Understanding Specific Needs in Health & Social care pdf

Understanding Specific
Needs in Health and
Social care

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Q1. Concept of health models and definitions, disability, illness and behaviour.......................1
Q2. Perception of specific needs.................................................................................................2
Q3. Impact of social policy, legislation, society and culture as provided to individuals with
specific need................................................................................................................................3
TASK 2............................................................................................................................................4
Q4. Analyse care needs for individuals with specific needs.......................................................4
Q5. Current system which support patients with specific need within an organisation, outside
the organisation...........................................................................................................................5
Q6. Evaluation of services available in chosen locality for individuals.....................................6
TASK 3............................................................................................................................................6
Q7: Approaches and intervention to support individual with specific need...............................6
Q8: Effectiveness of intervention strategies to cater the specific needs of an individual...........7
Q9. Potential impact of emerging developments on support of individuals with specific needs
.....................................................................................................................................................7
TASK 4............................................................................................................................................8
Q10. Different concept of challenging behaviour.......................................................................8
Q11. Potential impact of challenging behaviour on health and social care organisation............8
Q12. Strategies for working with challenging behaviour...........................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
There is difference in demand of consumers while working at health and social care
organization such as individual suffering from diabetes have different demand as compered to
physical injured individual. In current market, patient wants specific and best service through
which they will feel improvement in their services. It is important for management of health and
social care to understand preferences and demand of consumers (Veras and et. al., 2014). It is
essential to understand what can be done for maintaining long term relations with consumers and
improves brand image. Health is factor in which individual does not take risk and want full
return of their money. In this report, there is discussion about different case scenario relating to
different organization. In this investigation, there is discussion about concepts of disability,
illness, behavior of individual in health and care sector, perception of individuals requiring
special need, impact of social policy, rules regulations on individuals with specific need. Apart
from this there is discussion about care needs related with specific demand, systems and
approaches available to support patients with its strength and weakness.
TASK 1
Q1. Concept of health models and definitions, disability, illness and behaviour
Concept refers to basic understanding about some specific topic. Concept of health refers
to physical and mental fitness of individual. This makes them capable to perform their routine
work in better and appropriate manner. If individual is not physically and mentally fit, then
covers under the concept of illness. Illness means when individual' s body is not able to
understand what has to be done. In case of illness individual is not able to perform actions with
their full efficiency. Behaviour is the nature of individual which they perform in front of others.
Disability is lack of consciousness among individuals due to which they are not physically and
mentally unfit.
Primary standards of disability is the aspects which includes improper working of
individual due to mental disorder. This is the reason which affects working style of individual
such as improper learning, artificial intelligence, vocabulary, etc. This affects mental growth of
candidate due to which they are different from other individuals (Slavin and Schoech, 2017).
Secondary standards of disability are man made because of personal working style of
individuals. There are different reasons of secondary issues such as intake of excessive alcoholic,
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drugs, etc. this affects mind and physical activities of individual in negative manner for some
specific period.
There are two models through which understanding about need for specific individual can
be identified such as medical and social model. Medical model refers to disability in which
individuals are disable due to their misbehave whose result is physical impairment, physical
injury. This impairment is shown to other people and individuals is not able to work properly and
they are different from others.
Social model talks about different disability which arise because of society. When people
compare individual with others then they are not responsible for understanding changes in better
and effective manner (Sime, 2014). If social barriers are removed, then individuals are able to
perform their task own and get positive because they have confidence that society have belief in
them and they have to prove it.
Q2. Perception of specific needs
With change in time, demand of consumers are increasing. In current market, there is
difference in demand of patient in context of their issues. These days, there are different issues to
consumers, some people are suffering from multi disorder so they have difference in their
demand. Hence as compared to older market trend, there is difference in perception of consumers
as well. There is some expectation of consumers regarding which they have to work for
providing different aspects. Perception of people are as under-
In 16th century, there is negative view regarding handicapped and disable people, so there
is negativity in environment due to which they are not able to get better opportunities in society.
