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Record Knowledge Questions and Answers NCFE Level 3 Diploma in Business Administration (QCF) Candidate name …………………………………………………… Unit 11 Manage an office facility Criteria AC1.1: Explain the requirements of establishing and implementing office management procedures Office management procedure is highly important for managing entire operations in an effective way. It helps in generating guidelines for governing each and every functions as per company’s policies. The main requirements for establishment of procedures includes meeting compliances, managing risks and workflow requirements, timeliness as well as maintaining consistency in business. AC1.2: Explain how to manage the effectiveness of work and systems For managing effectiveness of works and system, it is essential to provide a proper staff training, establish clear communication and productive workflow, meeting compliance and data protection requirements and more. Similarly, developing short-term goal and implement proper procedures also aid in managing work and system efficiently.
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AC1.3: Explain how to manage any constraints attached to office facilities and related budgets As office budgets and other facilities can be mainly affected by improper management of operations. Therefore, for this purpose, it is responsibility of managers to manage constraints by taking proper actions. It includes cost or budget planning, time management and more, which helps in utilising resources more efficient way. AC1.4: Explain the factors to be taken into account in the design of office systems, procedures and guidance documents To ensure that each and every function of business must run successfully, a number of factors need to be taken under considerations. It includes designing of office system and company’s policies that can be understood easily; support workers in achievement of corporate objectives by providing proper guidance; give equal platform to all employees to show their efforts in meeting business goals etc. AC1.5: Explain how to create an environment that is conducive to productive work For getting productive work, management of an office needs to hire talented workforce first, then they must ensure that any kind of discrimination should be happened at workplace. After hiring, collaborative practices need to be integrated where each and every worker gets opportunity to share skills and knowledge with others. All such practices help in creating a healthy and friendly environment at workplace.