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Understanding Management - Assignment

   

Added on  2021-04-21

10 Pages2290 Words64 Views
Running head: UNDERSTANDING MANAGEMENTUnderstanding ManagementName of the StudentName of the UniversityAuthor note

1UNDERSTANDING MANAGEMENTTable of ContentsTask 1...............................................................................................................................................2Task 2...............................................................................................................................................3Task 3...............................................................................................................................................4Task 4...............................................................................................................................................4References........................................................................................................................................6

2UNDERSTANDING MANAGEMENTTask 1The four functions of management approach for the business activities are given in thefollowing paragraph.The first function is planning where goals and objectives are developed, and determinedhow it will be accomplished for the better functioning of the business. The planning for cleaningservices businesses includes objectives and goals and they are as follows. The first goal is toretain existing customers and attract new customers by satisfying customer’s expectations in thebusiness (Albrecht et al. 2015). The second goal is to develop a sustainable business for home,offices and commercial services that will provide better revenue. The third goal is to provide theclients with all the cleaning services for home, offices and commercial purposes. The secondfunction is organizing where planning is organized with internal structure of the organizationincluding managers and employees. The organizing is done hierarchically in an organizationwhere manager sets goals and objectives. The organizing in the cleaning service business isgiven as follows. The goals and objectives in planning function are developed includingresources and staff of the organization. The manager should divide the responsibilities ofbusiness services to employees. The employees should be assigned responsibilities according totheir skills and knowledge. The organization should use technologies to ease the process ofbusiness functions. The advanced cleaning technologies should be used for better performance ofthe business functions (Birkinshaw and Ansari 2015). The online advertisement of the businessshould also be given to reach the large group of customers. The third function is leading wheredirection is given to the staff for managing and controlling the working environment. Thecharacteristics of giving direction to staff in the cleaning service business are given as follows.The first characteristic is persuasive function where manager of cleaning service business should

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