They are treated aloof in society and this affects their growth and development. In 19th century,
disable people or individuals requires specific needs does not equal opportunities but with some
social movements, they get more options through which they can improve their working style
(Maller, 2015). In 21th century, people have positive review regarding disable people because
their impairment is natural or due to some accidents. In order to provide overall growth and
development of society, there is requirement of motivation and more opportunities to them. This
makes them providing positive response from friends, parents and family and they get proper
opportunities for show their ability and skills after learning.
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Q3. Impact of social policy, legislation, society and culture as provided to individuals with
specific need
Individuals who wants services for specific need is relevant in current market because of
change in society (Handler, 2014). There is difference in society, legal laws and regulations,
culture, trends of people because they are from different geographical region.
Analyse the impact of:
Legislation Social Policy Society and Culture Impact on services
available for
individuals with
specific needs
Equality act, 2010 There is equal
distribution of wealth
and income among
people. There is proper
distribution through
which there is equality
among people on the
basis of financial
status.
On the basis of society
ad culture, there is no
difference among
people. F there are two
individuals from
different culture, then
in job opportunities
there is no difference
among them.
There is positive
impact on society
because there is no
discrimination among
disable people on the
basis of disease or
disability. For
instance: there are two
patients from different
financial background,
and they are not
getting appropriate
treatment on this basis.
So it affects society
negatively and creates
dissatisfaction among
people. So with the
help of this act, there is
equality in society.
Data protection act, As per this act, there is This has positive With the help of this
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2018 protection of personal
information of
individuals requiring
special needs (Glasby,
2017). So under this
act, information of
individuals private and
used for specific
official purpose only.
impact on individuals
with specific need
because they feel safe
that there information
is kept safe and used
for authentic purpose.
This makes easy in
helping them at health
social care in case of
any major issue.
act, individuals share
their information
confidently and
possibilities of mis-
use is nil. There is
positive impact on
individuals because
this makes use of data
of patients in case of
emergency. So their is
positive from their
health prospective.
For instance: there are
personal information
of patients is also
stored at health and
social care
organisation due to
emergency, hence it is
essential that managers
of health organisation
has to use it for
professional purpose
or in case of
emergency. This
provides feeling of
security to people and
they are satisfied that
their information is not
used for illegal or
unethical purpose.
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TASK 2
Q4. Analyse care needs for individuals with specific needs
There is difference in demand of patients in current market, some people are suffering
from severe disease and they have aggressive nature. So in this there NHS wants some
individuals through which they can improve services offered by consumers (Golightley and
Goemans, 2017). There is difference in working style of workers, so personal needs of
individuals have to be analysed. This makes easy to make long term relations with them and
provide classificatory services to consumers. In order to understand requirements and needs of
workers in NHS, HR manager have to use Maslow's Need Hierarchy theory. There are five needs
under this theory that are discussed as under-
(Source- Maslow's Need hierarchy Theory, 2018)
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Illustration 1: Maslow's Need hierarchy Theory

Physiological need- Under this need, basic requirement of individuals are considered i.e.
food, shelter, water, etc. Individuals with specific need requires proper residential space, clothes
and food to reside in society. These are basic needs which are required by patients whether they
are suffering from any of the issue.
Safety and security Need- Second need is safety and security need. This is the feeling
which is required by individuals with specific needs regarding secure environment at health
organisation. There is requirement of proper light, ventilation, etc. at work place, so patients are
able to reside in organisation properly and appropriate manner. When there is environment of
safety and security, then family and relatives feel secured to admit individual with specific to
admit candidate at NHS.
Social need- This is the need which is required by individual of specific need by keeping
familiar relations with other individuals (Fang, and et. al., 2015). They want regular group
activity with which they are familiar with other individuals at NHS as well. There are many
patients at NHS suffering from different health issues, so managers must plan different social
activities with which there is requirement of social activities such as movie, outing, etc. with the
help of which patients feel familiar with each other and comfortable.
Esteem need- This is the need under which patients at NHS want respect from others.
