Unit 1 - The Contemporary Hospitality Industry

Unit 1 - The Contemporary
Hospitality Industry

TABLE OF CONTNET
INTRODUCTION...........................................................................................................................3
Number of different kinds of business within hospitality industry.............................................3
Functional and operational department within Bull hotel...........................................................4
Contribution of hospitality industry to local, national and international economies...................4
Interrelationship of operational and functional units...................................................................4
Franchising and licensing agreements influence on the global development into hospitality
industry........................................................................................................................................5
Contribution of Franchising and Licensing Agreements Towards Economic Worth of
Hospitality Industry.....................................................................................................................5
Operational Roles Within Hospitality Industry...........................................................................6
Skills Required for Roles Within Hospitality Industry................................................................6
Skill gap within Front office department of the bull hotel..........................................................7
Impact of Skill gap on business and recommendation................................................................7
CONCLUSION................................................................................................................................7
Section-2 -Covered in PPT..............................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Hospitality industry can de understood and defined as a filed which caters facility for
stay, food and whole related services for leisure and comfort. It also defined as generous and
friendly reception and entertainment of visitors, guests and travellers. It is the industry covering
all services and goods that serve guests, travellers and all types of visitors. The current study is
based on Bull hotel, which is established in Cambridge and build in 1828.
This assignment will number of several forms of businesses operating in hospitality
industry and services & products that they offer. It will examine different functional and
operational departments in hotel, hospitality industry contribution to local, national and global
economies and also justify interconnection of functional & operational units. Furthermore, this
study will clarify influence on global development of industry by using franchising and licensing
agreements as well as analyse contribution to economic worth of sector due to global growth,
licensing and franchising developments. Moreover, this report will describe different operational
roles in sector and skills needed for it. At last, skills gaps will explains in this study along with
above things.
Number of different kinds of business within hospitality industry
Hospitality industry is much wider than most other industries in then world, majority of
business niches are composed of only a handful of varied companies. There are following
businesses accessible within industry.
Entertainment business-
It relies on their consumers having disposable income, it thrives when entertainment
comes to bringing enjoyment and laughter to guests and overlaps with all other businesses within
hospitality industry (Nowak, 2019). This sector caters sports and gaming services to people, bars
and nightclubs facilities and marinas as well.
Food and beverage-
Along with above business, F&B also included in list of hospitality businesses that cater
the best food services to target market in effective manner (Kinyua and W Burugu, 2017). Food
& beverage is important sector of industry as it help to increase consumer satisfaction.
Restaurants and hotels provide tasty and healthy food to people.
Travel and Tourism-