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Understanding & Leading Change Assignment - Toyota

   

Added on  2021-02-21

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UNDERSTANDING ANDLEADING CHANGE

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1 Impact of change on an organisations' strategy and operations.............................................1LO 2.................................................................................................................................................3P2 Internal and external drivers of change that affects leadership, team and individualbehaviours within an organisation..............................................................................................3P3 Measures to minimise negative impacts of change on organisational behaviour..................5LO 3 ................................................................................................................................................7P4 Assessment of organisational change barriers and their influence on leadership decisionmaking.........................................................................................................................................7LO 4................................................................................................................................................9P5 Explain the main leadership approaches and how they affect the change in organisation....9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12

INTRODUCTIONChange management refers to the changes that an organisation adopts to deal with thedynamic environment that influences the operating activity of an organisation. The changes inthe company influences due to technological environment, process of operating activity in thecompany, due to consumer behaviour towards the product, etc. many more changes in thebusiness environment affects to the organisation to make changes according to the demand forsuccessful working and stand with the competitor in the market. Toyota company is an automobile company situated in japan. The company produces over 10 million vehicle in year 2012and the production level of the company increases by the 2014 up to 200 million vehicle peryear. The company earning revenue is ranked at sixth largest company in the world and listed onjapan 2nd ranked company in earning revenue from auto mobile. The company became the sellerof hybrid electronic vehicle and encouraged the mass market to adopt the hybrid electronicvehicle. In this report we will discuss about the changes that are taking place in the organisationwith the help of taking example of other company and comparing the changes. Then the studywill be done on the evaluation of the internal and external changes affect the behaviour ofcompany. Study will give measure to reduce the negative impact on the company due to changes.Further the study will light on the barrier faced by the changes and its impact on decisionmaking. Last but not least the leadership approaches dealing with change will be discussed.LO 1P1 Impact of change on an organisations' strategy and operationsIn this fast growing environment, changes plays a vital role in an organisations' growth.A change is not only important for a company but it is also necessary for its stakeholders. Itallows the employees to learn new skills, exercise their creativity and explore new opportunitieswhich will ultimately lead to benefit to the organisation through increased commitment and newideas. The growth of an organisation is totally depended upon the changes that are beingimplemented, success and failure are depended on the changes which are being made. In thechanging global economy, it can effect organisation in positive and negative manner too. When itis seen in positive manner, a strong economy can generate more demand of the goods andservices which result in more production that needs expansion of the organisation by increasingresources and workforce, this offers new opportunities for staff but as well it is a challenge for1

the company(Espedal, 2017). Whereas a weak economy will lead to more problems asorganisation may find themselves making difficult decisions which will impact employees salaryand incentives with the job security. To manage this kind of situation an organisation mustmaintain a strong brand in the market and strong relationships with customers as well asemployees.Toyota and Unilever are fast growing companies where changes are being made on aregular basis for the growth and survival of the organisation. A change is so significant throughwhich a company should take into consideration about the changes that an addition to a newproduct and service(Glass and Cook, 2016).Every day there are major innovations taking place that change the world of technologyand those affected by it forever. Toyota made management changes for creation of the bestpossible product for the customer satisfaction, in order to achieve this objective a separatedivision was developed for customer services. This results in customer satisfaction and increasein sales. When it is about technology, Toyota is an organisation where technological changes canbe seen on a regular basis. It has recently introduced its new range of cars of hybrid technologywhich leads the way in harnessing the latest hybrid technologies which is combining of thestrengths of conventional petrol engines with special benefits of electric power. This made agreat impact on Toyota's increasing sales and productivity. It was a major change implementedin the market which can be said to be successful. These cars made a great impact on economytoo as plug in electric vehicles helps to increase energy security, reduce emissions, improved fueleconomy by lowering fuel costs. It attracts the customer as it is cost friendly and environmentfriendly which result in more sales and increasing productivity in Toyota (Wylie and et.al.,2017). Another change which Toyota implemented was introduction of customer satisfactiondepartment that resolves the queries and problems being faced by the existing customer whichresults in good after sales services. This change was a little costly but was effective in a waybecause it increases the sales ratio of Toyota which resulted in increased profitability.In today's changing environment, consumer preferences are changed with the technologyand environmental factors. Unilever is known for the innovation and changes implementing by2

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