Table of Contents INTRODUCTION...........................................................................................................................3 Overview of research & Background of research..................................................................3 Research Aim.........................................................................................................................3 Research Objectives...............................................................................................................3 Research Questions................................................................................................................3 Rationale of research..............................................................................................................4 LITERATURE REVIEW................................................................................................................4 The influence of discrimination at workplace over employees..............................................4 Impact of employees' mental health on the execution of operations by Deichman...............4 Discrimination at workplace affect mental health of workers................................................5 METHODOLOGY AND DATA COLLECTION...........................................................................6 DATA ANALYSIS AND INTERPRETATION.............................................................................8 Frequency Table.....................................................................................................................8 Interpretation of Qualitative questions.................................................................................13 RESEARCH OUTCOMES............................................................................................................14 Covered in PPT.....................................................................................................................14 CONCLUSION AND RECOMMENDATIONS..........................................................................14 Conclusion............................................................................................................................14 Recommendations................................................................................................................15 REFLECTION & RECOMMENDATION OF ALTERNATIVE RESEARCH METHODOLOGY ........................................................................................................................................................16 Reflection.............................................................................................................................16 Alternative research methodology........................................................................................16 REFERENCES..............................................................................................................................17
INTRODUCTION Overview of research& Background of research Workplace discrimination is simply termed as the activity when employees are simply treated unfavourably at workplace due to sexuality, religion, maternity, race, gender, age, skin colour, nationality, physical disability and others. Workplace discrimination is commonly determined as one of common issue that places influence over the mental health of the employees’ as they feels stressed out when being discriminated within the company (Neumark, 2018). This simply develops range of others issues for the company as mentally unfit or stressed employee is simply not able to perform their work with full intensity. This directly places impact over the productivity of performing the same work. This too influences growth of the company as its employees are not contributing in accomplishing organisational goals and objectives in quicker manner. The present report is based on Deichmann, a German based large scale shoe retail chain company. The respective company was incorporated in the year 1913 by Heinrich Deichmann. The respective company also its presence at France and Russia but through online retail only. The overall operational activity of Deichmann is being operated by around 39564 employees who equally contribute in executing organisational work in rightful manner. Workplace discrimination has acknowledged as the emerging issue within the company, therefore its top management team has collaboratively taken initiative to conduct detailed investigation on this topic so that they can determine proposed way to overcome this. In this regard, respected manager of the company has developed suitable research aim, research objectives and questions towards the same. All of them are specified below:- Research Aim The research aim of this project is “To determine the impact of workplace discrimination related to mental health problems over employee’s productivities.”A study on Deichmann. Research Objectives To determine impact of workplace discrimination within an organisation Toidentify the influence of employees' mental health over functioning of Deichmann To ascertain different ways through whichworkplace discrimination influences mental health of employees Research Questions What is the stigma relating to mental health issues at work? How discrimination at the workplace does affects mental health ofemployees?
What are some of the most effective actions that organisations can take to promote mental health in the workplace whichmay also benefit overall productivity? Rationale of research The main reason for conducting this investigation in acknowledge several ways through which businessorganisationscaneasilyeliminateworkplacediscriminationandsaferworking environment to employeeswhere they can work freely (Fadlon, 2015). Another reason for conducting this research is to develop personal skills of the investigator that would simply help them out in conducting more effective research in the near future. By conducting this research, investigatorhasdevelopedcommunication,teamworking,presentation,analytical,conflict management and other skills that simply supports them conducting more effective research in the near future whenever they will get opportunity to perform the same. LITERATURE REVIEW The influence of discrimination at workplace over employees As per the views and opinions of Etheridge, N., (2015), it has been acknowledged that discriminationatworkplaceaffectstheemployeesinanegativemanner.Thishappensas discrimination tends to lead to the development of a poor working culture whereby the employees pertaining to the organisation lose theirfocus. Also, the immediate outcome of this is seen in terms of counterproductive work place behavioural conduct like non completion of tasks in a timely manner, leaving from work premises early, arriving late at work station premise. Further, it is recognised that when an individual undergoes situation like workplace discrimination, this tends to have a severe impact over their mental state. The deterioration of mental state of personnel pertaining to the company results in decline in their productivity levels in the long run as their overall motivation to stay devoted to the organisation gets vanished. With a workforce having low motivational as well as productivity levels, an organisation tends to lack behind the rival firms operating within the confines of same corporate sector. In such an instance, the basic morale of an employee to work towards the accomplishment of their individual goal as well as objective goes down, severely affecting the output given by them at the work place. Impact of employees' mental health on the execution of operations by Deichman As per the ideology ofWeichselbaumer, D., (2016), the psyche of an individual working within the confines of an organisation is affected by the behaviour they receive from their superiors as well as colleagues. In this relation, it has been analysed that in an instance whereby the employees receive negative treatment on the part of superiors or peers, this tends to affect their mental state as well as mental health. With respect to this, it can be said that the adverse mental state or mental health of employees has negative consequences for the organisation. Such negative
