Understanding Operations, Logistics and Supply Chain Management
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This essay discusses the importance of operations, logistics, and supply chain management in business. It explores theories and concepts related to total quality management and lean principles. The essay also analyzes the operations of Jaguar, a British car manufacturing company, and suggests improvements in their processes.
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Understanding Operations, Logistics and Supply Chain Management
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 CONCLUSION...............................................................................................................................6 REFERENCES................................................................................................................................7
INTRODUCTION Operation, logistic and supply chain management is suitable place of practice that selected by an organisation to overseas all the functions and management activities followed by a business with regard to arranging major operations(Earley, 2015). These are highly effective tasks that enables a business to arrange activities of the business such as manufacturing, stocking and delivery operations. Moreover, operation is the series of the function as well as task that are consisting in a single process along with impact on the different elements that connected with the conversion of raw material to end products after that supply to end user on time. It is very essential for every business in order to effectively apply for particular principles that related with the same. To achieve effective edge over the business objectives. The presented essay based on the different topics like operation, logistics and supply chain management of a business along with discuss different types of theories and concepts that linked with the operation management. It is effectively defined according to guideline in order to recognise of the different types of issues that directly related with the supply chain management as well as logistics of the company. Additionally, the presented essay defined the particular recommendations of the business that is necessary for them in respect to enhance the entire performance regarding to operation, logistics and supply chain management. MAIN BODY Jaguar is a British multinational car manufacturing company. It is producing luxury vehicles. The company founded in 1935 by Jaguar Land Rover. The headquarter of the company situated in Whitley, Coventry, England. It is mainly producing luxury vehicles and has a leading position at the market and conduct activities over the different countries and operation in around 70 countries. The company has been listed into London stock exchange and FTSE 100 index. The company has one of the leading company that conduct activities in logistic and operations. Furthermore, they have enough suppliers that provide sufficient raw material on time when company wants to producing the new car. There are selecting two topics that impact on the company directly such as Product developmentandprocessalongwithmanagingquality(Copacino,2019).Theformeris connected with the business that how to bring out the improvement regarding to car. To manufacturing of product which process is followed by the business. In order to manage quality 1
there is conducting research where reflect on the over all quality of its product and production procedure. These are important feature for a business in relation to logistic, operation and supply chain management. Additionally, to study of depth analysis is presented the both selected topics that recognise different issues which are related to the same. New product development is one of the important and necessary operation of a business. For this purpose required to select different types of approaches as well as effective marketing strategies that helps to scope of production of new items with desired quality along with sustainability that is preset. In order to produce new car by Jaguar apply a meticulous process, where manufacturing of every car start every 20 minutes(Turner, Aitken and Bozarth, 2018). In the first step of the procedure focus on the new product effectively and analysis in detailed. Eventually, after all over the procedure, a 100 hour creating process is applied that is analysed by the board of directors. Additionally, due to entire production of new car is a hasty process, to assure about the suitable invention & technologies such as Automation is applied by the business. In the particular concept, apply the particular theory that related with the new product development at Jaguar is lean production. It is efficient method that applied by the most of the manufacturing company in order to deduct wastages and proper utilisation of the resources to increase quality of the products. There are different types of principles that related with the same in which company required to apply regarding to new product development procedure in respect to spread out the scope of manufacturing. The first aspect connected with the lean manufacturing to evaluate the vales. The particular value supplied after determining the customer interest and perception to hold valuable. Moreover,mappingastreamisothersuitableprocessthatconnectedwiththelean manufacturing, that is required for the company to analysis the process that helps to acquiring the set of value(Ganescu, 2012). Additionally, creation of flow is a principle of lean which is essential for the new product development that covers suitable coordination within activities linked with the manufacturing of new car. The next principle is required to follow that related with the establishing of effective pull regarding to operations. There is required to company focus on the consumer perspective in order to support them and apply the whole procedure efficiently. At the end, seeking perfection. 2
