor of business. Thus, if growth and
change get manage properly then sustainability get acceleration in a suitable frame so that
better and effective working get encourage.
 Institute change: The last step of Kotter model is to institute all changes and
modification properly so that better and effective working get promoted. It is important to
manage and maintain a connection between change and employees relation with it.
Thus, it is important to use and adapt this change model into business. This enables them to
manage and deal changes or modification by leaders of a company in order to maintain
effectiveness and efficiency at workplace. Thus, this factor lead to contribute in overall
development and growth of an organisation.
M4
There are various kinds of styles of leadership will be utilized by organisation. This will
comprise: Autocratic, Democratic, Laissez Fair, transactional and transnational. With assistance
of this, superior of firm will cater motivation to workers; therefore, they will improve their
working performance. This aids them to attain targets within limited period of time. By using
participative style they will improve involvement level of employees. As a result, association
will gain maximum profits (Feldman, Hart and Milosevic, 2017).
D3
It is required for superior to use some strategies as well as policies; therefore, they will
use them if they are adopting any changes. With assistance of this, they will able to take benefits
from competitors at competitive world. They will utilize Kotter's model which is related with
15

change management and in addition leadership styles because this will help to manage entire
activities of business in an effective and efficient manner (Thompson, 2016).
CONCLUSION
It get concluded from the project that leaders and managers are important part of business
which support an association at the time of change. It is important to consider all aspects of
change properly and then take suitable judgement to deal with them in an appropriate frame.
Every leader and manager have definite working pattern which need to understand and apply at
the time of alteration so that strategic operations and action plan get frame properly. Every
association have distinct pattern of working which enables to deal with diverse situation. Along
with this, leaders of an organisation face so many problems and issues at the time of decision
making related with change. Hence, by applying relevant models and techniques such aspect lead
to get deal out. For managing and understanding of modification, leaders need to use appropriate
style of working to gain positive outcome.
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REFERENCES
Books and Journals:
Alavi, S. B. and Gill, C., 2017. Leading change authentically: How authentic leaders influence
follower responses to complex change. Journal of Leadership & Organizational
Studies. 24(2). pp.157-171.
Bosch, J., Groszmann, R. J. and Shah, V. H., 2015. Evolution in the understanding of the
pathophysiological basis of portal hypertension: How changes in paradigm are leading
to successful new treatments. Journal of hepatology. 62(1). pp.S121-S130.
Bushe, G. R. and Marshak, R. J., 2016. The dialogic mindset: Leading emergent change in a
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