The Contemporary Hospitality Industry

The
Contemporary
Hospitality
Industry

Contents
INTRODUCTION...........................................................................................................................................3
TASK 1..........................................................................................................................................................3
P1: Businesses in hospitality industry......................................................................................................3
P2: Operational and functional departments in a hotel..........................................................................4
P3: Contribution of hospitality industry...................................................................................................5
TASK 2..........................................................................................................................................................6
P4: Operational roles in hospitality industry...........................................................................................6
P5: Skills required for roles in the hospitality industry............................................................................7
TASK 3..........................................................................................................................................................8
P6: Covered in PPT...................................................................................................................................8
P7: Covered in PPT...................................................................................................................................8
TASK 4..........................................................................................................................................................8
P8: Covered in PPT...................................................................................................................................8
CONCLUSION...............................................................................................................................................8
REFERENCES................................................................................................................................................9

INTRODUCTION
Hospitality Industry is a broad industry which covers different types of services which
are provided to various customers and clients (Ali, Amin and Cobanoglu, 2016). In this industry,
hotels, resorts and leisure centers are there which provide their facilities to their customers for a
particular fee. It has seen a tremendous growth in the last few years due to the wide scope it
offers for the businesses to earn maximum profits in the future without any kind of problems and
issues. For this report, Rosewood London has been selected which is a Five-Star Hotel in
London, United Kingdom. In this report, detailed analysis will be made on the current structure,
scope and size of hospitality industry, exploring of current and anticipated skills requirements in
it. Additionally, review of various factors which consider it and analysis of current trends which
affect it will be discussed as a part of this assignment.
TASK 1
P1: Businesses in hospitality industry
The hospitality industry is very wide and consists of different types of businesses. These
are explained as follows-
 Accommodation- Accommodation means providing lodging services to the guests and
clients by charging a specific fee for it (Bavik, 2016). This service is provided by hotels
and resorts of different kinds. Rosewood London is a service-provider for
accommodation.
 Restaurants- Restaurants provide services related to food and beverage and are of
different classes depending upon the budget of the customer. Core by Clare Smith is an
example of a Restaurant.
 Pubs- Pubs provide services relating with enjoyment to the customers who visit them.
The Mayflower Pub is an example of a Pub in London.
 Nightclub- Nightclub provides services related with enjoyment, disco etc. to the
customers. These businesses primarily operate during night. Infernos Nightclub is an
example of a nightclub in London.
 Resorts- Resorts are big chain of hotels providing vast facilities to their customers and
clients by charging a specific fee. Low Wood Bay Resort & Spa is an example of a resort
in London.
All of these businesses offer different types of services to their customers and clients.
These services are-
 Lodging- This is one of the main services within the hospitality industry.
Accommodation is provided in the hotels on the basis of budget of the client and
therefore this service is mainly provided by the hotels.