This keeps person with specified need satisfied and they prefers to be part of association. This
need generally arise among patents because they are suffering from different problems and want
equal respect from other people as well.
Self- actualisation need- This is the stage in hierarchy under which individual's need
change with their change in desire. There are possibilities that when patient are satisfied with
services offered by NHS, then they have some demand which is more specific and changes with
time.
Q5. Current system which support patients with specific need within an organisation, outside the
organisation
There are different organisations working for growth and development of physical and
mentally retarded people (Bayliss and. et. al., 2014). They frame different policies through which
individuals are able to understand what can be done which are effective and relevant in context
of current market. With the help of it, it is easy to provide support to patient through which they
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can improve their health. There are different government and non- government policies for their
satisfaction and improving mental and physical health.
National social service- With the help of national social service individuals provide
better services to consumers (Fairtlough and et. al., 2014). They volunteer in different non profit
organisations, organise programmes for social debarred people, etc. It is relevant for
understanding them in current society. National social services are relevant and significant
because they have complete knowledge about it and they frame policies for better outcome. All
the health care organisations have to perform actions as per norms and policies framed by this
association. So there is synchronisation in activities of different organisations.
Police- Police men are the legal officers who take care of laws and regulations among
people. They are the people who work for improving condition of disable people. In case of any
violence with them, they are police take care of them. Police is the legal body which is entitled to
punish parties if they are not performing activities in ethical and relevant manner. These are the
bodies who are linked with court and political party and hence it is easy to bound health and
social care organisations to perform work in appropriate manner.
Non - government organisations- There are some organisations which are working for
upliftment of society. It is crucial and relevant for understanding policies which assist in
promoting social growth and development. These organisation works for society because they
are untitled to conduct this and there is social benefits as well. This gives positive impact on
individuals who requires extra care to get improvement in their health.
Q6. Evaluation of services available in chosen locality for individuals
With evaluating different health and social care organisation near Camden Town. This
place is located at Islington, Hampstead. This is famous for its old culture and religious view.
There are many health and social care organisations working in this area, so analyse is done
regarding which organisation is serving better. But with overall analysis, it is evaluation, that
services offered by health and care organisation in this sector is best and preferred by others as
well. There is proper education among people regarding treating with disable people (Clayton
and Myers, 2015). This makes equality in society and provides equal opportunities of growth.
So there is proper development of society which makes distinct image in UK. People from far
places prefers to avail health and social services from Camden Town. Islington. Hampstead
because there is positivity which provides confidence to patients.
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There are proper taking care of individuals policies with the help of which people are
able to perform actions in appropriate and relevant manner. So with the help of policies rules and
regulations, it is easy for health organisations to understand changes which are taking place in
external market. But at the same time, there are possibilities that people have fear that they are
not able to provide best services to patients because of strict rules and regulations.
TASK 3
Q7: Approaches and intervention to support individual with specific need
Intervention are the approaches or the action which is used to take the action against the
disease in order to enhance the medical facility and support the cancer patients by spreading
awareness amongst people. There are certain committee like Macmillan cancer support society
whose role is to educate the people and look after the patient who suffer from big disease like
cancer. Thus, there are certain intervention and approaches which is defined below:
Self help: Self help group is basically a welfare organisation that operate for the specific
cause like spreading the awareness about skin cancer patients (Chung, 2014). In relation to,
Macmillan cancer support society is a part of self help group that work with the motive of social
welfare rather than giving priority to self interest. There are some disadvantages of self help as
well as i.e. this group is working for skin care only, so if patient is suffering from other disease
as well, then they do not prefer to avail services from them. As per change in external market,
they are not working in that context and this makes working style as per external market.
Risk management: In context to cancer patient there is high risk associated with the
lives of skin cancer patient and it might become tough for the cancer patient to cure their disease
and get rid off it (Brennan-Ing and et. al., 2014). Herein, Macmillan cancer support society exist
with the purpose to mitigate the chances of risk by taking the care of their care and support them
emotionally as well as financially. There are problem in risk management as well because if
actions are planned in specified manner and scenario is not happened accordingly, then this is not
beneficial for actions of organisation. it is essential and relevant for managers of health and
social care to understand external market properly but as there is difference in working style, so
this might create issues among workforce.