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In the context of Jaguar, with selection of lean manufacturing, the firm is still some what ineffective in applying the principles. There are sufficient grounds for an appropriate study of this. Such as the business manufacturer of luxurious car that based on the modern technology and highly capable to create and performance. Eventually, in the context of mapping the customers, the business selected the minimal techniques such as surveys to assure about the customer need (Clegg and et. al., 2013). However, the design and aspects of Jaguar cars are very much exclusive, hence, the business is not very much declined regarding the achieve thoughts of clients. In the context of lean principles, the business is very much efficient in mapping the value stream, neglect decreasing inclination regarding to customer perception. It still cannot acquire the flow in relation the operation that necessary for the good production. The main purpose of the business to apply the minimal technology regarding to bringing out the improvement of new vehicles. Moreover, the delays of the entire procedure as the work station necessary for the special attention in respect to improving the quality of manufacturing as well as right working for completion of entire creation of car before it moves out the inspection. Moreover, during the procedure supports the firm to set a pull, it decreasing the scope for the seeking perfection. It is because, mechanisation the business could have scanned and the design has been supported to analysing the necessities of alteration. Additionally, the error of human could be critical source of waste with the entire manufacturing system. It could be reflected through the extra resource and cost that the apply n the organisation to alter the cars that did not pass the inspection that created by the team and CEO. Therefore, in the context of the new development of the product, the business is yet to effective for the apply of lean manufacturing into its procedure. Furthermore, there are areas places like accuracy, testing and speed that necessary to apply to support in efficient manner. Hence, the new product development is quite ineffective to helps the market for function due to generous cost of waste of resources and time that is necessary to fulfil the expectation of the clients due to manufacturing cars that are at par with the single standards. Therefore, the entire production procedure of the business could be compared with the Aston Martin, that is other automotive company have a strong presence in relation with UK(Rebolledo-Mendez and et. al., 2014). The particular organisation provides the seminar regarding to development of the new car and has more than 8 working stations. These are comprehensive for both types of resources like technological and human. It increases the speed as well as accuracy regarding to produce new car 3
that helpful to save times, cost and other resources that require to test the efficiency of the product. Due to particular feature it is operated very well where each work station become part of procedure. Thus, as per the comparison the Aston martin's new product development, Jaguarlags behind when it comes to operating the entire procedure and reduce the wastages. Therefore, this is analysing the key issues regarding the process of the company in order to production of the new product(Kumar, 2017). The second concept that is selected of managing the good quality. It reflects on the entire management of the jaguar in order to planning, procedure, creating, logistics and supply chain management. Furthermore, the scope of the business linked with the managing quality of the products that manufactured by the company which is quite high, as it is applicable on each division and process selected by the business. To support the the particular topic adopted the theory of the total quality management. The particular concept serves to the process, tools & techniques which is selected by the business in order to increase the quality of the products as well as services. In addition of this, the main motive of the situation of this principle is that it supports to business to deducting and eradicating problems in the context of procedure such as supply chain management, increasing the customer experience as well as producing. According to this concept is covering by the business where assure about the development for the entire management of the firm that finally leads for improved quality that providing by the business at the market place. There are different principles that control for the Total quality management. There are a few concepts that guide the maintenance of full value. The very first concept is continued growth in addition to that same. Every organization that embraces Total Quality Management shall track the methods and strategies implemented beyond its framework properly and efficiently, ensuring sustainable growth of the organization's overall architecture. The idea that promotes ongoing improvement within Total Quality Management is control dedication(Lai, Sun and Ren, 2018). This involves multiple measures like scheduling, carrying out, tracking and reacting to maintain improved quality and better monitoring by implementing a 360-degree method. In addition, companiesarenecessaryintermsofimprovingproductdevelopmenttoemphasizethe expectation of consumers to establish critical relationships with the supply chain and to improve the service according to client-driven expectations. 4
