Talent Management in the Service Industry

This research project focuses on the importance of talent management strategies in the service industry, specifically in the case of Travelodge UK. It examines the effect of talent management strategies on the performance level of staff and explores the challenges faced by Travelodge in implementing an effective talent management strategy. The project aims to compare different talent management strategies in the hospitality industry and evaluate their impact on existing employees. The project management plan includes a work breakdown structure and Gantt chart, and the research will utilize qualitative methods of data collection.

Research Project

Table of Contents
TITLE - Talent Management in the Service Industry......................................................................1
INTRODUCTION...........................................................................................................................1
ACTIVITY 1....................................................................................................................................2
1.1 Project Title:.....................................................................................................................2
1.2 Project Aims and Objectives............................................................................................2
1.3 Project Management Plan.................................................................................................2
1.4 Work breakdown structure (WBS) and Gantt Chart........................................................5
1.5 Methods of material resourcing........................................................................................6

TITLE - Talent Management in the Service Industry
INTRODUCTION
The term “Talent management” can be considered as something, which is specifically full
of consideration within the HR processes that helps a business organisation in attracting,
developing, motivating along with retaining number of employees so that company could
effectively reach to success. Including this, it is said that talent is specifically being considered as
skill at present within the business organisations, which helps in meeting different range of goals
and objectives in specified time frame. It has been found that, for every single business
organisation it requires to make modifications so that appropriate changes can be made. Talent
management specifically focuses on human capital of a company and helps in planning the
different range of needs that an individual may carry while performing number of tasks at
workplace. Including this, it is said that there are number of working style that staff members at
workplace, may consider and it is essential for ample number of individuals to make
determinations and adopt all the alterations in efficient time frame. It is much needed for
company's HR management to consider talent as one of the crucial element that would lead to hit
targets of the company (Clark, 2016).
Also, it is much needed for firm to properly fulfil the needs of a employees as well, so
that they could effectively motivate staff and may also aid business organisations in hitting new
targets. Away with this, if it is talked about this research, then the company that has been taken
into consideration is Travelodge UK. This is said to be one of the crucial travel company that
offers travellers with different accommodation related services, which could be anything from
guided holidays to over 200 destinations worldwide. This is said to be one of the, which runs and
manages to offer customers with services . This was found in the year of 1985 and at present
company is having it's offices among different countries like United Kingdom, Ireland and Spain
and operates guided tours across six continents. Including this, Travelodge mainly focuses on
different elements like offering travellers with proper guidance with the local experts that guides
and offers a variety of hotel service related options for couples, individuals, families and the
groups as well.
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ACTIVITY 1
1.1 Project Title:
“Effective talent management strategies in a selected hospitality organisation”. A study
on Travelodge UK.
1.2 Project Aims and Objectives
Research aim
In present context, the aim that has been taken into consideration by researcher i.e. “To
examine the importance of talent management strategies and their effect on performance level of
staff of a hospitality organisation. A case on Travelodge UK”.
Research objectives
 To compare the different talent management strategies that are available in the hospitality
industry.
 To evaluate the effect that talent management strategies carries over performance level of
existing employees of Travelodge UK.
 To determine the different challenges faced by Travelodge at the time of implementing
an effective talent management strategy.
Research questions
 How can different talent management strategies can be compared that are available in the
hospitality industry ?
 What can be considered as the effect that talent management strategies carries over
performance level of existing employees of Travelodge UK ?.
 What are the different challenges faced by Travelodge at the time of implementing an
effective talent management strategy ?
1.3 Project Management Plan
Project management plan is specifically being developed to organize all the steps of the
investigation that has been taken into consideration and it also aid in finishing the examination in
organized arrangement (Cui, Khan and Tarba, 2018). While focusing into this, it is said that there
are numerous progressions occurring in outer market, for example, innovative changes, changes
in legitimate guidelines, consequently there must be ability among labourers so tasks can be
performed appropriately. In this Project management plan, a study is going to take place where
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different elements like talent management strategies, methods for collecting information or the
data, different recommendations along with the conclusion has been taken into consideration that
would help investigator in conducting the investigation right on time.
Along with this, it is also said that there is completion of different concentration that
would help investigator in accomplishing different goals along with objectives as well. There is
change among project management plan too, so it is significant and pertinent for individuals to
decide and comprehend changes which must be taken so that better outcomes could effectively
be out framed. With utilization of data is connected to the topic and it will effectively be simple
for different number of analysts to perform and comprehend different alterations in specified
time frame.
Scope- Every single investigation consists with a particular scope, that may majorly aid
the project developer in attaining various range of attainable targets. On the other hand, it is also
said that without a scope, research would become effective one and this is where specified
information can easily be pulled out right on time. Including this, if it is talked about the scope of
the topic then it is considered because of self interest. Along with this, there is another aim of
performing this research is related to career along with the concern as well that is directly linked
with the professional life (Deery and Jago, 2015).
Ovwr the year, it has been found that Travelodge UK consists of different chances of
growing, because this is the company which is dealing with different number of issues, where the
primal issue that came in front i.e. directly linked with the talent management. Due to this,
company i.e. Travelodge UK has become unable to bring new or innovative services for their
customers. This took place due to company's HR department do not have any sort of effective or
appropriate strategy that would lead the whole company to deal with different performance
