Information Systems Analysis and Design for UNICEF Child Care

This report discusses the approach to systems development, system requirements, project cost/benefit analysis, project schedule, and system information requirement investigation techniques for UNICEF Child Care's ERP software.

Running head: INFORMATION SYSTEMS ANALYSIS AND DESIGN
Information Systems Analysis and Design
Name of the Student
Name of the University
Lecturer’s Name

1INFORMATION SYSTEMS ANALYSIS AND DESIGN
Table of Contents
1. Introduction............................................................................................................................2
2. The Approach to Systems Development................................................................................3
3. Systems Requirements...........................................................................................................3
4. Project Cost /Benefit Analysis...............................................................................................5
5. Project Schedule.....................................................................................................................8
Project Plan............................................................................................................................8
Work Breakdown Structure....................................................................................................9
6. System Information Requirement Investigation Techniques...............................................10
7. Reflections and Conclusions................................................................................................12
8. References............................................................................................................................13

2INFORMATION SYSTEMS ANALYSIS AND DESIGN
1. Introduction
UNICEF Child Care is governed by a group of people. John Smith is the chairman of
the company. The organisations headquarter is located in Sydney. UNICEF Child Care works
for the children ranges between six weeks and thirteen. The organisation provides care and
support to the children. UNICEF Child Care serves foods to the children. Other than foods,
they provide teachers, nannies and other useful services. In this way, they are the ensuring
healthy growth of the children. The parents those who want UNICEF Child Care service can
avail the service for their children only paying a minimal charge. UNICEF Child Care
recently opens subsidiaries across four places in Australia- Rock Hampton, Brisbane, Gold
Coast and Melbourne.
UNICEF Child Care has certain objectives-
 To develop a platform where the UNICEF Child Care staff can communicate
with the parents of the children throughout day and night 24x7
 To manage the organisation stock across the five centres in Sydney,
Melbourne, Brisbane, Rock Hampton and Gold Coast
 To prepare a system such that the stock products can be accumulated easily
 To send thank, you reply message to the parents who favour paying fees
online

3INFORMATION SYSTEMS ANALYSIS AND DESIGN
2. The Approach to Systems Development
UNICEF requires hiring an IT team. They may also seek assistance from any third
party vendor. The IT team will prepare for them a cloud platform and cloud software where
UNICEF Child Care will conduct the business activities online. The organisation needs to
take up the ERP accounting software. UNICEF Child Care also needs to adopt cloud
computing services from the popular cloud vendor services like Amazon AWS or Microsoft
Azure. The IT team will develop the ERP software and will deploy it on the cloud server. The
cloud server will connect the five subsidiaries of UNICEF Child Care. The employees from
the five subsidiaries can connect with each other and can perform the business operations
altogether. The admin staff can check the stock level of the supplies products. The employee
staff can communicate with the parents and can solve their queries.
The IT team are knowledgeable enough to develop the ERP software. The IT Support
team will implement the software across the five subsidiaries and will train the employees on
the same. The IT Support Team will train the admin staff and the employees. UNICEF Child
Care must hire an IT team, they can get constant service and support 24x7, and the IT team
will provide long-term benefits.
3. Systems Requirements
System Requirements can be divided into two sections- functional requirements and
the non-functional requirements.
The functional requirements for UNICEF Child Care are-
i. Integrated system installation that will be conducted in real time. The integrated system
implementation depends on constant periodic updates

4INFORMATION SYSTEMS ANALYSIS AND DESIGN
ii. A common database that can be used by the employee staff of UNICEF Child Care across
the five subsidiaries – Sydney, Brisbane, Melbourne and Rock Hampton.
iii. The IT team hired by the UNICEF will install the software and will deploy on the
Microsoft Azure or Amazon AWS cloud server. The IT team will have to take the
responsibility to install antivirus program in the system across the five subsidiaries located in
Sydney, Melbourne, Brisbane, Rock Hampton and Gold Coast. The antivirus program will
assure security and safety of the UNICEF Child Care hardware and software resources across
the five branches.
iv.UNICEF Child Care will have to adapt the ERP software and will have to afford it as ERP
can provide the long-term benefits. The IT team who have been given the responsibility to
develop the ERP software must develop it according to the timeline and the budget by the
project plan.
The non-functional requirements for the ERP software are-
i. The ERP accounting software must act in a user-friendly manner. The IT team will have to
develop the software so that the employee staff and the admin staff may find it easy to use.
ii. The IT team must develop the develop the software in such a way that the software can be
restored to its default whenever it gets corrupted. The IT team will have to make sure that the
data should not get lost at the time of restoration of the ERP software.
iii. The IT team will have to assure safety and security of the software. They will have to
make sure that the data should not get lost in any way.