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outcomes can be observed in terms of frustration or stress within the employees, lack of trust within employees towards the company, late execution of operations, non completion of tasks, and decline in overall productivity level of the company, and many more. With such kind of practices prevailing within the organisation, the pace of its growth and development tends to slow down. For instance: If the mental health of employees within Deichmann is not up to the mark, then this would lead to decline in the market positioning of the company along with worsening financial performance. Thus, it becomes important for corporations to undertake measures through which they can maintain effective mental health of personnel. Discrimination at workplace affect mental health of workers In accordance with the views presented byDrydakis, N., (2015), it has been analysed that mental health of individuals functioning within an organisation is quite crucial. In this relation, it is further determined that workplace discrimination is one issues that tends to have severe outcomes in terms of mental health of the workers. This consequently holds negative impact for the company as in the long term it implies reduction in revenues as well as profits of the corporation. This happens because employees are not able to work as per their full potential when their mental health is not alright. This enhances their absenteeism at work place and leads to reduction in their productivity levels. Further, this is also acknowledged to be the cause behind emergence of work related stress among the employees. This increases the probability of errors made by them at work. In simple terms, it can be deduced that the discrimination tends to instil a sense of de-motivation within the employees and devoid them of the morale to work as per the expectations as well as requirements of the company. The Health Stigma and Discrimination Framework
This framework tends to articulate the stigmatization process as it unleashes across the socio ecological spectrum that could be segmented into a chain of domains like:- Aspects driving health related stigma Stigma ‘marking’ (stigma applied to an individual or group as per a certain health situation or other kinds of perceived differences such as race, origin, gender, etc.) Stigma manifestation via experience as well as practices Outcome for population that is impacted, entities along with institutions. This framework also tends to discuss the manner in which stigma associated with gender, class, sexual orientation, occupation interplays with health related stigmas. METHODOLOGY AND DATA COLLECTION Research philosophy:Research philosophy is mainly seen as the nature or belief that has been carried out by investigator while conducting research. This is classified into two sections that are interpretivism and positivism. For conducting present research investigator has made use of positivism research philosophy as it allow investigator in believing that whatever data has been them is true. This simply helps them out in obtaining valid research outcome. Research approach:This is considered as the way that provides guidance to the investigator in executing research in the systematic manner. Inductive and deductive are two main types of research approach (Zimmer and Sullivan, 2017). For performing present research investigator has
made use of deductive type of research approach as it supports in attaining accurate research outcome. Types of investigation: Qualitative and quantitative are two main methods through which investigator deeply analysis overall gathered information for obtaining research outcome towards the same.Qualitative methodallows investigator in obtaining research outcome by including perceptionofdifferentauthor.Whereas,quantitativemethodstatesthatoverallgathered information in analysed with the usage of statics data which contributes in acquiring outcome with authenticity (Combs and Milosevic, 2016). For conducting this research in appropriate manner, researcher mainly makes use of quantitative method as it simply helps them out in evaluating overall gathered information in systematic and quicker manner. Primary method of Data collection:In primary method of data collection, researcher personally interacts with the respondents in order to obtain research outcome in appropriate manner. This simply includes raw and fresh information that allows investigator in drawing valid outcome on the same. Some of the common sources of primary methods are questionnaire, interview, observation, survey, focus group, field study and etc. Secondary method of data collection: On the other hand, secondary method of data collection simply means that it information is gathered from already conducted research. This is less time consuming method as it allows researcher in acquiring information in quicker manner (Kim, 2015). Some of the common sources of secondary methods are books, journal, online articles, e books, newspapers and other form of published data. For conducting present investigation in appropriate manner, investigator clearly makes use of both primary and secondary form of data collection. In primary method questionnaire has been selected by the researcher whereas in secondary method books, journal, online article and other forms of published data. Both of them collaboratively contribute in drawing valid outcome on the research problem in appropriate manner. Sampling:Sampling is seen as the method through which researcher selects size from the overall sample population. For selecting sample size in this research investigator makes use of random sampling method under probabilistic sampling method (Mihăilă, 2016). Here, total 50 respondents has been selected by the researcher who had shared true information that has further contributed in drawing valid outcome in appropriate manner. Access:The overall information obtained from the respondents would only be accessed by the researcher as well as authorised people only as it contains confidential information.In order to maintain confidentiality, investigator makes use of passes or security checks so that none other than theauthorisedpersoncouldaccesstheprivateandconfidentialinformationgivenbythe respondents.
