Influence of Culture, Politics and Power on Employees' Behaviour

ORGANIZATIONAL
BEHAVIOUR

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
LO 1.................................................................................................................................................3
Influence of culture, Politics and Power on the employees' behaviour.......................................3
LO 2.................................................................................................................................................7
P 2 Content and process theories of motivation and motivational techniques for effective
achievement of goals....................................................................................................................7
LO 3.................................................................................................................................................9
P 3 Factors that make an effective team different from an ineffective team...............................9
LO 4...............................................................................................................................................12
P 4 Applying the concepts and philosophies of organizational behaviour within organization in
a business situation....................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Organizational Behaviour mainly deals in the ways people behave within the groups of
the organization. The companies focus on improving the behaviour of the workplace by
implementing certain actions, reorganizing groups or bring changes in the approaches of
performance evaluation (Turner, 2020). The main aim of these practices is to improve the
performance of employees, increasing their satisfaction, promoting innovation and motivating
the leadership.
The report will shed light on the organizational behaviour of a well-known retailer company in
UK Marks & Spencer which deals in selling of own labelled clothes, home and food products. It
has many stores in UK and worldwide and also facilitates most of its customers by providing
online services (Toms and Zhang, 2016). The report below will evaluate the influence of culture,
politics and power on the employees' behaviour along with mentioning the ways to motivate
them in order to achieve organizational goals. It will further describe the ways in which
employees can co-operate effectively with each other along with application of certain
philosophies regarding the M&S behaviour.
LO 1
Influence of culture, Politics and Power on the employees' behaviour
Organizations are generally the organized bodies of the people and systems. So, there are
many factors which influences the behaviour of the organization. The main factors which have a
greater impact are the culture, politics and the power. M&S, performing its operations worldwide
must analyse its influence and strive to improve in order to achieve the goals and objectives.
Culture
Culture can be described as the set of beliefs, values and behaviours which distinguishes
one body from another whether it is an organization or a group. Organizational internal culture
mainly deals with the behaviour of the workforce, the leadership and the individual behaviour of
all the employees. The main influence of the culture is on employees' creativity and enthusiasm,
solidarity and cohesion along with the economic efficiency of the organization (Davies, 2018).
According to Hofstede Model of Organizational Culture, there are basically 5 factors which
impacts the culture of the workplace and are as follows:

Power Distance: Some organizations believes in appointing leaders and managers who are
responsible for their respective team. They focus on extracting the best out of each member in
order to reach the goals of the team and the members also respect the leaders and follow their
advice. On the other hand, there are other organizations which do not appoint any special person
but all the employees have their ownership and are the only one to be accountable for their
performance. Everyone is treated equally in the organization (Ugrin, Pearson and Nickle, 2018.).
This decided the culture of the respective organization. M&S must follow the culture where there
are leaders and managers to assists the team and it becomes easy to achieve the organizational
goals.
Masculinity vs. Femininity: In many organizations, the females are dominated by the males and
both follow different policies while in other the females have a major say in the decision-making
process and are never assigned the works which are difficult to be performed by them making the
culture of both the organizations completely different. M&S must follow the culture where the
responsibilities are given according to the gender and the females must have the same
opportunities as the males reducing the discrimination in the workplace.
Individualism: There are some organizations where employees work individually whereas in the
other they work as a team. M&S must adapt the culture in which the effective teams are formed
making the tasks easier to perform to generate comparatively more output. In this, more
innovative ideas can be accumulated with a healthy relationship between the employees.
Uncertainty avoidance Index: The situations never remain same in the organizations so the
employees must be ready to face the worst. M&S must try to avoid such situations and also
prepare its employees to tolerate the bad situations whether comfortable or uncomfortable.
Long term orientation:There can be organizations which tries to make healthy relations with its
employees and there are some who does not try to think about long-term objectives with the
employees. M&S must try to retain its employees so that they will try to achieve the long-term
goals rather than thinking of their own profits and targets.