Developing Operational Management Skills for Healthcare Practice

Unit 10 - Developing
Operational
Management Skills for
Healthcare Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
P1) Roles of Responsibilities of Operational Managers in NHS................................................1
P2) Prioritisation of Different Personal Skills Used in Leadership Through Different
Operational Tasks in Healthcare Practise...................................................................................2
P3) Describe Different Theories of Leadership in Terms of Application to Work Roles in
Healthcare Practise......................................................................................................................3
P4) Explaining How Theories can Support Aligning Style of Management to Different
Context in Health Care Practise..................................................................................................4
P5) Use of Theoretical Models of Leadership For Developing and Managing Team in
Healthcare Practise......................................................................................................................5
P6) Different Strategies Used to Resolve Conflicts....................................................................5
P7) Produce a plan to implement change in an area of provision in healthcare practise ...........6
P8) Potential Impact of Plan on Service Provisions and Outcomes for Individuals in Health
and Social Care Practise..............................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Operations Management refers to that process of management which is concerned with
the administration of different tasks which are performed in the working of an organisation. With
the help of this department of an organisation, the different tasks performed within the
organisation are conducted in an smooth and efficient way (Bratton and Gold, 2017). The
company chosen for the completion of this assignment is NHS (National Health Services)
England which was founded in the year 1948. The following company provides their customers
with different services related to their health improvement so as to make them to live a healthy
and prosperous life. This assignment will start with making its focus on different roles and
responsibilities of operational manager in healthcare practise along with the reasons of
prioritising in leadership through different operational tasks in health care practise. In addition to
this, different theories of leadership in terms of their work roles in healthcare along with
explanation about how theories can support management to different context in healthcare
practise. Further, the focus will be made on use of theoretical models of leadership to contribute
towards the development and management of a team in healthcare practise. Moreover, it will
make its focus on different strategies used to resolve conflict arising between individuals in
different contexts in healthcare practise. Lastly, the assignment will provide with the plan to
implement in the area of change in healthcare practise along with the potential impact of plan on
service provisions and outcomes for individuals in healthcare practise.
MAIN BODY
P1) Roles of Responsibilities of Operational Managers in NHS
The operational manager of the healthcare services industry deals with all functions of
emergency clinics. It is significant for health care industry to give effective services to
individuals to improving the picture of human services industry. The troughs of activity are
liable for controlling and organizing smooth running of all exercises of business. The managers
need to perform task in a successful way with the goal that all exercises are proficiently done by
the organization (Durkin and Gunn, 2016). At the point when all functions and exercises are
done in right way then medicinal services experts will have the option to accomplish wanted
objectives and targets in given time span. The various jobs and obligations of an operational
supervisor are recorded as under:
1