Interventions are as under-
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Physical Intervention- This is the intervention which is relevant for patient which are
working for providing better medical facilities to patients and they are able to deal with their
cancer disease. With understanding changes which are taking place in health of patients are
evaluated.
Professional intervention- there is requirement of some professional which assist in
improving health of skin cancer patients. There are different types of problem which patients
face and this assist in getting improvement in health of cancer pateint.
Therefore, there are various diagnosing methods like ECG machine which cancer patient
can avail with the help of respective society so that they can better generate the idea about the
disease and can take preventive measure to cure it effectively. Thus, Macmillan cancer support
society can guide the large audience and raise the awareness about the cancer patient so that they
can generate the fund and utilise it to bring back the cancer patient in their normal life.
Q8: Effectiveness of intervention strategies to cater the specific needs of an individual
Based on the above discussion regarding cancer patient there are certain approaches to
diagnose or effectively treatment skin cancer. These methods are defined below:
Laboratory test: It include several kinds of test like complete blood or urine test that help
the consultant to find out the actual cause or abnormalities for cancer (Chhuon and Wallace,
2014). In relation to, Macmillan cancer society can help the patient to reveal the disease with the
assistance of laboratory in order to quickly start curing the disease.
Biopsy: Here the doctor on the basis of laboratory test collect the sample test of cells
which is considered the definitive way to diagnose the cancer patient. Hence, this makes
essential for the respective society to support the cancer patient and adequately treat them.
Therefore, these are the essential approaches which gives the conformity to the doctor as
well as patient regarding the disease and the way they can help out the cancer patient which is
the strength of this method. On contrary, these tests incur huge expenditure and it is not essential
that each test will suit every client that is the weakness of this test.
Intervention method for cancer patient
 Macmillan cancer support society can offer open surround to the patient which is not
judgemental. Along with that therapeutic communication is an effective skill that can be
used for active listening (Bulmer, 2015). But sometimes due to therapeutic
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communication, patients and relatives are not able to understand aspects properly and this
affects health and possibilities of more decline in health.
 The nursing department or the support society needs to remain aware regarding the
emotional instability like mood sings by providing the platform where they can express
their feeling but the negative or redirect thinking needs to be minimized. Due to more
mood swings, there is problem to attendant to deal with patients, they might be
aggressive due to which people are not able to understand how to react and this gives not
give good impact on health of individuals.
Q9. Potential impact of emerging development techniques on support of individuals with specific
needs
Technology is developing every day in order to make it easier for individuals to live their
life in a better manner. According to current case scenario, it has been seen that development in
technology and legislation helps Macmillan Cancer Support Charity in dealing with cancer
patient and providing them right treatment according to their requirement. It has been observed
that technology used for different types of cancer are also different. This means that for treating
different cancers, health care practitioner uses different technologies so that patient can get right
treatment according to their specific needs. For instance: Emerging development in technology
used by oncologist for treating patient having brain cancer places positive impact on the health
condition of patients. This is because, initially these doctors were not having good effective
techniques but now they have effective radiation therapies like intensity- modulated Radiation
therapy that is valuable in stopping cancer cells from growing. This ultimately stops tumour
growth. This technique is also supportive in killing all cells of cancer. This simply shows that
technology places positive impact on Macmillan Cancer Support Charity as with new techniques
they can provide required treatment to patients.
TASK 4
Q10. Different concept of challenging behaviour
Challenging behaviour is considered as mental disorder which is developed because of
injury in any accident. This mental disorder directly affects individuals learning capabilities of an
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individual. This behaviour or disease mainly occurs due to consumption of drugs, alcohol, smoke
etc. It has been analysed that there are many types of challenging behaviour which includes
frustration, violent, aggression etc. (Glasby, 2017). Some of the different concepts of the
challenging behaviour are described as below:
Pre-scientific concepts- In this concept, individual gives preference to the reality by
showing that they are committed towards the society, god, relationship etc. In this individual also
gives preference to answering questions about themselves only that is where am I, what's wrong
with me, who am I etc.
