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Unit 2 Report on Business Communication

   

Added on  2019-12-28

10 Pages3017 Words276 Views
BusinessCommunication1
Unit 2 Report on Business Communication_1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1) Explain different types of business information, their sources and purposes.......................3TASK 2............................................................................................................................................4P2) Present complex internal business information using three different methods appropriateto the user’s needs........................................................................................................................4P3) Produce corporate communications.....................................................................................5P4) Evaluate the external corporate communications of an existing product or service............5TASK 3............................................................................................................................................6P5) Explain the legal and ethical issues in relation to the use of business information.............6TASK 4............................................................................................................................................7P6) Explain the operational issues in relation to the use of business information......................7P7) outline electronic and non-electronic methods for communicating business information,using examples for different types of audience...........................................................................8CONCLUSION................................................................................................................................92
Unit 2 Report on Business Communication_2
INTRODUCTIONBusiness communicationis the sharing of information between people within and outsidethe organization that is performed for the commercial benefit of the organization. It can also bedefined as relaying of information within a business by its people. The present report is based onunderstanding business communication aspects for transferring information and managingoperations efficiently. In this regard, different types of business information, their sources andpurposes and complex internal business information using three different methods appropriate tothe user’s needs are to be described. However, corporate communications and legal as wellethical issues in relation to the use of business information is to be presented through thisassignment. Apart from this, electronic and non-electronic methods for communicating businessinformation, using examples for different types of audience can be explained to understandsignificance of business communication. TASK 1P1) Explain different types of business information, their sources and purposesTypes of business information:- Transaction processing systems (TPS): Theseare basic business systems that serve theoperational level of the organization by recording the daily routine transactions requiredto conduct business, such as payroll and sales receipts (Craft, 2013).Management information systems (MIS): Theseserve middle managers' interests byproviding current and historical performance information to aid in planning, controlling,and decision making at the management level. MIS typically compress TPS data topresent regular reports on the company's basic operations.Decision support systems (DSS):- Business intelligence systems, help managers withnon-routine decisions that are unique, rapidly changing, and not easily specified inadvance. DSS are more analytical than MIS, using a variety of models to analyze internaland external data or condense large amounts of data for analysis (García and Conde,2014).Sources and purposes of business information:- 3
Unit 2 Report on Business Communication_3

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