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UNIT 16 Managing Communications, Knowledge and Information Management

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Added on  2020-06-04

UNIT 16 Managing Communications, Knowledge and Information Management

   Added on 2020-06-04

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UNIT 16 MANAGING COMMUNICATIONS, KNOWLEDGE AND INFORMATIONMANAGEMENT: REVIEW AND RESTRUCTURE THE INTERNAL AND EXTERNALOPERATION OF STAR PRINTERS LONDON
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Table of ContentsINTRODUCTION...........................................................................................................................1Task 1: Demonstrating how one understands how to assess information and knowledge needs....11.1&1.2 Discussing the range of decisions to be taken and examine the information andknowledge needed to ensure effective decision-taking .............................................................11.3 Assessing the current operations internal and external sources of information andunderstanding .............................................................................................................................21.4 Explaining and justifying recommendation for improvement .............................................3Task 2: Explaining how you would create strategies to increase personal networking to wideninvolvement in the decision-making process [Also refer to PPT]..............................................32.1 Identifying stakeholders for a decision-making process in the company and explainingwhy do one think they are important and appropriate.................................................................42.2&2.3 Explaining how and why contacting those identifying and developing businessrelationship is important..............................................................................................................52.4 Designing strategies for improvement..................................................................................6[Refer to PPT].............................................................................................................................6Task 3: Explaining how you would develop communication process [Also refer to PPT]........63.1Reporting on existing processes of communication in an organisation based on yourfinding.........................................................................................................................................6The learner in this section of assignment, reports all the existing communication process usedby Star Printers London private limited. ....................................................................................63.2&3.3 Explaining ways to improve appropriateness and explaining how you wouldimplement improvements to ensure greater integration of system of communication in thatorganisation.................................................................................................................................73.4 Create a personal plan to improve own communication skills.............................................84.1 A report on existing approaches to the collection, formatting, storage and dissemination ofinformation and knowledge.........................................................................................................84.2 Explaining how you will carry out appropriate changes to improve the collection,formatting, storage and dissemination of information and knowledge.......................................9
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4.3 Explaining how you will implement a strategy to improve access to systems ofinformation and knowledge.........................................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONAs a consultant of Star Printing London private limited, the learner, in this presentassignment will review as well as restructure all the external and internal operations of StarPrinting London private limited. The Learner will demonstrate various ways, to understand howinformation, knowledge about proper use of IT modem, the technology of communication, anddecision-making process be improved to strengthen the business of SPL Limited company.Along with this learner will also illustrate how harmony between different departments of acompany can be established will help the business to rise.Task 1: Demonstrating how one understands how to assess information andknowledge needsLO 1 1.1&1.2 Discussing the range of decisions to be taken and examine the information andknowledge needed to ensure effective decision-taking.To: Manager Star printing londonFrom: Consultant Date- 3/09/17 As opined by Lambe (2014), decision making in the field of business is a verycomplicated matter, one wrong decision will destroy any company. Most of the decisions in thisbusiness World are taken in a competitive, dynamic and complex environment. The reason forthe loss of Star Printers London private limited company is that the manager of this companymade decisions on inaccurate as well as incomplete knowledge. Therefore, the learner conveysthat manager of Star Printers London private limited must take decisions frequently andcontinuously in accord to the needs of the company. In order to take correct decision for thecompany, accurate and complete knowledge in one's field or domain is of extreme necessity. Inorder to form a successful business, company manager first makes good decisions and thenimplement them. In the opinion of Ward and Peppard (2016), for making the good decision,knowledge is of great need. Both knowledge and information are required for effective decision-making. Knowledge is much broader field than information. Knowledge refers to all those rules,regulations, principles, insights, templates, models related to companies’ domain. A broad rangeof decision is taken by Star Printers London private limited company in order to earn a profit.The range of decision must include Programmed decisions, Tactics decisions, Non-programmed1
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