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Understanding and leading change Table of contents Introduction 1 Task 11 Part a1 Drivers for change

   

Added on  2021-01-02

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Understanding and leading change

Table of contentsIntroduction........................................................................................................................1Task 1................................................................................................................................1Part a.........................................................................................................................1Drivers for change.....................................................................................................1P1 Organizations comparison on the bases of responding changes.......................3Part b..................................................................................................................................5P2 Internal and external driver's change impact on leadership, team and individualbehaviour...................................................................................................................5P3 techniques that minimize the negative impacts on organizational behaviour.....7Theories and models ................................................................................................8D1 Recommendations and justification for planning ..............................................10Task 2..............................................................................................................................10P4 Force field analysis for identify driving and resisting forces..............................10Barriers in business growth ....................................................................................11Driving and resisting forces influence on leadership decision making...................12Force field analysis used to achieve organizational goals and objectives ............13Task 3 .............................................................................................................................131. Different leadership approaches.........................................................................132. Transformational approach used in organization................................................13Conclusion.......................................................................................................................14References.......................................................................................................................15

IntroductionUnderstanding and leading change prepares organizations to meet the issuesthat come with implementing change and initiating. During this program, firm focuses onevaluating change process and political, psychological or organizational problems.Organization need to understand the inside environment changes and considered forresolving the issues that impact on business growth (Doppelt, 2017). This reportexplains the various drivers for change in the organizations such as British Airways andKLM and then compare it on the bases of respond by them both, consideringsimilarities. In this study measure the ways in which external and internal factors effectleadership and team behavior. It also defines such measures that decreased thenegative affect of change on company. Furthermore, booths organization is also included within whole report which islocated in Northern England. There are only 2,870 number of employees are workingunder the firm and make their business more successful. In the present report willdiscuss about the force field that analyze resisting and driving forces and variousleadership approaches. In addition to this the resisting force which is influencingdecision making power of leadership is also included within the current report. Task 1Part aDrivers for changeChange driver is an external and internal pressure that forms modify tocompanies. It included change to plans, strategy, designs, facilities, goods and servicesand management. Most of the changes' driver begin with internal drivers and developingto external force (bertram, blase and fixsen, 2015). Human resources, customers,competitors and changes in legislation are such drivers that change British Airways andKLM organization.British Airways is the largest airlines in the UK based on fleet size and secondbiggest behind easy Jet. This organization is located in Waterside near main hub atLondon Heathrow Airport. They serve their effective work activity to customers thatattract towards their business. 1

KLM Royal Dutch Airlines which is located in Netherlands. There headquarters isbased on Amstelveen nearby Amsterdam Airport. It is the part of Air France KLM groupand also member of Sky team airline. Human resources: In British airways there are many employees working andgive their effective performances which increased firm business. But on the otherside there are some problems in relationship between workers and organizationwhich make changes in British Airways and their entire work performances. Suchdrivers also change environment of KLM they face problems between theirleaders and workers. Customers: Consumers is the most effective factors that pressure Britishairways to change in their service plans, products and facilities. Organization hashuge number of clients that connect with them by giving good services and makethem comfortable during the time of traveling. But on some points firm need tomake changes according to the people needs and demands that developed theirbusiness more. KLM has to modify their service chart on the bases of peoplerequirement that is very important for making good image in marketplace.Competitors: Competitors in business world is the most comm on drivers thatpressure KLM for make changes in their business strategies or plans. KLM isNetherlands airlines which serve their services to many people and give themproper satisfaction of traveling. Thus, for their business success there somecompetitors that give them tough competition in business, so for that they need tomake modify its business plans and strategies which help to maintain theirposition in market. Competitors of British Airways give cheaper price tickets forattracting consumers that impact on organization. Thus, for that they need tochange their business objective and goal strategies.Changes in Political stability: Government is the biggest driver that force KLMto make changes in their policies, services, designs and operations. Legislationget change on the bases of local and national authority that directly impact onfirm policies. According to these changes KLM need to recreate or modify itsstrategy which can be sudden downward for business which can impact tradingresults from present business structure. The biggest reason of KLM changes is2

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