Understanding Operations, Logistics and Supply Chain Management

Understanding
Operations, Logistics and
Supply Chain
Management

Table of Contents
Introduction .....................................................................................................................................4
MAIN BODY...................................................................................................................................4
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

Introduction
Operations management, logistics and supply chain management play an important role
in an organisation to plan, implement and control the flow and storage of goods, services and
related information so that they can be made available to customers from the point of their
production. This helps in efficiently dealing with customer needs and meeting company goals
and objectives. These functions help the organisation in managing, designing and controlling the
transformation of raw materials into finished products according to customer specification so that
value for customers can be created. If these functions work efficiently in an organisation it can
help it in gaining competitive advantage in the market and generating profits for the company.
Supply chain management includes planning and management of all the activities that are related
to sourcing, procurement, conversion of raw materials into finished goods along with managing
the logistics related activities. The suppliers, service providers, customers are to be coordinated
and collaborated so that supply can integrate with demand in the market. Logistics is related to
efficiently and effectively managing and regulating the flow and storage of goods and services so
that customer satisfaction can be achieved on time and within budget (Banks and Stanton, 2016).
MAIN BODY
Nuffield Health is a not for profit organisation which get established in year 1957 and has
its headquarter within Epsom, United kingdom. The main purpose of organisational working is
to make people available with the required heath and social care related services with an aim to
improve the overall condition of society. It work toward providing number of health and care
related services such as medical centres, fitness and rehabilitation, hospitals, health clinics, well
being gyms nutritional therapy, physiotherapy, occupational therapy etc. The main focus of this
report is based on two main topics which are very crucial to organisation i.e. managing
relationship with people covered in supply chain management and managing quality (Hugos,
2018).
Managing quality is a concept which focuses toward ensuring the continuous
improvement in quality of services which support organisation to provide satisfactory services in
term of fulfilling their need and want. Hence by performing regular evaluation of its services
Nuffield Health will be able to determine its weaknesses in order to determine the area that lack
efficiency so that timely actions can be taken to improve performance.