The assignment involves examining various aspects of business ethics, including ethical concerns, corporate social responsibility, and stakeholder management. It requires analyzing research papers and articles on these topics, as well as providing a summary of key concepts and ideas in the field of business ethics.
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UNDERSTANDING BUSINESS ETHICS
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK1.............................................................................................................................................1 1) Ethical issues considered in operations..............................................................................1 2) Implications for the business and its stakeholders.............................................................2 3) Areas business need to serve and to improve and social implications of business ethics.4 4) Need to behave ethically by company in its operations.....................................................5 5) Impact of ethical behaviour upon organisation..................................................................6 TASK2.............................................................................................................................................7 Social implications and ethical concern of community..........................................................7 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Business ethics are the aspect that shows the moral values and practices that has to be considered by the people in the society as well as in an organisation. At present time wrong things are adapted very quickly but to choose a right path it take long way. This will help in attaining success for a very short time period, as for long term perspective survival is not possible for the company. Basically it is a code of conduct that defines what is right and what is not. Ethics in business will help in studying the policies and legals aspect that are carried out in the company, and helps in knowing that whether firm is practising the things in right manner with considering society's welfare also (Audi, 2012). In the present assignment, company that has been chosen for study is Woodward Financials Ltd - Independent Financial Advisers. This is the finance advisor company that is very actively carrying out the operations and functions of providing financial aid to the clients. Many more services are provided by it as the tax planning, investments in global market and making portfolios. The purpose of the study is to understand the need of ethics in a company and adverse effect if not performed. TASK1 1) Ethical issues considered in operations. Ethics is the choice that shows what is right and what is wrong. It is very essential aspect at the present time to take in consideration by the organisation to carry out the works in most effective and ethical manner. To survival in market this is very essential for the firm to practice the work in most appropriate manner. Business ethics will allow a company to perform the activities in such a way that will satisfy the needs and wants of customers and this will also help clients to rely and prefer the company (Bageac, Furrer and Reynaud, 2011). Moral issues in the money related administrations industry influence everybody, in light of the fact that regardless of the possibility that you don't work in the field, you're a customer of the administrations. Following are some of the ethical issues faced by financial advisor company- Self interest lead into selfishness- Many times in a financial assisting company the interest for serving the people many situation leads to a state where the main motto of working will change to a selfishness. Here the person will act and perform their duty to earn instead of providing effective services to the clients. It has become very difficult to 1
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be ethical as such negative things come across one's path, this is one of the major ethical issue that arise and then it ultimately lead to the circumstance where illegal practise are start operating and the firm will then become a culprit in the eyes of society. This is just because of the diversion of mind of people from right to wrong and a big problem will be faced by the company (Bazerman and Gino, 2012). Moral behaviour are linked with legal behaviours- InWoodward Financials Ltd many times the situation takes place where the moral obligations and duties will become a legal aspects. These two are very different things they must not be interlinked with each other. Legal factors are the laws and rules which is mandatory and has to be followed by each and every person in an organisation if not then strict actions and taken against them. Whereas the moral behaviours of the ethical aspect are person's opinion and choices whether to adapt and follow it or not. Following moral behaviour will create a very positive position of firm in market and if not a negative impression will be displayed. Professional duty creates conflict with firm's demands- Several times in fault the reward provided to the person become an unethical aspect as because the one who is very much self interested he will only perform the act which is very essential for him and by which he will be getting benefits. This situation will create a state of unethical aspect where the company has adapted a path which is ethically not right and is not suitable for the company to survive in market for long time period (Drover, Franczak and Beltramini, 2012). Many individual responsibilities wither by customers demand- There are situation where the people are stepping into unethical practises just due to the influence of clients. Many times the customers are forcing the financial advisor to plan the tax cutting in such a manner that no problem get arise to the customers for this bribes are offered this will affect the thoughts of employees are practise wrong activities that will lead to the spoilage of company's brand image. 2) Implications for the business and its stakeholders. In a business stakeholders plays a very vital role and is contributing a lot in the success and development of the company. It is very essential for the organisation to take in consideration about the stakeholders as because they will guide the management to perform the work in most effective and appropriate (Fassin, Van Rossem and Buelens, 2011). There are different types of 2
