Understanding and Leading Change

Understanding
and
Leading Change
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INTRODUCTION
An organization adopt change when they want to transform their business by adopting
new strategies, technology or idea. Normally organization change take place when a business
plan for reorganizing, turnaround or restructuring. For a firm implementation of change is
important because it allow staff to enhance their skills, explore new opportunity, adopt creativity,
implement new strategies and many more (Al-Haddad and Kotnour, 2015). If a company is
adopting change they need to analyse situations because impact of change can be positive or
negative. Organization chosen for respective assignment is Marks and Spencer that is a public
firm conducting business at retail industry. This firm is introduced by Michael Marks as well as
Thomas Spencer in 1884 and its head office is located in London, United Kingdom. Marks and
Spencer offer their huge range of food, clothing and home products at worldwide level.
The main aim of conducting respective report is to know importance of change at a
business. Topics included in report are examples of various organizations related to how its
operation as well as strategies impacted as well as this will also consider internal as well as
external drivers of change which may influence leadership. It will also describe about factors
which can adopt for minimising negative affect as well as it explain several leadership
approaches that aid an organisation in resolving issues related to change effectively.
TASK 1
P1
In present era, main aim of a company is to grow business by attaining huge profit as well
as market shares in order to which they need to adopt change in respect of their operations as
well as functions. In respect of respective case of M&S, they are conducting its business
operations in retail industry along with this they want to compare their strategies with competitor
in order to understand their similarities as well as difference among the firm in respect of dealing
with change (Caton and Mistriner, 2016). For this Marks and Spencer activities or strategies are
compare with its competitor example John Lewis Partnership. Explanation of difference are
given below:-
Basis Marks and Spencer John Lewis Partnership
M&S is conducting their Organisation structure according
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Structure
business operations and functions
in hierarchical organisation
structure. In which there is
numbers of stages including
upper, middle and lower due to
which decision making process
of firm get slow. In order to
resolve this issue respective
company management decide to
change their organisation
structure from hierarchical to
flat. In this structure there will be
less departments which help
Marks and Spencer management
to minimise time of decision
making procedure.
to which John Lewis Partnership
is conducting their business is
hierarchical due to which there is
occurrence of communication
gap among the members of
company (Chappell and et. al.,
2016). So in order to resolve this
issues respective company
management is developing
strategies to change their
organisation structure from
hierarchical to flat. This is so
because in this structure all
employees are consider as same
because there is no stages.
Through this respective company
able to minimise communication
gap at their workplace.
Strategies
In order to implement change
M&S develop strategies or action
plan so that they can adopt
change activities related to
implementation of flat structure
in effective manner (Doppelt,
2017). In order to implement flat
structure respective company
develop strategy according to
which they will encourage their
employees so that they get ready
to implement strategies and
enhance their productivity in
In context of implementation of
change related to adoption flat
structure from hierarchical John
Lewis Partnership management
develop strategies related to
training and developing session
because it will help them in
understanding working situation
or culture in effective manner.
Along with this it will also help
respective company in ensuring
that business operations and
functions are conducted in
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