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Cost:Cost is acknowledged as one of essential part of every research as it supports researcher in executing all research activities in rightful manner. With reference to present investigation, investigator has developed an effective budget towards the same so that all the required resources such asinternet connection, stationery, access to secondary material, manpower, equipments and others could managed effectively. The estimated budget for the current study is£ 200. Ethical issues:Every investigator has to follow ethical norms related to the research so that they can simply keep them away from any sort of legal issues that might occur in the near future. With reference to the present research investigator follows all ethical norm. They simply take permission from each and every respondent before making use of their provided data (Anjum and et. al., 2018). Also, the gathered information is only used for the research purpose of only. In addition to this, consent has been taken from all respondents before taking information from them related to the research topic. DATA ANALYSIS AND INTERPRETATION Questionnaire Q 1) Are you aware with the term workplace discrimination? a) Yes b) No Q 2) In what manner, workplace discrimination places impact over employees’ performance? a) Positive manner b) Negative manner Q 3) According to you view point how workplace discrimination affects mental health of workers? a) Enhances stress of employees b) Increases absenteeism at workplace c) Increases human errors and reduces employees productivity Q 4) What are the different ways through which Diechmann reduce workplace discrimination that impacts mental health of employees’? a) Enhancing awareness among employees b) Providing equal opportunities to employees c) By providing inclusion and diversity training at workplace d)Introduction of anti discriminatory policy Q 5) Do you think, mental health of the employees places impact over success of Diechmann? a) Agree
b) Disagree Qualitative questions Q 1) According to you does workplace discrimination increases employees’ turnover? Q 2) Do you think, Providing equal opportunities to employees helps Diechmann in improving their relation with the employees? Frequency Table Quantitative questionnaire Q 1) Are you aware with the term workplace discrimination?Frequency a) Yes45 b) No5 Q 2) In what manner, workplace discrimination places impact over employees’ performance? Frequency a) Positive manner8 b) Negative manner42 Q3)Accordingtoyouviewpointhowworkplace discrimination affects mental health of workers? Frequency a) Enhances stress of employees20 b) Increases absenteeism at workplace12 c) Increases human errors and reduces employees productivity18 Q 4) What are the different ways through which Diechmann reduce workplace discrimination that impacts mental health of employees’? Frequency a) Enhancing awareness among employees10 b) Providing equal opportunities to employees15 c) By providing inclusion and diversity training at workplace15 d) Introduction of anti discriminatory policy10 Q 5) Do you think, mental health of the employees’ places impact over success of Diechmann? Frequency a) Agree46 b) Disagree4
Theme 1:Aware with the term workplace discrimination Q 1) Are you aware with the term workplace discrimination?Frequency a) Yes45 b) No5 45 5 a) Yes b) No Interpretation: As per the pictorial presentation, it can be interpreted that 45 out of 50 respondents possess knowledge of the term workplace discrimination. On the contrary, 5 out of 50 respondents are not aware of this concept. Thus, the overall analysis of this theme states that maximum respondents have knowledge about workplace discrimination. The same has been portrayed by DeSouza, Wesselmann and Ispas, (2017) whereby the author says that workplace discrimination can be referred to as a workplace illegal activity which is engaged in, by some businesses and tends to hold negative consequences for it in the long run. Theme 2:workplace discrimination places impact over employees’ performance Q 2) In what manner, workplace discrimination places impact over employees’ performance? Frequency a) Positive manner8 b) Negative manner42
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a) Positive manner b) Negative manner 0 5 10 15 20 25 30 35 40 45 8 42 Series1 Interpretation: On the basis of interpretation of above graph, it can be seen that 42 out of 50 respondents are of the view that workplace discrimination negatively impacts over employees’ performance. Further, 8 respondents think that workplace discrimination positively affects the performance of employees. The overall analysis indicates that workplace discrimination affect the performance of employees in a negative manner. The same has been said bySauermann, J., (2016) who has determined that discrimination affects the mental state as well as health of employees. This consequently leads to reduction in their productivity levels in the long run, instilling within them, work related stress. Theme 3:Workplace discrimination affects mental health of workers Q3)Accordingtoyouviewpointhowworkplace discrimination affects mental health of workers? Frequency a) Enhances stress of employees20 b) Increases absenteeism at workplace12 c) Increases human errors and reduces employees productivity18
0 6 12 18 20 1218 Series1 Interpretation: The interpretation of above graph implies that 20 out of 50 respondents think that workplace discrimination enhances stress among the employees, 12 consider that it inflates absenteeism at work while the remaining are of the view that it gives rise to human errors and reduces employee productivity. The overall analysis exhibits that the major consequence of workplace discrimination is seen in terms of stress within the employees. This has been countered byGriffin, Bayl-Smith and Hesketh, (2016) who is of the view that the primary impact of workplace discrimination over the mental health of workers is in terms of resultant frustration and anguish that gets instilled within them. Theme 4: Different ways through which Diechmann reduce workplace discrimination that impacts mental health of employees’ Q 4) What are the different ways through which Diechmann reduce workplace discrimination that impacts mental health of employees’? Frequency a) Enhancing awareness among employees10 b) Providing equal opportunities to employees15 c) By providing inclusion and diversity training at workplace15 d) Introduction of anti discriminatory policy10
0 4 8 12 16 10 1515 10 Series1 Interpretation: As per the graph displayed above, it can be interpreted that 10 out of 50 respondents think that Diechmann can reduce workplace discrimination by creating awareness, 14 people are in support of provision of equal opportunities to employees, 16 individuals favour the provisionofinclusionanddiversitytrainingandotherssupporttheintroductionofanti discriminatory policy. Thus, the overall analysis depicts that the company can deal with workplace discrimination by providing inclusion and diversity training. This has also been supported byJones, Arena, Nittrouer, Alonso and Lindsey, (2017) in literature who presents that such training assists in creation of inclusive working atmosphere whereby no employee is discriminated against on any base. Theme 5:Mental health of the employees’ places impact over success of Diechmann Q 5) Do you think, mental health of the employees’ places impact over success of Diechmann? Frequency a) Agree46 b) Disagree4
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a) Agreeb) Disagree 0 5 10 15 20 25 30 35 40 45 50 46 4 Series1 Interpretation:In accordance with the line chart representation above, it can be interpreted that 46 out of 50 respondents are of the view that mental health of employees places impact over the success of Diechmann while the other 4 respondents counter this opinion. The overall analysis of the results implies that mental health affects the success of the company. This can be said on the basis of the ideology put forth byRoberts, (2015)whereby the author states that the mental health affectstheindividualproductivitylevels,consequentlyimpactingovertheorganisational productivity. Further, the productivity of a corporation determines the success of an organisation at market place in terms of accomplishment of goals and objectives. Interpretation of Qualitative questions Theme 1:Workplace discrimination increases employees’ turnover Q 1) According to you does workplace discrimination increases employees’ turnover? Ans: The main negative influence of workplace discrimination is seen in terms of increasing absenteeismamong employeesasemployeesdoesnot wantsto stay in the companyhave discrimination. Here, maximum number of respondents agreed to this that workplace discrimination increases employees’ turnover whereas, others have denied to the same as according to them it is common and can be seen everywhere thus employees are familiar to it. Theme 2:Providing equal opportunities to employees helps Diechmann in improving their relation with the employees Q 2) Do you think, Providing equal opportunities to employees helps Diechmann in improving their relation with the employees? Ans: Equal opportunitiesprovided to employeesare seen as best method which influences employees develops positive relations with the company and stay longer within it. In this maximum
numberofrespondentshavespecifiedthatbyprovidingequalopportunitiestoemployees Diechmann can easily improve their relations with the employees. RESEARCH OUTCOMES Covered in PPT On the basis of the above specified in literature review section and data analysis section it has been determined that findings developed from the analysis directly meets with the literature presented in the above section. It has also been analysed that workplace discrimination is directly placing influence over health condition of employees. In addition to this, it has also been seen analysed that Increases human errors and reduces employees productivity, Increases absenteeism at workplace and Enhances stress of employees are seen as the main issues which have been seen the company’s where workplace discrimination have been identified. These findings have directly satisfied aim and objectives of the present investigation. Stakeholders:After conducting research in appropriate manner, investigator further convey the developed findings to its stakeholders as they are highly related to the company and holds major interest in the outcome of the research. Close stakeholder for Diechmann are customers, manager, employees and government. These stakeholders have simply contributed in the investigation by effectively filling questionnaire. Sources of communicating outcomes:In order to communicate desired findings among stakeholders, researcher makes use of meetings, online report, and presentation, written documents etc. so that desired information could be conveyed to stakeholder in detailed manner and also contribute in maintaining their interest in rightful manner. Convincing arguments:The current study conducted on the topic “To determine the impact of workplace discrimination related to mental health problems over employee’s productivities.” By conducting this investigation it is easier for Diechmann and its stakeholders to easily find out best ways through which workplace discrimination can be eliminated and its influence over their mental health and productivity could also be managed. CONCLUSION AND RECOMMENDATIONS Conclusion From the overall discussion made in the whole research project, it is concluded that there are workplace discrimination is seen as the most important and emerging issue that is directly placing influence of businesses. It has been later determined that workplace discrimination is not affecting businesses at the same time it is placing influence over the mental health of employees that is
ultimately placing influence over their performance. The major issues and problems which are seen due to workplace discrimination among employees are increase in absenteeism, reduction in employees’ productivity, delay in achievement of organisational goals and objectives, increase in employees’ turnover and many others. The study has also revealed that business associations are required to take several initiatives towards the workplace discrimination so that they can easily overcome it and create better working environment for the employees where they can work freely without having any sort of issues. Some of the acknowledged ways through which workplace discriminationcanbereducedareenhancingawarenessamongemployees,providingequal opportunitiesto employees,by providing inclusionanddiversitytrainingat workplaceand introduction of anti discriminatory policy. Recommendations Onthebasisofoverallinformationexpressedintheinvestigation,researcherhas acknowledged thatDiechmann is required to take several initiatives in order to reduce workplace discrimination associated issues at workplace as it is directly placing influence over performance of the employees that simply affects their capabilities of achieving organizational goals and objectives. As per the developed information on the same, investigator has provided few recommendations to the business manager of Diechmann which will help them out in accomplishing eliminating workplace discrimination. These recommendations are specified as below:At first, it is recommended to business manager ofDiechmann to conduct some inclusive anddiversityprogramsatworkplacesothatemployeescaneasilydeveloptheir understanding towards the workplace discrimination and can easily report it to the respective superior whenever they faces the similar sort of situation at workplace.At next, it is advised to business manager to introduceanti discriminatory policy within the company so that they can eliminate workplace discrimination completely from the company as it develop specific in front of employees and other managerial staff at workplace (Mihăilă, 2016).At last, it is suggested to management team ofDiechmann to provide equal opportunities to employees within the company so that they feel independent and equal. Also, it enhances satisfaction level of employees as they know all of them are equal for the company thus if they perform well then they will surely get reward and appreciation for the same. By incorporating all of these recommendations withinDiechmann, the respective entity can easily eliminate issues related to discrimination and enhance satisfaction level of employees as they can work freely within the firm.