stakeholders internal and external, they both are very important part in the company and has to be give priority to them. Due to unethical practices company may face many problems in carrying out operations and activities along with that customers will also get affected by the immoral actions done by the firm. There are several consequences of this as because this will influence the entire work of the company and the position will not be sustained byWoodward Financials Ltd. There will be chances where the organisation will not be able to sustain in market for long time period. Many time there will be both the situation positive and negative for the customers as because in case Woodward Financials Ltd is doing unethical practices due to the commissions and other such things then customers will be getting a lot of benefits as because they will get effective and quicker services and will be able to get the required thing in the manner they want just by offering some more money to the company (Floyd and et al, 2013). As discussed many time the self interest will reach to the stage where the person will become greedy and selfish. Government of the nation is also getting affected by the wrong practices that is been perform by the company. This is because the government is whole soul responsible for the business to be introduce in country. If any wrong thing will be done by the firm then government will also be blamed and question will get arise upon them as if that haven't they examined every thing that company will be performing as an action. This will spoil and damage the reputation and goodwill of government as well. Employees being stakeholder of the firm will also has its impact they career may get influence by this very badly as because they will also be counted under the unethical practices and all will define them as the people who were the part of wrong and immoral acts in the company. With these practices the employees will get affected very badly. Due to the spoiled image company will be earning less and employees will not be getting the amount and pay the way they requires (Giacalone and Promislo, 2013). People of the society will boycott to prefer the services ofWoodward Financials Ltd as because they found that company is practising unethical things then this will break the trust of public and not one will be preferring to use the financial services that is been offered by company. 3
3) Areas business need to serve and to improve and social implications of business ethics. As Woodward Financials Ltd is a financial advisor company in UK is has become very essential for it to expand the area as because it is limiting the growth opportunities along with that there are various external factors that are affecting the business as well. It is advised to company that it can expand the business and can be able to out efforts in the CSR activities so that unethical practices can be removed and healthy operations can be performed. This will help firm to improve its present state and can be able to create a good image in market and in minds of the general public (Hoffman, Frederick and Schwartz, 2014). This will help in improving its approach to the social and ethical trading in the market. Business activities are very directly linked with the society, it is very essential for the organisation to take proper care of the society as because there are situation where the people does not support the company to carry out their activities as because they are not practising the work in an ethical manner. Below are some of the social implications in the different areas of activities- Ethics in finance Bribery- This is basically a corruption method where the people of the company takes so that they can be able to get benefits out of it. This is a type of defilement and is the utilization of monetary muscle to increase uncalled for advantage over others. This incorporates paying entireties of cash to win contracts or taking 'back handers' which includes designating contracts unjustifiably. This defilement is deceptive and has a wide range of social ramifications. These incorporate a misfortune of trust in the stock exchange as speculators won't purchase partakes in the organization (Lin and et. al, 2011). Pay executive- This is also said as the fat cat salaries where the executives are paid more salaries and incentives also bonuses where the other deserving employees after so much hard work is not paid that much amount so this is another unethical practices that is been performed in the organisation. It will affect the morale of workforce as well. Lobbying- This is a very unethical aspect which is very critical for the entire nation as because these are practices where the government of the nation is also contribute. Here the company will offer handsome amount to the company so that government may 4
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introduce such laws and plans that are in the favour of the firm and this will affect the other organisation. Insider trading- This is the method where the internal informations are leaked without any permission in stock exchanges this will affect the business activities for long term survival. All these are the unethical practices that need to be avoided and should consider the ethical path so that they can be able to get sustainability and competitive advantages in the market (Ma and et. al, 2012). 4) Need to behave ethically by company in its operations. Ethical consideration is must at present time period. It has become the major motive and the base upon which a company is judged in a market. Hence it has to be focused and planned accordingly. It is very important in a company and has to be very strictly adapted by it as because this will help in attaining the long term survival and loyalty by the customers. Below are the importance of ethics in organisation- It is very helpful in attracting the customers to use and avail the service of company. It will motivate employees to work more effectively and efficiently. It will attract other investors to expand the business in other areas and level. Basic five reason are below that states why a company need to be socially liable and ethically responsible- At present time the employees are also willing to have an ethical environment around. They wish to put their efforts where the ethical consideration is very high because this is a sign of a good company and this will show that firm is very effectively carrying out the activities and functions concerning customers needs and wants (Melé, 2012). This will motivate manpower to work appropriately. Customers are very intellectual they are very rational as well they know what is right and what is not. Therefore it is very essential for a company to make them satisfy. They want to have better services and client adopt such firm who are not doing any wrong acts. This will help in adapting competitive advantages and long term survival. 5) Impact of ethical behaviour upon organisation. In this modern time the business is facing various challenges whether it is in illegal or unethical practice of enterprise, various organisation had been came ahead with the codes which 5