Scientific concepts- This concept suggests about the limit of philosophical pre-
supposition which might implicit or explicit. It also includes theoretical believes as it is narrative
in nature.
On the basis of these concepts, it can be said that healthcare practitioners of Learning
disability clinic can easily provide effective treatment to cancer patients dealing with challenging
behaviour.
According to the current case scenario, different challenging behaviour has been
identified in learning disability clinic. Some of the main challenging behaviour for different
groups are described as below:
People suffering from disability in learning: These people are mainly having problem
related to learning new things. They consumes huge time to understand basic things which
ultimately affects them progress.
People suffers from physical disability: These are the another people going through
challenging behaviour. It has been identified that these people are not able to perform their work
at their own level. They simply requires care taker to help them out in managing work at regular
basis.
People dealing with mental health: These people are suffering from anxiety disorder
and depression. It is very difficult to deal with these people as their behaviour is not normal.
Mood of these people fluctuates any time without any reason. Sometimes they behave angrily at
the another moment they become depressed.
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Q11. Potential impact of challenging behaviour on health and social care organisation
Challenging behaviour places numerous of impact over the health and social care
organisation. With reference to Learning disability clinic, impact of challenging behaviour on
health care practitioner and hospital are described as below:
Impact on healthcare practitioners: Challenging behaviour of patients impacts negative
on staff or healthcare practitioner as they are not able to appropriate treatment them because of
their aggressive and non acceptable behaviour (Fang, and et. al., 2015).
Impact on SEN department of Schools: Challenging behaviour of individual directly
places impact in SEN department of schools. This is due to the non supportive behaviour of
patients as their challenging behaviour does not allow school staff to execute their work
responsibility effectively..
Impact on other patients: Potential impact of challenging behaviour can also be seen on
the other patients who are also taking treatment from the same hospital. There are probable
chances that individual suffering with challenging behaviour might harm other patients available
at same place.
Q12. Strategies for working with challenging behaviour
Strategies refers to the initiative of the company so that goals can be attained in quick
manner. With reference to current scenario, some of the core strategies through which Learning
disability clinic can easily work with challenging behaviour people.
Proper communication technique- By communicating to the patients with challenging
behaviour children, staff of Learning disability clinic is required to use proper communication
technique in order to deal with them in effective manner (Fairtlough and et. al., 2014). This
strategy will help healthcare practitioner in improvising their relationship with challenging
people. This will develop trust of challenging people on practitioners which will make them feel
comfortable to share their issues with them. As a result, it would be easier for them to understand
what is actually required by these people and how they can improvise their health.
Proper training policies- Management is also required to provide training to staff so that
they can develop their skills accordingly. In this training, staff will get proper training about
common steps which are required to be considered by every practitioner at the time of dealing
with challenging behaviour people.
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Developing positive environment- In this strategy, management emphasises on creating
positive environment for people having challenging behaviour. For creating effective
environment, it is essential for them give space to every individual so that they can feel
comfortable. Also, they are required to indulge these challenging people into physical activities
like running, exercise etc. so that they can get freshen up.
CONCLUSION
From the above discussion, it is clear that as compared to past years, there is difference in
demand of patients which has to be considered by management of health and social care
organisation. There are different laws and regulations such as equality act, data protection act,
etc. through which disables get equal opportunities. Perception of people are changing as
compared to past years because of awareness among people. In order to analyse demand of
consumers Maslow's Need Hierarchy theory is used to analyse demand of employees. In order to
provide positive environment to disable people, there are different policies and organisations
working such as National Social Service Organisation. There are many changes taking place in
external environment such as technological changes, so managers of health and social care has to
accept it to perform actions in better manner.
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