Inter-relationship between different elements of Travel and tourism

Contemporary Travel and
Tourism

Table of Contents
INTRODUCTION...........................................................................................................................1
1) Inter-relationship between different elements of Travel and tourism................................1
2) key roles of different elements...........................................................................................1
3) developments in travel and tourism industry.....................................................................2
4) Various key elements in travel and tourism industry and their role in creating an
experience for tourism............................................................................................................2
Covered in PPT.......................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................3

INTRODUCTION
Hospitality Industry consists of two parts Travel and Tourism industry. Travel and
Tourism industry is very big enterprise having one goal in common to provide products and
services to travellers. It has become on of the largest civil industry of the world. It has become
one of major factors of global economy and has contributed 7.6 trillion US dollars in 2016.
Travel and tourism industry is divided into five different parts which includes Lodging
operations, food and beverages, transportation services, retails and activities. It is also important
for the country or region as it generates income from the tourists visiting(Becker., 2016).
1) Inter-relationship between different elements of Travel and tourism
There are various elements in travel and tourism industry like customer service,
accommodations, transportation services food and beverages etc. and there is a inter-relationship
between these elements not a single component of this industry can operate without other
elements like there is interrelationship between tourists operators and travel agents provide
customers to the hotels and resorts, for providing food and beverages to the customers a hotels
have to deal with the retailers, a relationship between tourism service and transportation service
as there is increase in tourism service it will increase the transportation service and vice versa,
relationship between hotels provide packages to tour operators and tour operators gives to travel
agencies and they bring customers to hotel(Ormond and Sulianti., 2017). If there is a weakness in
quality of food and beverages it will effect the tourist experience, if a tourist faces a
transportation problem in reaching his/her destinations it will effect on the tourist experience. If
there is a weakness in customers service it will dissatisfy a tourist and will have bad experience.
2) key roles of different elements
Tourist operator: Its role is to set a link between hotels and travel agents in providing
the customers to both
Customer Service: Its role is to provide service to the customers by satisfying the needs
of the tourists.
Accommodations: it is the place were customers gets food and shelter and there are
different types of accommodations(Duncan and Cohen., 2016).
Accessibility: There should be proper accessibility available to tourists, a continuous
transportation facilities should be provide to customers, that too comfortably and with security.