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REFLECTION & RECOMMENDATION OF ALTERNATIVE RESEARCH METHODOLOGY Reflection The overall conducted investigation has provided me opportunity to develop understanding on several methods that contributes in conducting an effective research with better outcomes. From my own experience it can be said that usage of primary method of data collection has supported me a lot in gathering required information in best possible form. Also, the respective method was useful in attaining authenticate information with accuracy that contributes in obtaining valid conclusion towards the research problem. Along with this, usage of secondary method has contributed a lot in completing overall investigation within limited period of time. This method has also enhanced effectiveness of the research as it includes views and perception given by several authors on the same.Apart from this, I have used numerous other methods belonging to methodological section such as research approach, tools used for data analysis, research design, and many others. All of these methods have their own effectiveness as usage of deductive approach have supported in obtaining outcome with accuracy. Whereas, adoption of quantitative method has contributed a lot in the accomplishment of project outcome within the available period of time. On the other hand, the main pitfall related to the same methods was that it required highly skilled and focused staff who could work as per the requirement of the project. With reference to the present study, some of the research team members were not skilled and expertise as per the requirement. RECOMMENDATION OF ALTERNATIVE RESEARCH METHODOLOGY From the overall experience associated with this investigation, it has been analysed that I have learnt lots of things from the experience related to the research project. I have personally realised that usage of questionnaire was the right choice made by me as the investigator but still I feel that this method has its own weakness as it was highly time consuming and also contains close ended questions which restricts respondents to show up their actual knowledge towards the same. In the near future if I would get opportunity to conduct similar kind of study with more time then I would definitely go for interview method. The main reason behind choosing interview method or questionnaire is that interview includes open ended questions which provide complete liberty to researcher to express their views and perception towards the questions.
REFERENCES Books and Journals Anjum, A., Ming, X., Siddiqi, A.F. and Rasool, S.F., 2018. An empirical study analyzing job productivityintoxicworkplaceenvironments.Internationaljournalofenvironmental research and public health,15(5), p.1035. Combs, G.M. and Milosevic, I., 2016. Workplace discrimination and the wellbeing of minority women: Overview, prospects, and implications. InHandbook on well-being of working women(pp. 17-31). Springer, Dordrecht. DeSouza, E.R., Wesselmann, E.D. and Ispas, D., 2017. Workplace Discrimination against Sexual Minorities: Subtle and not‐so‐subtle.Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration,34(2), pp.121-132. Drydakis, N., 2015. Sexual orientation discrimination in the United Kingdom’s labour market: A field experiment.Human Relations,68(11), pp.1769-1796. Fadlon, Y.D., 2015. Statistical discrimination and the implication of employer-employee racial matches.Journal of Labor Research,36(2), pp.232-248. Griffin, B., Bayl-Smith, P. and Hesketh, B., 2016. The longitudinal effects of perceived age discrimination on the job satisfaction and work withdrawal of older employees.Work, Aging and Retirement,2(4), pp.415-427. Jones,K.P.,Arena,D.F.,Nittrouer,C.L.,Alonso,N.M.andLindsey,A.P.,2017.Subtle discriminationintheworkplace:Aviciouscycle.IndustrialandOrganizational Psychology,10(1), pp.51-76. Kim, S., 2015. The effect of gender discrimination in organization.International Review of Public Administration,20(1), pp.51-69. Mihăilă, R., 2016. Female labor force participation and gender wage discrimination.Journal of Research in Gender Studies,6(1), pp.262-268. Neumark, D., 2018. Experimental research on labor market discrimination.Journal of Economic Literature,56(3), pp.799-866. Roberts, J.L., 2015. Rethinking employment discrimination harms.Ind. LJ,91, p.393. Sauermann, J., 2016. Performance measures and worker productivity.IZA World of Labor. Weichselbaumer, D., 2016. Discrimination against female migrants wearing headscarves. Zimmer, M.J. and Sullivan, C.A., 2017.Cases and materials on employment discrimination. Wolters Kluwer Law & Business. Online Effectsofdiscriminationintheworkplace.2015.[Online].AvailableThrough: <https://www.army.mil/article/142799/effects_of_discrimination_in_the_workplace>.
Unit Number andTitleUnit 11 – Research Project ProjectTitleTo determine the impact of workplace discrimination related to mental health problems over employee’s productivities.