With regard to this idea, Jaguar has many problems in recent years have been rather clear. These problems are mainly related with the quality of commodity that provide at the market place. It is identified as first problem that linked with the its reliability and safety problems.This problem was highlighted in its Vantage model, which has been reported to have severe engine relatedissues,alongwithsafetyproblems.Infact,someoftheseproblemsarequite unsuccessful, which could even jeopardize commuter life. It represents the company's continuing inefficiency in raising the quality of its goods(Mangan, Lalwani and Lalwani,2016). It also demonstrates the fields in which the organization is deficient in the application of Total Quality Management. Therefore, every aspect that represents the same is that rather lately, many cases have been brought toward Jaguar, although, following mechanical problems, the prototype has been tested at 102 points. There are many elements which illustrate some improvements in procedures that the organization should implement in order to match itself quite closely with the Total Quality assurance concepts. Full quality assurance, for instance, allows Aston Martin to perform its operations so as to maintain the highest performance of its produced cars. The same explanation is that in tracking the quality of the product of the vehicles, the overall management is somewhat unsuccessful. This is expressed in the business's insufficient safety checks to track the quality of their car. In the automotive sector, there are many businesses that are keen to preserve the standards of quality for their goods and services. One such organisation Lamborghini, that is automotive sector related company and apply Root inspection cell in regarding to managing and controlling the quality of the cars. Additionally, there are applied the production system for the principle of total quality management by selecting efficient process like market evaluation and random watching initiatives. It enables to arrange the quality regarding the technology, resources usage or so forth. Hence, in comparison in the context of the jaguar apply the minimal methodology where consist of random examination to arrange the quality(Jacobs, Chase and Lummus, 2014). Thus, there is necessary of the consideration where consist of company in terms of logistic, operation and supply chain management. So for this mainly focused on the economic condition. It is required for the operations of the business that based on the economically for example feasible in the context of position of the business. The new product development impact 5
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in the negative manner as per the concept, as per the continuous examination and poor quality of work in some of their car models. Additionally, the social activities is suitable consideration for Jaguar. Moreover, the car manufactured for the business that gave problems that will be deducted by the business regarding to safety of clients, which is first priority. Due to focus on the environment consideration is other strategy that is selected by the Jaguar. In presented time every organisation developed new car that very much sound and come through pollution and it is good to investing the each feature that deduct the pollution from the atmosphere. Hence, this is focusing on the business and selected the strategy as per the business requirement(Banks and Stanton, 2016). On the basis of above discussion it is advised that for Jaguar require to improve the efficiency regarding to operating the operations, logistics and supply chain management. Firstly suggestedthatalltherelatedtechnologyofthebusinesslikeartificialintelligenceand automation that enables them to at the same time view on the recognise the problems that could likely raise regarding to quality. Moreover, using strategies would also increase the scope of modification regarding to managing the supply chain of the business. More suggestion provided to Jaguar is linked with the random examination in the context of the quality standards in the auto motive sub sector in the UK. CONCLUSION Therefore, it is concluded that from the above report, the operation, logistics & supply chain management is important portion of the business where perform efficiently. There are selecting two topics and apply the theory according to that which are based on the different issues along with examination of the particular theories and concepts regarding to total quality management and lean principles. On the basis of these strategy analysis the situation of the business and analysis the economic, social and environmental aspects where consider the operationofthebusiness.Intheend,onthebasisofalltheevaluationprovidedthe recommendations to the company for scope development. 6
REFERENCES Books and Journal Banks, V. A. and Stanton, N. A., 2016. Keep the driver in control: Automating automobiles of the future.Applied ergonomics.53. pp.389-395. Clegg, B. and et. al., 2013. Governing inter-organisational R&D supplier collaborations: a study at Jaguar Land Rover.Production Planning & Control.24(8-9). pp.818-836. Earley, S., 2015. Analytics, machine learning, and the internet of things.IT Professional.17(1). pp.10-13. Ganescu, M. C., 2012. Corporate social responsibility, a strategy to create and consolidate sustainable businesses.Theoretical & Applied Economics.19(11). Jacobs,F.R.,Chase,R.B.andLummus,R.R.,2014.Operationsandsupplychain management(pp. 533-535). New York, NY: McGraw-Hill/Irwin. Kumar, N., 2017. Milestones in Business Ethics.Journal of Industrial Relationship, Corporate Governance & Management Explorer (e ISSN 2456-9461).1(1). pp.26-32. Mangan,J.,Lalwani,C.andLalwani,C.L.,2016.Globallogisticsandsupplychain management. John Wiley & Sons. Rebolledo-Mendez, G. and et. al., 2014. Developing a body sensor network to detect emotions during driving.IEEE transactions on intelligent transportation systems.15(4). pp.1850- 1854. Ziebart, W. and Rover, J. L., 2014. The customer expects the latest technology-challenges for a premium car manufacturer. InConference on Future Automotive Technology Focus Elektromobilltät, Veranstaltungsforum Furstenfeld. Copacino, W.C., 2019.Supply chain management: The basics and beyond. Routledge. Lai, Y., Sun, H. and Ren, J., 2018. Understanding the determinants of big data analytics (BDA) adoption in logistics and supply chain management: An empirical investigation.The International Journal of Logistics Management.29(2). pp.676-703. Turner, N., Aitken, J. and Bozarth, C., 2018. A framework for understanding managerial responsestosupplychaincomplexity.InternationalJournalofOperations& Production Management.38(6). pp.1433-1466. 7