related problems. Basically, the scope of this project management plan states that considering the
effective talent management strategy, Travelodge UK would directly may become able to
enhance the overall performance level in specified time frame. Including this, it is also said that
it will be really very easy for management to determine or evaluate different number of changes
that would help Travelodge UK in meeting different desired goals and objectives in shorter span.
Risk- While developing a project management plan, it can be said that a project
developer mainly develops risks which are connected to various security measures and so on.
Here, the major risk is linking to data that which has been utilised to perform the project
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management plan in relation to the generated topic. Basically, wrong use of the data would
directly impact upon society. On the other hand, if it is talked about Talent Management in the
Service Industry, then the company i.e. Travelodge UK where cost of training, development of
different strategies and other factors may cost to the company heavily. This may reduce the profit
margins and another risk that has been taken into consideration is related to all the resources,
where the developer if focusing upon right sources using primary or secondary data, then it
would lead the researcher to conduct investigation along with the project development plan
without going through any sort of risk that is linked with Travelodge UK (Wiblen, 2016).
Duration, cost, quality- This is said to be one of the crucial section for every single
research, where project developer mainly develops an overall structure considering the
predefined time for finishing the research which is conceivable through Gantt chart. Since, this
gives huge and appropriate time to finish the entire project. Along with this, it is also said that
Travelodge UK. Including this, if it is talked about Travelodge UK, then there is particularly too
much of elements that has been taken into consideration, while planning. Therefore, it can easily
be said that organisation would require to have approximately half of the year that would help
firm in applying the talent management strategy at workstation. Including this, it is said that
Travelodge UK would directly become beneficial just after applying this strategy within a year.
Including this, if it is talked about costing then for developing this investigation, it will be
required by the investigator to invest around Pounds 250.00. This would help Travelodge UK in
reaching to an all new level in specified time frame. Including this, if it is talked about
Travelodge UK then it's project managers would require to prepare a budget in the amount of
Pounds 650.00 so that to implement all the feedbacks considering the recruitment and selection
strategy (Elegbe, 2016).
Apart from this, quality is also being considered as crucial element that would help
project manager in conducting the research in a rightful manner, and this is continuously helping
different research conductors to perform the investigation in right time. Considering quality, it
can be said that overall research would directly pull out reliable and authentic information in a
short span. On the other hand, it is also said that for Travelodge UK it is tough to consider all the
number of figures along with the facts. Here, it will be required by the manager to consider all
the points that are directly linked with Travelodge UK. Here, it is said that the best services is
something that can easily be given through various services could effectively be developed in
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short span. Including this, just when all the unique strategies that are specifically implemented it
becomes vital for Travelodge UK to develop effective customer relationship.
Resources- This is also being considered as one of the crucial section where, resources
then all are linked with different factors that would effectively aid investigator in pulling out
favourable outcomes in specified time frame in regards to the topic that has been taken into
consideration and i.e. implementing talent management strategies within the service industry
(Lopes and et. al., 2015). With the help of this, it can easily be said that these resources may lead
Travelodge UK in sustaining within the market for a longer period of time.
1.4 Work breakdown structure (WBS) and Gantt Chart
In present context, Work Breakdown Structure specifically focuses on sorting the
approach, where all the tasks gets distributed among different tasks, among small sections.
Including this, it is also said that this structure, basically undertakes all the small sections into
one small pieces and it will simply aid in meeting all the different project related details in
relation to finishing the overall project. With modifications among data, it will be simple for
analyst to convey task among people. At the point when exercises are connected with complex
undertaking, at that point with the hep of work separate structure, exercises are conveyed and
directed in legitimate way. There is necessity of comprehension and assurance of undertaking
appropriately in light of the fact that it is difficult to finish every one of the exercises with
quality. Thus when entire the undertaking is partitioned into various errand in precise way, at
that point activities are performed with more adequacy and productivity (Noe and et. al., 2017).
Gantt chart can effectively be considered as pictorial depiction about leading various
exercises appropriately. While directing exercises there are numerous exercises and if these
exercises are partitioned in synchronize way with their particular time. there are numerous
exercises which are associated with leading exercises, for example, presentation, setting points
and targets, and so forth so in Gantt outline, there is division of entire undertaking with
designated time. this structure is appeared in pictorial arrangement, vertically exercises are
spoken with their proper time on a level plane. Consequently with the assistance of Gantt outline,
there will determined time to finish the assignment. Including this, if it is talked about Gantt
chart that has been developed under this project, where all the information would effectively be
carried out from starting point of the investigation to the last submission date as well (Tajuddin,
Ali and Kamaruddin, 2015).
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1.5 Methods of material resourcing
Various techniques to finish examination for example quantitative and qualitative. So as
to finish this project in relation to the chosen topic i.e. qualitative techniques is utilized on the
grounds that this is increasingly proper among both. In this strategy, it is specifically being
portrayed that if project conductor would take into consideration of all the tasks in rightful
manner, then this would lead to pull out favourable outcomes in specified time frame. Including
this, considering this type of method it will be important, simple, beneficial and explicit for
figuring out the overall investigation to pull out favourable outcomes. In a short span. This
technique depends on progressively sensible information when contrasted with quantitative
strategy (Ustundag and Cevikcan, 2017).
Data Collection Tools: In order to finish the investigating research report, it can be said
that there are secondary and primary investigating collection tools that can be utilised. Research
report consists of both primary and secondary investigating technique, which will help in
conducting the research in rightful manner. Basically, in primary there are a range of tools that
can effectively be utilised and these are questionnaire, focus group and so on. Away with this,
secondary investigation tool is going to focus over articles journals and so on.
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REFERENCES
Books and Journals
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