are of the ethics so that they can be able to deal with the ethical problems. Ethics is known as the set of the moral which is very helpful for each and every thing, even to the employees which are working internally and externally. The ethical behaviour is the characteristic which is done by honesty, equity in the interpersonal, etc. It can seem difficult forWoodward Financials Ltdto understand the essentialness of ethical behaviour in the enterprise, and the lack of the ethics would lead to the wealth issue to the business (Rutherford and et. al, 2012). It is essential to have ethical behaviour or environment in the organisation or that will effect the business in various ways like legal issues as there are various rules and policies are their which is been made by the government which helps and tell them how to operate and run the business in lawful manner. And ifWoodward Financials Ltdwill not follow this then that might affect their business and they have to pay fines and penalties, that can affect the shareholders and the suppliers of their company. Employees relation will affect because of the lack of ethical behaviour in the organisation as sometimes some of the employees tries to move ahead and wants to achieve more money and good positions and because of their activities it become difficult for them as well as to the company also, and those employees which follow the ethical behaviour and rules and policies get demotivated with this activity, and this increase the chances of decreasing in the performance. Lack of ethical behaviour in the organisation can less the respect of the managers among employees, to make a business grow in a proper manner it requires to have a good leader to manage it, and if once a leader will loss his respect among their employees then that might affect the employees relation so ethical behaviour affects the employees relation. If there is a lack of ethics in their environment then they can loss the credibility, as because if this will get public that Woodward Financials Ltd do not follow ethical behaviour in their organisation, then it will have impact on their credibility very badly and this will affect on customers as well (Schaltegger, Lüdeke-Freund and Hansen, 2012). Ethical environment is very essential in the Woodward Financials Ltd otherwise it affect its stakeholders externally and internally. TASK2 Social implications and ethical concern of community. The impact of financial advisories in the society is always benefiting since it helps the society to plan for their consumption in the long run. It can even make a person wealthier if the 6
advisor gives some really good investment suggestions. Woodward financials is helping the economy to grow through providing knowledge regarding savings and investment. It helps the clients in their asset allocation processes and also weighting process as its a part of their financial process. It is also impacting the society by helping their clients in managing the investment risk present by providing good solutions about risk management. Since it is known for its skills in tax planning cases, therefore it helps in providing tax efficiency and effectiveness to their clients and also managing their portfolio effectively. Since everyone in the society is not much qualified about investments and tax planning so financial advisories like Woodward Financials are helping people in the same (Smith and Dubbink, 2011). The ethical values followed by the organisation are as follows:- Since the company's core value is “client trust and performance” so in order to imply it in real, the company has to have ethical values in its structure. The company always keeps the first meeting at their cost and not the customers which implies that the company wants to build a relationship with the customers so that the customer visits again (Weiss, 2014). It maintains honesty with their clients by telling them that they may get less amount back than invested since market fluctuations are uncertain. The company maintains its professionalism which is highly required in this field. Since every client is equal for the company, so fairness or unbiased nature is required while giving advises. There are many type of responsibilities which a company have towards its community in which it operates. Woodward financial services limited have a major concern in regards to society which have to be followed as ethical codes for the operations of the business. The business is dealing in providing financial assistance which have to be proper and very much much supporting in regards to the person or any other organisation which is seeking the advice (Stanwick and Stanwick, 2013). The company must not do any kind of fraud in terms of data misuse of the people which have been given to it in order to have a report on financial status by its customers. Also the company must not leak any type of information regarding financial assistance of the client with whim it is dealing. The company can provide some free assistance to the people in order to do business in a well budgeted manner. 7
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The company can guide its advise seekers in a manner that they also contributes in doing CSR activities in their business so as to improve their tax paying capacity and recognition in the country if they are very well established and stable in terms of money. The company itself can utilise the fund and financial resources in a manner that it contributes the society and its people. Or it may raise the rates of employment or any type of contribution to the people who seek jobs and are not getting it. Major contribution can be in the direction of utilising the resources in a proper manner so that there is not wastage (Wang and Hsieh, 2012). Sustainable development is one another aspect of CSR activity which company can focus on while assisting its client as well as operating its own business. This will further help in contribution for the development and growth of the company with as success in operations of the company itself as well. CONCLUSION In this assignment, the study has been carried out regarding the ethical aspect that are very necessary to be adapted by a company that can be very effective and necessary for the firm. Woodward Financials Ltdis providing the financial advisory services to the client where it has been found that there are some unethical practices that were performed. The consequences has been understood in this report along with that the importance and need to adapt the ethical aspect has also been concluded to understand the effectiveness and need of it. 8
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5 Reasons Your Business Should Be Socially Responsible. 2017. [Online] Available through: <http://blog.movingworlds.org/5-reasons-your-business-should-be-socially- responsible/>. [Accessed on 31stAugust 2017]. 10