5INFORMATION SYSTEMS ANALYSIS AND DESIGN
4. Project Cost /Benefit Analysis
Cost-Benefit - INPUT VALUES
Implementation of Online Payment System $ 40,320.00
System Set Up for Automatic Sending of emails to Parents $ 16,000.00
Database Set Up $ 8,640.00
Setting up Network to connect Database Server across Sydney,
Melbourne, Gold Coast, Brisbane and Rock Hampton
$ 32,640.00
Total Development Cost $ 97,600.00
Supplies Products' Stock availability Check in Gold Coast, Brisbane,
Rock Hampton, Melbourne and Sydney
$ 7,040.00
Number of Supplies Products Required $ 3,520.00
Ordering the Number of Supplies Products' Required $ 8,320.00
Total Operational Cost $ 18,880.00
ERP Software Go-Live $ 40,000.00
ERP Software Maintenance $ 69,120.00
Total Benefit $ 1,09,120.00

6INFORMATION SYSTEMS ANALYSIS AND DESIGN
Discount Rate Used 6.00%
Project
Cost-Benefit
Analysis
Analysis
Variables:
Enter values for the cost-benefit analysis in the
INPUT_VALUES worksheet.
Discount
Rate Used
6.00%
Annual
Benefits
$
1,09,120.
00
Annual
Operational
Costs
$
18,880.00
One-Time
Developmen
t Cost
$
97,600.00
Year of Project
0 1 2 3 4 5 TOTALS
Economic
Benefit
$0.00 $1,09,12
0.00
$1,09,1
20.00
$
1,09,120.00
$ 1,09,120.00 $ 1,09,120.00

7INFORMATION SYSTEMS ANALYSIS AND DESIGN
Discount
Rate
1.000
0
0.9434 0.8900 0.8396 0.7921 0.7473
PV of
Benefits
$0.00 $1,02,943
.40
$97,116
.41
$91,619.26 $86,433.26 $81,540.81
NPV of all
BENEFITS
$0.00 $1,02,94
3.40
$2,00,0
59.81
$
2,91,679.06
$ 3,78,112.32 $ 4,59,653.14 $
4,59,653.14
One-Time
COSTS
$(97,
600.0
0)
Recurring
Costs
$0.00 $
(18,880.0
0)
$
(18,880.
00)
$
(18,880.00)
$ (18,880.00) $
(18,880.00)
Discount
Rate
1.000
0
0.9434 0.8900 0.8396 0.7921 0.7473
PV of
Recurring
Costs
$0.00 $
(17,811.3
2)
$
(16,803.
13)
$
(15,852.01)
$ (14,954.73) $
(14,108.23)
NPV of all
COSTS
$(97,
600.0
0)
########
####
######
######
$
(1,48,066.47)
$(1,63,021.19) $
(1,77,129.43)
$
(1,77,129.43)

8INFORMATION SYSTEMS ANALYSIS AND DESIGN
Overall
NPV
$
2,82,523.71
Overall ROI
1.5950
Break-even
Analysis
Yearly NPV
Cash FLOW
$(97,
600.0
0)
$
85,132.08
$
80,313.
28
$
75,767.24
$ 71,478.53 $ 67,432.58
Overall NPV
Cash FLOW
$(97,
600.0
0)
$
(12,467.9
2)
$
67,845.
35
$
1,43,612.60
$ 2,15,091.13 $ 2,82,523.71

9INFORMATION SYSTEMS ANALYSIS AND DESIGN
5. Project Schedule
Project Plan
WBS Task Name Duration Start Finish Predec
essors
Resourc
e Names Cost
1 Installation of ERP Software 49 mons Tue 10-04-
18
Mon 10-01-
22 $349,920.00
1.1 Program Setting Up for
UNICEF Child Care 3 mons Tue 10-04-
18
Mon 02-07-
18 $24,960.00
1.2 Business Blueprint of
UNICEF Child Care 13 mons Tue 03-07-
18
Mon 01-07-
19 $113,920.00
1.2.1 ERP Implementation 8 mons Tue 03-07-
18
Mon 11-02-
19 $56,320.00
1.2.2
Implementation of ERP for
handing Accounts as well as
Finance
9 mons Tue 23-10-
18
Mon 01-07-
19 $57,600.00
1.3 UNICEF Business Realisation 9 mons Tue 09-04-
19
Mon 16-12-
19 $63,680.00
1.3.1 ERP Application 9 mons Tue 09-04-
19
Mon 16-12-
19 $63,680.00
1.4 Final Preparation 11 mons Tue 17-12-
19
Mon 19-10-
20 $71,040.00
1.5 Go-Live and Support 11 mons Tue 20-10-
20
Mon 23-08-
21 $61,120.00
1.6 Project Closure 5 mons Tue 24-08-
21
Mon 10-01-
22 $15,200.00
2 ERP Software Maintenance 6 mons Tue 09-03-
21
Mon 23-08-
21 $69,120.00
Work Breakdown Structure

