Impact of Cultural Diversity Practices on Employees' Productivity and Performance at Workplace in the Retail Sector in UK: A Study on Marks & Spencer (M&S)

This study evaluates the impact of cultural diversity practices on the productivity and performance of employees in the retail sector in the UK, specifically focusing on Marks & Spencer (M&S). It explores the benefits and challenges of managing cultural diversity and provides recommendations for effective implementation. The research aims to understand the concept of cultural diversity management, identify the ways in which it impacts productivity and performance, and recommend strategies to overcome challenges and enhance employee performance. The study uses primary and secondary sources to analyze data and draw conclusions.