The Contemporary Hospitality Industry

UNIT 1 - THE
CONTEMPORARY
HOSPITALITY INDUSTRY

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
LO1..................................................................................................................................................3
P1 Types of businesses in hospitality industry............................................................................3
P2 Relation between functional and operational departments.....................................................4
P3 Contribution of hospitality to global economy.......................................................................5
LO2..................................................................................................................................................7
P4 Various operational roles........................................................................................................7
P5 Necessary skills within hospitality industry...........................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Hospitality industry is the field which mainly includes various services and products like
lodging, food and beverages, entertainment etc. The main purpose of this report is to understand
the hospitality industry and then analyze the functions and various aspects of Grand Hotel.
Grand Hotel is a full-service hotel which was in 1998 and headquartered in Eastbourne,
England. This is basically 5 star hotel and is also known by the name “White Palace”.
This report gives a brief overview of types of businesses in hospitality industry, relation
between functional and operational departments, contribution of hospitality to global economy,
various operational roles and necessary skills within hospitality industry.
MAIN BODY
LO1
P1 Types of businesses in hospitality industry
There are generally wide range of the sectors as well as business within the hospitality industry
which have their own purpose and objective.
Restaurants
Restaurants are basically the business which prepares as well as serves foods and drunks
to the customers. The major purpose of the restaurants are to provide the different types of food
items to the customers in order to attract them (Mattila and Gao, 2016).
Pubs
Pubs are primarily the business and establishments for sale of the beer as well as other
drinks for the consumption on premises. The main objective of pubs is to provide the leisure and
relax experiences to the customers where people can enjoy with their friends on weekends.
Nightclubs