10INFORMATION SYSTEMS ANALYSIS AND DESIGN
The project plan defines the timeframe of the project activities in details. The project
plan consists of the start date, finish date of every project summary task activities. The Work
Breakdown Structure illustrates all the summary task activities along with the project
dependencies. The Work Breakdown structure shows the list of the critical path activities.
The project goal is to develop an ERP Software so that it can enhance the project
activities of the organisation. The parents will be able to pay the fees online. The ERP
software will also manage the stock level of the supplies products.
UNICEF Child Care organisation requires appointing a dedicated IT team. The IT
team will design the ERP software, and this software will facilitate them in conducting the
business activities. The IT department of UNICEF Child Care will deploy the software on the
cloud server.
The scope of the project is to design software that will facilitate the parents to pay
fees online. The software will send ‘thank you’ email back to the parents. The parents will be
confirmed that the payment is successful. Again, the ERP software will send the yearly
statement to the parents. The software will keep track of the stock level of the supplies
products in the five branches of UNICEF Child Care. The admin staff can check the
inventory level and can order supplies products accordingly.
6. System Information Requirement Investigation Techniques
The stakeholders’ list associated with the project are-
Resource Name or Stakeholders’ Name Type
Consultant Work
IT Development Department Work
IT Support Department Work
IT Testing Department Work
Business Analyst Work
Content Writer Work

11INFORMATION SYSTEMS ANALYSIS AND DESIGN
Database Admin Work
Applications Engineer Work
Chairman of UNICEF Child Care Work
Project Manager Work
Network Admin Work
The consultant finds the three investigation techniques useful- ‘Gathering
Information’, ‘Defining System Requirements’, and ‘Prioritise System Requirements’ are
considered useful. ‘Gathering Information’ methodology deals with the causes of the
development of ERP software. ‘Prioritise System Requirements’ deals with the various
usability of the accounting software. ‘Defining System Requirements’ will illustrate all the
operations associated with the ERP software.
The project manager through ‘Gathering Information’ method can know the causes
behind the installation of ERP. The ERP will help the parents to pay fees online. The
software will let the admin staff and the employee staff communicate with each other. They
are struggling to manage the stock level of the supplies products. Thus UNICEF Child Care
must implement the ERP software in their five branches.
UNICEF Child Care must assign an IT team to design the ERP software for their
premises. The ERP software will check and update the stock level of supplies products. In
this way, the admin staff can know the supplies products needed for the organisation and can
order the products accordingly. The parents will be most benefitted and can be able to pay the
fees online. The software will be able to prepare a yearly statement and can transmit it to the
parents as well. Thus ‘Defining System Requirements’ let them know about the ERP benefits.
UNICEF requires managing of the stock level of the supplies products. The software
will help the employee staff of UNICEF to communicate with each other. This two fall under
‘Prioritise System Requirements’.

12INFORMATION SYSTEMS ANALYSIS AND DESIGN
7. Reflections and Conclusions
According to my perception, UNICEF Child Care by taking up the new ERP software
can enhance their business activities. According to me, UNICEF by taking up the software
can carry out the business activities with full efficiency. I believe the parents will be largely
benefitted with this initiation of UNICEF. The organisation can be able to earn more trust.
Besides the ERP implementation can prove to be fruitful for the organisation. The employee
staffs commit an error while calculating the financial data. They also take a huge lot of time
calculating all the data manually. However, the new ERP will evaluate the financial data
automatically. They will give output relatively faster and will provide error free results. The
software will help the employees to communicate with each other. The ERP software will
calculate the stock level of the products as well. Therefore, I believe that the ERP will
facilitate UNICEF a lot in coming years.
It can be concluded from the above discourse that the UNICEF Child Care can be
largely facilitated by implementing the ERP software. ERP can facilitate the parents, can
prove to be fruitful for the employee staff and the admin staff across the five subsidiaries.
The inventory stock level can be managed with the help of ERP. The report illustrates all the
functionalities and usefulness of the ERP in the report.

13INFORMATION SYSTEMS ANALYSIS AND DESIGN
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