Organisational Behaviour: Culture, Politics, and Motivation

Unit 12 Organisational
Behaviour

Table of Contents
INTRODUCTION...........................................................................................................................1
Task 1...............................................................................................................................................1
P1 Examine how an administration's culture, politics and power influences individual and
team behaviour and performance.................................................................................................1
Task 2...............................................................................................................................................2
P2 Evaluate how content and process theories of motivation and motivational techniques
enable effective achievement of goals in an organisational context............................................2
Task 3...............................................................................................................................................3
P3 Demonstrate an understanding of what makes an effective team, as opposed to an
ineffective team............................................................................................................................3
Task 4...............................................................................................................................................7
P4 Apply concepts and philosophies of OB within an organisational context and a given
business situation.........................................................................................................................7
CONCLUSION................................................................................................................................8
REFERANCES................................................................................................................................1

INTRODUCTION
The behaviour of a person and organisation is different that needs to be consider while
running a business and completing the task. A study of human behaviour and their values is
known as organisation behaviour that should be effective which can be uses to work properly
and manage the good performance (Borkowski and Meese, 2020). In organisation number of
people are working they have different culture and values which uses in workings and improving
the organisational profitability. This states how people are behaving in changing environment
and get ready to accept the challenges. This report is about Arcadia Group that is British
multinational retailing company, headquarter in London, UK. The purpose of report is to
understand how culture, politics and behaviour influences, how to motivate individuals and team
to achieve goals, how to cooperate with team and philosophies of organisational behaviours.
Task 1
P1 Examine how an administration's culture, politics and power influences individual and team
behaviour and performance
Power : This can be referred as energy and authority that a person have and influences
other. Some people who have power can use this positively and some are in negatively that
affected the business performance. To understand this, French and Raven model is used by
Arcadia Group that helps to define how this can be used:
Legitimate: This means a person get power from beliefs that having formal right to make
demand and others should be obedient. Under this, person who goes through legitimate power
influence individual of Arcadia Group as they become followers and follow all orders. And team
behaviour become effective by performing their task because person use legitimate power (Chen,
Chen and Sheldon, 2016).
Reward: This showing the ability of a person to compensate and compliance which can
help to complete work and give good results. In Arcadia Group, management can use to
influencing individuals by analysing their performance and give them rewards for their well
performance. Team of such organisation get appreciation and complete the common goals that
bring higher productivity.
Expert: This power derives from experience from individuals that can help to increase
the organisational performance and profitability. This power purely deprived from personal traits

in Arcadia Group that make more intelligent and talented in their work. Team performance
under this, become higher and attain the business goals effectively.
Referent: The bases of power is is liked and respected as individual that can help to
attracts the person and accept changes effectively. Individual get influenced from their
management as they have referent power and work perfectly that increases performance. Team
performance in this culture build the working capabilities of each member and increase the
business performance.
Coercive: When person do something against employee's will and threaten them for
working and completing task. This influences individual behaviour and performance in Arcadia
Group as they become bound to work and perform their activities in fear of job loss. On the other
side, team performance under coercive power complete the work that reduced organisational
profitability (Chen and et.al., 2020).
From the above Arcadia Group is using expert power in their organisation which can help
to increase the abilities and learning skills of individuals and deliver right performance. On the
other side, team performance increases as employees with different skills and experience handle
their role and responsibilities in good way and attain the business goals.
Influence of politics – This can be illustrated as social network authority, and power
which uses by management or top authority for motivating employees and accomplishing goals
in required duration (Cooper and et.al., 2017). Moreover, politics in relation to organisation is
just sum of formal as well as informal attempts which administration set goals for stay motivated
and helps to attain the business goals. On the other hand, it may have negative influence in
Arcadia Group like diminishing productiveness as well as demotivating unworthy staff that result
in gaining better opportunities with effect of politics which result in spoiling working
environment. Therefore, it is important for management to use their power and politics positive
by keeping all staff equally and provide them equal opportunity to perform well.
Culture : This can be evaluated by management of organisation to know the culture,
value and behaviour of employees who works individually and collectively. To improve business
performance and productivity there is need to follow appropriate culture that help employees to
work properly by accepting challenges. Arcadia Group is retailing organisation that uses Handy
Culture theory for selecting the best culture that are as explained: