Role of Leaders and Managers in Different Situational Contexts

Management and
Operations
Table of Contents

INTRODUCTION...........................................................................................................................1
Section 1.................................................................................................................................1
3. How the role of a leader and the function of a manager apply in different situational
contexts...................................................................................................................................4
4. Apply different theories and models of approach, including situational leadership, systems
leadership and contingency....................................................................................................5
Section 2:.........................................................................................................................................8
3.Explain the key approaches to operations management and the role that leaders and
managers play.........................................................................................................................9
7.CONCLUSION...........................................................................................................................15
REFERENCES..............................................................................................................................16

INTRODUCTION
Operation management is regarded as the administration of entities activities for
developing a higher level of effectiveness that is possible into company. Management is
regarded as the vital aspects of firm that refer to effective planning, arranging, guiding
and controlling of practices as well as resources. On another side, for supporting their
function, operations are performed through organisation that is considered to the work
which are perform for attaining firm's goals (Asef‐Vaziri, 2015). As per the scenario, the
undertaken organisation for this report is Airdri, which is hand dryers manufacturer
having headquarters is in UK. This report covers differentiation among leaders and
managers roles and function along with usages of this aspects into firm. Moreover,
explanation of role that leader and managers plays into various situations, several
theories and model of leadership approach, key approaches to operation management,
its importance and value are undertaken. Apart from this, evaluation of factors into
business environment which affect decision making and operation management are
also discussed in this report.
Section 1
1.An introduction to the organisation and management structure
Airdri are considered as the UK manufacturer of hand dryers. It manufacture
hand dryers such as Cannon hygiene, Redring and Bobrick for many years. Moreover,
its new product concentrates upon expectation lifespan, best aesthetics as well as quite
sound outputs while still providing satisfactory dry times. The brand that respective
organisation includes Quad, Quazar, Quest and Quartz (About Airdri Hand Dryers.
2019). In respect to its organisation structure, they adapt flat structure as in this few or
no management level among administration as well as staff.
In organisation, there are various roles as well as characteristics of manager and
leader which are needs to be distinguished in respect of examining the scope of its
functions. While manager is define as a person which manages the function of firm
(Baxley and et. al., 2016). On the other hand leaders are the individuals who are
accountable towards leading people to attain targets efficaciously.
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Management structure:
The management structure of Airdri is flat as it has few or less level of
management among employer and employees. In this structure, employees has less
power while promoting towards increased involvement in process of decision making.
2.Definition of manager and leader:
Manager is regarded as person who are liable to perform as well as in charge
various practices as well as task of entities. It possess staff who have to report them for
doing task efficaciously and appropriately. Moreover, it is accountable for controlling as
well as administering employees and person. As per the view point of Deresky,
maanger is define as person who have answer ability for planning, hiring, guiding as
well as controlling staff members. The manager who are working in Airdri have to
manager all the operations that is performed their.
Leader is regarded as person who possess superior post in specific areas as well
as has higher education degree. These individuals influence as well as leads another
one to obey them for attainment of optimistic outcomes. As per the view point of Gao,
“Leaders are the one who aids into framework development for motivating individuals to
utilise its ability as well as skills which leads towards performing task appropriately so
that it may lead workers to attain outcomes.
Comparing various characteristics as well as roles of manager and leaders
Roles Leader Manager
Plan of action It performs that plan of action
that is developed through
managers with assistance of
its staff as well as low-level.
It develop plan of action for
entities to attain objectives.
Communication The Airdri leaders play a vital
role into communication as it
has to direct as well as control
its workers as well as
assistant.
The Airdri manager also plays
vital role in this aspects in which
it has to interact as well as
communicate with whole
workers of entities.
Characteristics Leader Manager
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Instruction It guide its staff as well as
personnel to do the work
effectively.
It provides instruction to its
subordinates as well as assistant
in order to perform efficaciously.
Risk taking It is very much concern about
new aspects as well as take
risk for doing that.
It concern about reducing or
controlling risk that is occurred
through innovation.
Management by objectives
This is regarded as the theory which is established through Peter Drucker for
attaining the business objectives in appropriate and efficacious way. It is also known as
performance management, which intent to bring objectives among staff and entities. It is
also called management by outcomes which means that particular objectives for entities
that have to be attained on certain goals that have to be accomplished on specific
duration (You, 2015). Moreover, this is planning as well as controlling system in which
both subordinates and manager perform together in order to describe enterprise
objectives and developed targets to be attained. The management by process are
described below: Determining or revising firm's objectives: Airdri required to develop vision and
mission for entities. Without establishing business objectives, it can not move
forward for the attainment of outcomes. Translating business objectives to staff: As per Peter, objective have to be
developed according the SMART aspects. It may aids Airdri to deliver this to
person effectually and appropriately in order to attained goals. Moreover, this
SMART objectives assists staff as well as render direction for outcomes
attainment. Stimulate participation of staff for ascertaining objectives: This is vital for Airdri to
has participation of all staff performing into entities for attainment of objectives. It
may perform in effectual way in case objectives are shared with employees. Monitoring progress: The main objectives are developed as per the SMART
concept that may be measurable in easier way. If this cannot be evaluated then
goals have to be observed as well as facilitate direction for attainment. It may
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aids Airdri to perform effective practices of monitoring as well as business
progress.
 Evaluation and rewards attainment: This is regarded as the last management by
objective steps in which assessment is performed in case of attainment of goals,
reward is facilitated to staff. It is developed to improve performance at all the
stages into firm.
3. How the role of a leader and the function of a manager apply in different
situational contexts.
As shows above, managers as well as leaders plays effective role into Airdri.
However, the business surroundings is quite dynamic into UK. Thus, this is needed that
various leaders role as well as manager function are analysed in respect of its
applicability into various situations. Therefore, in respect of Airdri some situations are
are described underneath and explained role of manager and function of leader to
resolve these situations :
 Staff commitment: This is regarded as the situation that raise in almost all
entities. This is vital to keep consistency into their operations as well as assure
high performance development. Moreover, for organisation such as Airdri, staff
commitment is regularly emerging circumstances in which leaders and manager
need to opt appropriate as well s distinct approaches that maximises staff
involvement into entities. However, manager function and leaders role are
distinctly used into this circumstance. For example, the important function that
have to be performed through manager is communication. It will aids person to
facilitate precise and clear guidance so that they may become excel in its
performance understanding that effectively it can do its work. Also it will involve
communicating desires of firm from their personnel that will facilitate motivation to
staff in respect of maximising its loyalty towards firm's operation (Gunase,
karanIrani and Papadopoulos, 2014). On another side, undertaken organisation
leaders have to opt situational leadership style in this circumstances as this will
aids its leader lead its employees as per the situation and involve them into
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