This presentation provides an overview of the marketing plan for Hilton Hotel, including its mission, vision, objectives, and SWOT analysis. It also discusses the marketing mix and budget for the new catering services.
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Marketing Essentials Task-2
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Content Introduction Overview of Hilton hotel Marketing plan of Hilton Hotel Conclusion References
Marketing plan can be defined as an operational document that outlines essentialstrategiesfortheorganisation.Itismandatoryfor management to perform all task as per company policy and task in order to support better price decisions for organisation. The main aim toimplementplanistomeasuretheresultsoforganisation appropriately. Moreover, this task highlights on marketing plan for hospitality organisation in order to meet with business objectives in effective manner. Introduction
Marketing plan Marketingplanisdevelopedto formulate an effective framework for all the actions and activities of organisation including ways and methods that leads organisation to accomplishtheirgoalsand objectives in appropriate manner.
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Overview of Hilton Hotel Hotel Hilton was developedin the year1919thatoffereffective servicestoitscustomer'sin hospitality industry. This includes tomanageandorganising accommodation services, food & beverage to customer's or visitor.
Executive summary Management of Hotel Hilton is performing their work at global level. This determines that there are several operations and functions like quick delivery services,in order to gain top position in market are performed by management. Moreover, new marketing plan for Hotel Hilton is to provide catering services inside and outside the organisation premises. With the proper organisational resources it is easy for management to introduce new product line under the brand name of Hotel Hilton.
Business strategy Strategy perform a major role in organisation that leads management to complete the task in proper manner. In the context of catering business Hotel Hilton implement price penetration strategy because theyarenewinmarket.Similarly,topromotetheproducts management utilise social platform and websites to introduce new catering services for the customer's.
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Mission and Vision Mission-Mission of Hotel Hilton is to enhance their product line and activities for capturing large market area. Vision-To achieve top position in market by introducing new productsandservicesforsatisfyingneedsanddemandsof customer's appropriately.
SMART Objectives To increase the market area with 30% by managing the operations and functions of management within a period of 3 months. To introduce new catering services in the organisation as well as outside the organisation for increasing sales and revenues of Hotel. For attracting more number of customer's to increase the goodwill for organisation in the market.
SWOT Analysis Strength High quality products and services are the major strength for organisation. Innovative and unique products is the another strength for organisation that provide competitive edge against rivals. Weaknesses Lessmarketsharebecauseofineffective implementation of plans is the most weak aspect for organisation. Operations are complex to coordinate due to different policy of each country government. Opportunities Developing areas such as Asian market provides largemarketareaandnewplatformforHotel Hilton to enhance their business size. Hospitality industry is growing with rapid speed at global level. So it work as positive aspect for Hilton. Threats Intense competition in the industry generates too many complexity for organisation. Majority of the organisation are competing with each other on price factors. So it generate long term challenges for organisation.
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STP Segmentationis the first step for organisation that leads management and its workforce to capture high market area by understanding and dividing market on demographic and geographic basis. Targetmarket for the new catering services is middle class individuals in order to increase market size as well as to reach at high position in market.
Marketing mix Marketing mix consists of seven P’s whichincludesproduct,price, place,promotion,process, people and physical evidence. It is useful for an organisation to update their existing offerings is abroadtermthatundertakes several aspects for organisation
Elements of Marketing mix Product-Catering services works is a tangible product that is offered by Hotel but it work as product oriented as well as service oriented for organisation. Like food is a tangible product but to deliver them is a service based concept. Price-Pricing strategy for the new catering products are decided by utilising price penetration as hotel introduce new product in market. So to capture right market area it is essential to decide right prices for products.
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Budget Budget for the new catering services is mention as follow: OperationCost Advertisement expenses£ 5,000 Transportation expenses£ 3,000 Raw-material expenditure£ 6,000 Salary and wages£ 5,000 Total£ 18,000
Conclusion Marketing plan work as an essential part for organisation that leads the management and its workforce to complete their task in appropriate manner. It also helps organisation to introduce new services and products in market within a organised manner. Moreover, it also help organisation to decide vision, mission and objectives for their new operations.
References Bačík, R., Štefko, R. and Gburová, J., 2014. Marketing pricing strategy as part of competitive advantage retailers.Journal of applied economic sciences. 9(4). p.30. Baker,M.A.andMagnini,V.P.,2016.Theevolutionofservices marketing, hospitality marketing and building the constituency model forhospitalitymarketing.InternationalJournalofContemporary Hospitality Management. 28(8). pp.1510-1534.
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