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Research Proposal Form Proposed Title:To determine the impact of workplace discrimination relatedto mental health problems over employee’s productivities. A study on Deichmann. Section One: Title, objective, responsibilities 20
Titleorworkingtitleoftheresearchproject(intheformofaquestion, objective or hypothesis) To determine the impact of workplace discrimination relatedto mental health problems over employee’s productivities. A study on Deichmann. Research objectives (e.g what is the question you want to answer? What do you want to learn how to do? What do you want to find out?): Research Objectives: To determine impact of workplace discrimination within an organisation Toidentify the influence of employees' mental health over functioning of Deichmann To ascertain different ways through whichworkplace discrimination influences mental health of employees Research question: What is the stigma relating to mental health issues at work? How does discrimination at the workplace affects mental health ofemployees? What are some of the most effective actions that organisations can take to promote mental health in the workplace whichmay also benefit overall productivity? Section Two: Reasons for choosing this research project Reasonsforchoosingtheproject(e.glinkstoothersubjectsyouare studying,personalinterest,futureplans,knowledge/skillsyouwantto improve, why the topic is important): As a employee of the chosen company DeichmannUk, I decided to select this research project theme to conduct in the workplace, after observing some factors happening 21
among my colleagues, that are involved directly with the chosen title. For this reason, the purpose of the research is to have a more comprehensive knowledge and to better understandthephenomenonthatisaffectingalltypeofbusinessesandtheir employees. Themainpurposebehindconductingthisstudyistodevelopanunderstanding regardingtheinfluencethatworkplacediscriminationbringsovertheemployees. Additionally, this investigation will also help in determining several factors that leads to workplace discrimination and manner in which it influences the employees' mental health. By gaining this understanding it become easier for several other organisation to avoid such practices and improve the productivity of their employees by providing more mental health satisfaction. Additionally,the selected research can be alsoused for academicalmotive which support in providing an insight to the students regarding the importance of workplace equality and practices for promoting a non-discrimination environment,withapositiveimpactonthementalhealthandproductivityof employee’s. Section Three: Literature sources searched Use of key literature sources to support your research question, objective or hypothesis: The influence of discrimination at workplace over employees According to the view point of Tia Benjamin, 2018, discrimination is a type of prejudicial treatmentthatemployeesmayfaceatworkplacerelatedwithpromotion,salary, duties,training,recruitment,benefitsetc.onthebasisofgender,age,religion, disability,raceetc.Thesekindofdiscriminationhaveanhugeinfluenceoverthe employees mentally as while facing discriminatory behaviour they get into depression, feel anxious, loss of self control etc. these in turn further affect the productivity as well as performance of an employees. On the other side, from the view point of Pham-Thi, T.T. and et. al., 2019, discrimination atworkplaceisthemajorcausebehindanorganisationlackbehindwithinthe competition at marketplace. This is so because discrimination directly influence the growth and development of the employees, therefore several laws and regulations are also being developed by the government for minimizing such issues. 22
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Impactofemployees'mentalhealthontheexecutionofoperationsby Deichman As per the view point of Stacy Thomson, 2016, the psychological well-being of an employeeindirectlylinkedwithitsproductivityaswellasfunctioningofan organisation. Therefore, it remains very crucial for an organisation to recognise a link between workplace productivity as well as mental health issues. This in turn directly influence the staff turnover, reputation and presentism or absenteeism of employees within an organisation. As per the view point of Graham, K.M. and et. al., 2019, an organisation success is totally depending over the employees as they are the one who put all the efforts towardfulfillingtheneedandwantofcustomers.Therefore,employeesplaysa significant role within improving the functioning of an organisation by enhancing the quality of work which in turn leads to customers satisfaction. But due to poor mental healthitleadstoincreaseindissatisfaction,stressanddisappointmentrelated environment at workplace which directly influence the functioning of employees and then functioning of business as well. Discrimination at workplace affect mental health of workers As per the view point of T. Rajgopal, 2010, mental health of employees are very crucial for a healthy working culture within an organisation. It is so because the mental health problem brings up negative influence over employers as well as business as it leads to reduction on productivity or profit, increase absenteeism and also increase in costs to deal with issues. AccordingtotheinformationpresentedbyTriana,M.D.C.andet.al.,2019, discrimination at workplace results into creating more work-related stress among the employees that is consider as a major reason behind reduction in the productivity and human error. This in turn directly influence the functioning of Deichmann as due to inappropriate mental health the productivity get reduced which in turn directly affect 23
organisational functioning among competitors and its marketplace. Within the study performed by ElaineBrohan, Graham Thornicroft, 2010, it has been found that the people with mental health problem, are reported for being turned down of the job due to their mental health problem. In addition to this such situation also stop them to perform work effectively as they face discrimination at workplace. References Triana,M.D.C.andet.al.,2019.Perceivedworkplacegenderdiscriminationand employeeconsequences:ameta-analysisandcomplementarystudiesconsidering country context.Journal of management,45(6), pp.2419-2447. Graham,K.M.andet.al.,2019.Patternsofworkplacediscriminationacrossbroad categories of disability.Rehabilitation psychology,64(2), p.194. Pham-Thi,T.T.andet.al.,2019.TheRelationshipBetweenGenderDiscrimination Versus Job Satisfaction and Mental Health of Vietnamese Workers. Tia Benjamin., 2020. The Ways Discrimination Negatively Affects Businesses [Online] Availablethrough:<https://smallbusiness.chron.com/ways-discrimination-negatively- affects-businesses-36925.html> Brohan. E., Thornicroft. G., 2010.Stigma and discrimination of mental health problems: workplaceimplications.[Online]Availablethrough: <https://academic.oup.com/occmed/article/60/6/414/1390841> T.Rajgopal,2010.Mentalwell-beingattheworkplace.[Online]Availablethrough: <https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3062016/> Thomsan. s., 2016.Mental ill health in the workplace and the impact on business productivity[Online]Availablethrough:<https://www.businesshealthy.org/mental-ill- health-workplace-impact-business-productivity/> 24
Section Four: Activities and timescales Activities to be carried out during the research project (e.gresearch,developmentandanalysisofideas, writing,datacollection,numericalanalysis,tutor meetings,productionoffinaloutcome,evaluation, writing the report): Identify 11.25.2019 / 5.12.2019 Creation of Title, Aims and Objectives 12.6.2019 / 12.24.2019 Literature Review 12.25.2019 / 1.19.2020 Supervisor feedback1.21.2020 Understanding basic methodology 1.22.2020 / 2.20.2020 Proposal submission2.21.2020 Questionnaire and interview preparation 2.28.2020 / 3.11.2020 Data Collecting 3.12.2020 / 3.19.2020 Data Analysis 3.20.2020 / 3.28.2020 Interpret Data 3.29.2020 / 4.03.2020 Supervisor Feedback 4.4.2020 / 4.4.2020 Literature review 4.5.2020 / 4.19.2020 Proof reading 4.20.2020 / 5.06.2020 Howlongthiswill take: 11.25.2020 10 Days 18 Days 24 Days 1 Days 28 Days 21.02.2020 13 Days 7 Days 8 Days 6 Days 1 Days 15 Days 17 Days 7.05.2020 25
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Final project submission5.07.2002 Milestone one:_________________ Target date (set by tutor): ____________________ Milestone two: _______________________ Target date (set by tutor): ______________________ Gantt Chart It isagraphicaltoolwhichsupportin divertingthe effortsofinvestigatorin right directionbypresentingasetofresearchactivitiestobeperformedinsequential manner along with the time taken by them so that investigation can be performed in moresequentialmanneronhowtheresearchprojectisgoingonthetimeline established. Excel Gantt Chart Template Research Project DURATION (days) START DATEEND DATEDESCRIPTION 11/25/1912/5/19Identify10 12/6/1912/24/19CreationofTitle,Aimand Objectives18 12/25/191/19/20Literature Review24 1/21/201/21/20Supervisor Feedback1 1/22/202/20/20Understandingbasic Methodology28 2/21/202/21/20Proposal submission1 26
2/28/203/11/20Questionnaireandinterview preparation13 3/12/203/19/20Data Collecting7 3/20/203/28/20Data Analysis8 3/29/204/03/20Interpret Data6 4/4/204/4/20Supervisor Feedback1 4/5/204/19/20Literature Review15 4/20/205/6/20Proof Reading17 5/7/20205/7/2020Final Project Submission1 Section Five: Research approach and methodologies What type of research approach and methodologies are you likely to use and why? What your areas of research will cover: Research methodologyrefers to the framework that consist of information regarding the tools and techniques that will be applied by the person who is doing the research, in order to perform investigation effectively. The methodology that will be used in this research project as well as why are all described and explained in the next page. Under this section, a framework will be used to select right tools and techniques given by Saunder et al 2007, research onion framework which help in presenting each section systematically. The framework consist of six layer which is mentioned below: Primary method– it can exist individual places of origin , of primary ways that the researcher can conduct his collection of information. Primary data collection can be noted through the method of dealing and collecting directly first hand information, making the person who is doing that, the owner of the data. Numerous distinct data processed can involve actions like surveys, experiment, questionnaire, interviews, observation and other specific activities depending on the need of the collection of data. For best results is vital for the person who is collecting the information to have complex knowledge regarding 27
this action, also it can evolve it to a expensive and time consuming procedure. The action of primary data collection is beneficial to get together unique information that is new and hasn’t been used before by anybody, although it can be expensive its necessary to get the best result of knowledge for our research. Applying this technique, the person conducting the research will be able to acquire unique and customized data. By doing this will help the company to have appropriate information to analyse and evaluate the obtain data both constructive and systematic. As the person who is gathering the data will have in his hand the full control of information that is been gathered. Secondary method–with this we will involve all data and information that will be collected in primary research method. This method of collection will include newspapers, online information, books, etc; it can be any data that might have been used at any point in time or by any other researcher in his research. The person who is conducting the research is able to collect information trough various ways like official government documents or official business paper to be able to structure important information for the business well being. Although through this method of secondary data may not always provide genuine and appropriate information about the chosen topic, that’s why we can decide that is not reliable for the information that we want to collect and will not provide suitable frame for the research. On the other side , the advantage is that is easy to collect the information, quick and with zero cost. Quantitative research method-this method will allow the person conducting the research to analyse, evaluate, aiding the this method to show easily the structure for numbers or statistics. We have several way of registrate and collect this data , like questionnaire, interviews, content analysis, surveys, etc. The collected data , the specific methods specified above will only be structured and analysed by quantitative research method, and converted easily into numerical or statistic data according to purpose. Qualitativeresearchmethod-thismethodcanbeoutlinebyinterpretingthecollecteddataand information ,structured to have a better decision ability for the research project, as in this method is not able to 28
