Understanding People & Organization

UNDERSTANDING
PEOPLE &
ORGANIZATION

TABLE OF CONTENTS
MAIN BODY...................................................................................................................................3
Question 1:...................................................................................................................................3
Question 2:...................................................................................................................................4
Question 3:...................................................................................................................................6
Question 4:...................................................................................................................................7
Question 5:...................................................................................................................................9
REFERENCES..............................................................................................................................11

MAIN BODY
Question 1:
Question
No.
Question: Principles of scientific management used in the organization and
disadvantages of using this approach?
1 In the business operations of the NHS trust in the England they use different
types of scientific management principle to provide the better services to the
people. These principles are explained below:
1. Scientific selection, training and development of the employees: NHS
organize the programmes of selection and hiring the skilled and talented
employees in the business so that they work in solve the problem of the people
related to their health in the hospital (Amis, 2018). They applied this principle by
recruiting the new staff in the different units of department. The trust gives the
training and development so that they will improve their understanding and
knowledge and works to fulfil the needs and wants of the customer in the
hospital. The manager of the HR gives training to the employees of NHS so it
will improve the level of the performance and achieve the target of the trust.
2. Science not rule of thumb: As per this scientific principle in the workplace of
the NHS hospital the manager develop the new and effective techniques and
methods which makes the work easier and faster. The aim is to provide the best
services in low prices so that the people did not face any kind of problem in the
hospital.
3. Mental revolution: This principle refers to the making changes in the attitudes
and behaviour of the employees and management for better working (Bondarouk,
Bos-Nehles and Hesselink, 2016). They both have to work to achieve the
common goals and objectives of the business. The have to maintain the mutual
relation so that they will get the success and the growth of the organization from
their competitors.
Disadvantages:
There are lots disadvantages of using this principle in the working of the hospital
because in the process selection and recruitment of the new people is very time-

consuming and sometime the organization did not get the right employees at the
right place. The training and development principle requires large amount of
investment of the hospital. When the worker did not cooperate with the
development of the hospital then this principle did not work effectively. If the
workers did not maintain the mutual relation with each other than the objectives
to provides the effective services will not get achieved.
For management of the employees effectively in the workplace the NHS hospital
gives lots of benefits so that they work will improve and achieve the goals of the
business. To manage the working of the employees they appoint the new manager
of the HR so that the performance of the employees will improve they are
focused in their working. The staff of the NHS get the discount on the products
and services which they use for their personal use. To motivate and encourage the
workers there is also the awards of the long term services in the organization
(Campbell, 2018). These awards will motivates so that they did not leave the job
and works better for the achievement of the personal and organization goals.
Maintaining the good working environment in the hospital so the employees
mange their work effectively and efficiently. Resolution of the conflicts is also
the important thing which helps to improve the workings of the employees
become focused in their workings.
Question 2:
Question
No.
Question: Personality test of the employees in the organization and their
advantages and risk of doing so?
2 NHS hospital use the personality test which helps to identify the trait and
behaviour of the employees towards the working of the business. It will describe
the character of the employees related to the performance of the job. These test of
the personality makes the employees effective and more productive in their
working (Collins and Bobrow, eds., 2017). There is the development of the
person on the different roles of the job and effectively work with their teams
which helps to provide the good services to the customer of the hospital. There