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be shown in numbers or words. Is a very useful method to structure to the smallest detail the required information about the topic, facilitating a better perceived ideas, thoughts and experiences, offering a good understanding of the research itself and howinformationcan be constructed in the form of a interview, focus group, questionnaire, etc. Using this way we are able to emphasis the actions, opinion, frame of mind about the topic. Research philosophy:Interpretivism and positivism are the two major philosophies that are used for performing an investigation. In this investigation positivism philosophy willbeimplementedasitsisbasedonquantitativeresearchandhelpingetting appropriate information regarding this study. Research approach:For performing investigation two type of approaches are used such as inductive and deductive. Among them deductive approach will be used as it help in gathering quantitative data about the stated topic. Research strategy:It refers to tactics used for gathering information such as survey, casestudy,observationetc.Forcollectinginformationregardingthisstudy questionnaire will be used which support in gathering larger amount of information at a time. Typeofinvestigation:Aresearchismainlyperformedintwomannersuchas qualitativeandquantitative.Amongthemquantitativeapproachwillbetakeninto consideration as it provide reliable and valid information out of statistical data. Time horizon:The time horizon are of two type such as cross-sectional as well as longitudinal approach. For performing this study cross sectional method will be used that support in completing this investigation in limited time period. Data Collection:The information for investigation is gathered through two sources such as primary and secondary. For this we can use bothmethods,where primary informationwillbegatheredthroughquestionnaireandsecondarydatawillbe gathered using online sources such as journals, articles, e-book etc. Sampling:Inaninvestigation,samplingperformedusingtwomethodssuchas probabilisticandnon-probabilistic.Amongthemprobabilisticmethodcanbeused where the sample size would be 50 respondents. Researchdesign:Theresearchdesignsareofthreetypesuchasexperimental, exploratory and descriptive. Among them ,descriptive research will be utilizedto be morehelpful in presenting information in detailed and more meaningful form. 29
Comments and agreement from tutor Comments (optional): I confirm that the project is not work which has been or will be submitted for another qualification and is appropriate. Comments and agreement form project proposal checker( IV sampling) Comments (Optional): I confirm that the project is appropriate. Agreed /Disagree:(Name of the IV)Date Research Ethics approval form All students conducting research activity that involves human participants or theuseofdatacollectedformhumanparticipantsarerequiredtogain ethicalapprovalbeforecommencingtheirresearch.Pleaseanswerall relevant questions and note that your form may be returned if incomplete. For further support and guidance please see your respective Unit Tutor: Beforecompletingthisform,weadvisethatyoudiscussyourproposed research fully with your unit tutor. Please complete this form in good time before your research project is due to commence. Section 1: Basic details: Project title: To determine the impact of workplace discrimination relatedto mental health problems over employee’s productivities. A study on Deichmann. 30
Section 2 Project summary Please select all research methods that you plan to use as a part of your project: InterviewsYes QuestionnairesYes ObservationsNo Use of personal recordsNo Data AnalysisYes Action ResearchNo Focus GroupsNo Others(Please specify) : Section 3:Participants Please answer the following questions, giving full details where necessary. Will your research involve human participants? Yes Who are the participants? Tick all that apply: Ages 12-16:Young people aged:17-18Adults: How will participants be recruited (identified an approached)? Participantswillbeselectedwiththehelpofprobabilisticsampling method. Describe the processes you will use to inform participants about what you are doing: Participants will be informed with the help of emails. How will you obtain consent from participants? Will this be written? How will it be made clear to participants that they may withdraw consent to participate at any time? Theconsentofparticipantwillbetakeninwrittenwiththehelpof informed consent form where it will be clearly mentioned that they can 31
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withdrawal anytime they want. Studies involving questionnaires: will participants be given the option of omitting questions that do not wish to answer? Yes If no please explain why below and ensure that you cover any ethical issues arising from this Studies involving observation: Confirm whether participants will be asked for their informed consent to be observed. No Will you debrief participants at the end of their participation (i.e give them a brief explanation of the study)? No Will participants be given information about the findings of your study?(This could be a brief summary of your findings in general) Yes Section 4: Data Storage and Security Confirm that all personal data will be stored and processed in compliance with the Data Protection Act (1998) Yes Who will have access to the data and personal information? Researcher only 32
During the research: Where will the data be stored? USB and Laptop Will mobile devices such as USB storage and laptops be used Yes If Yes, please provide further details: After the research: Where will the data be stored? USB and Laptop How long will the data and records be kept for and in what format? At least 2-3 years , electronic format. Will data be kept for use by other researchers?No Section 5 : Ethical Issues Are there any particular features of your proposed work, which may raise ethical concerns? If so, please outline how you will deal with these: It is important that you demonstrate your awareness of potential risks that may arise because of your research.Please consider/address all issues that may apply. Ethical concerns may include, but are not limited to the following : Informed consent. Potentially vulnerable participants. Sensitive topics Risk to participants and /orresearchers Confidentiality/anonymity Disclosures/ limits to confidentiality Data storage and security, both during and after the research (including transfer, sharing, encryption, protection). 33
Reporting Dissemination and use of your findings. Section 6: Declaration I have read, understood and will abide by the institution’s Research and Ethics Policy:Yes I have discussed the ethical issues relating to my research with my Unit Tutor: Yes I confirm that to the best of my knowledge: Theaboveinformationiscorrect,andthisis afulldescriptionof the ethical issues that may arise in the course of my research Name: Please submit your completed form to your supervisor and also attach to the Research Proposal when submitting to Turnitin. 34