Marketing Essentials: Applying Marketing Mix for Business Objectives
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This document discusses the application of marketing mix in achieving business objectives. It compares the tactics used by Burberry and ZARA and evaluates a basic marketing plan for Burberry. The focus is on the launch of vegan perfumes by Burberry.
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UNIT 2 MARKETING ESSENTIALS
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 COVERED IN PPT.....................................................................................................................1 TASK 2............................................................................................................................................1 PART A.......................................................................................................................................1 Compare ways in which different organisation apply marketing mix to marketing planning process to achieve business objectives........................................................................................1 Different tactics that the organisation applied to achieved the business objectives....................4 PART B.......................................................................................................................................5 Produce and evaluate basic marketing plan of an organisation.................................................5 CONCLUSION...............................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION Marketing refers to an essential term that shows the actions of the business enterprises in promoting and selling the products and services to the customers including an advertising and market research. Marketing essential includes the advertising, publicity and the analysis of sales that helps in satisfying the customers and helps in earning higher range of profits and revenues by the company. For every business organisation it is very significant to understand the demands and needs of the customers so that firm will sustain for a longer period of time with good image in the marketplace. This report considered the Burberry company which is one of the largest and the luxurious fashion company in all over the world headquartered in England, UK. The Burberry can mainly deals in the ready to wear clothing especially in trench coats, footwear, leather goods, eye wear, perfumes, cosmetics, fashion jewellery etc. this report involves the roles and responsibilities of manager within the company and in the marketing environment so that they will gain higher profits in their business life. Further it also elaborates the interrelation between the various departments with the marketing department that helps in smooth functioning of the goals and targets. Although, it involves the comparison on the basis of the elements of the marketing mix that helps in making then successful tactics for the future of the firm. At last this report involves marketing plan for the new launching of the products by the Burberry so that company will gain higher income and revenues in their longer survival. TASK 1 COVERED IN PPT TASK 2 PART A Compare ways in which different organisation apply marketing mix to marketing planning process to achieve business objectives Marketing mix refers to the foundational model of an organisation that around between product, place, process, promotion, price, people and physical evidence. This tool helps in gaining the objectives of the company related to the marketing and maintaining the high base of customers(Baker and Magnini, 2016). In context of the Burberry, manager can develops the 1
comparison table based on the elements of the marketing mix with ZARA that can be shown below. BasisBurberryZARA ProductAsBurberryisoneofthe largestfashionbrandin universethatattractsthe customerswiththeirquality productsthatshowstheir status in the society. It deals in the varieties of products like clothingrelatedtomen, womenandkidsespecially trenchcoats,footwear, perfumes,beautyproducts etc(Piñeiro-Oteroand MartĂnez-Rolán, 2016). ZARA is one of the leading fashionluxurybrandinthe eyes of the people in all over theworld.Theyoffersthe varietiesofproductslike clothing,bags.Fragrances, cosmetics, footwear and many more weather a person buy the formalandcasuals.They focused on offering the trendy clothswithreductionin wastage of production. PriceThe products that was offered bytheBurberrytotheir customersareluxuryand excellentdesignsforthe peopleofthehighclass society.Astheypreferthe premium pricing strategy for theirofferingsthathelpsin attractingonlyhighelite peoples. ZARAcanadoptsthehigh pricingtotheirproductsas theytargetsthehighclass peopleandmiddleclassin some cases. They prefer to set themarketbasedpricing strategy by targeting the rich people of the society. PlaceAsBurberryisoneofthe famous high class brand in the world that located their stores in around 500 locations in all ZARA has located in around 88countrieshaving6500 approx outlets in all over the world. They also connects with 2
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over the globe. The company also uses the online place to sellingandattractionthe customers that helps in gaining higher profit margin. the customers via their online websitethathelpsin enhancingtheircustomer base(Pike,2016)(Rowley, 2016). PromotionBurberrycanadoptsthe various promotional tools for communicatingwiththe customersandother stakeholders so that image and profits has to be enhanced. The toolsthatthefirmusedare socialmedia,sponsorship, events,businessmagazines etc. This helps in giving the company the high class brand name at global platform. AsZARAcanadoptsthe various promotional strategies likemodernandtraditional like campaigns, social media, television,magazinesetc. where they focus on attracting the large number of people. PeopleCompanylikeBurberryare mainlyfocusedonthe developmentoftheir employeessothattheygive theirbestinthecompany results.Forthisorganisation canprovidetheregular trainingtrainingsessionsto their staff that helps in making the strong connections with the customers. ZARA can mainly insists on the growth and development of the manpower by offering the best training according to the needsanddemandssothat theycangainhigherprofits and sustain for a longer life in the marketplace. ProcessBurberrycanadoptsthe systematicprocessto ZARAusedtheonlineand offlineprocesstoselltheir 3
experiencesthelongterm success by smooth functioning of the business operations. For thiscompanycanusethe online and offline mediathat helpsingainingthehigh profits(OkumusandCetin, 2018). offeringstotheircustomers andalsomakea communicationwiththe various external stakeholders. Physical evidencePhysicalevidenceisan essentialforattractingand influencingthecustomers towardsthebrand.Inthis Burberry logo and their stores are the best physical evidence. The company physical outlets are the best physical evidence for the customers as they are wellmanagedandorganised that will attracts the focus of the customers. Different tactics that the organisation applied to achieved the business objectives Tactics are the short term strategies that the company can adopts to attain the targets in specified period of time. The manager of the Burberry can follow the STP and 4 Ps for gaining the targets. In this STP defines that the Burberry can divides the market and make various strategies according to the target market that can enhance the growth and success of the firm. In this Burberry adopts the digital mass marketing strategy that helps in targeting the large market and also fulfilling the needs of the customers so that they will satisfy the company and their products. In this positioning shows the performance of the Burberry in the various activities that they perform to gain the higher position in the marketplace and also achieving the targets in this they use the best promotional strategy like digital media(Akbar, Omar and Wadood, 2017). Further the tactics are based on the 4 Ps that are product, price, place. Promotion. In this Burberry can offers the various types of products at their online and offline that involves the clothing, fragrances, footwear, cosmetics etc. They delivers their products in all the world around 500 locations. Company adopts the premium pricing strategy where they attracts the high class 4
people. For this they promote their goods via social media, business magazines, television, events etc. for achieving the high profits and revenues by attaining the overall objectives that al;so helps in longer survival within the marketplace(Campbell, Martin and Fabos, 2018). PART B Produce and evaluate basic marketing plan of an organisation Marketing plan It refers to the blueprint that involves the various strategies related to the market for analysing and identifying the sales and profits based on the selling of the company offerings. It offers the overview of the several marketing goals and activities that helps in setting the market positioning. It also involves the needs and desire of customers that helps in making the higher success of the Burberry(BracinĂková and MatušĂnská, 2017). It is very significant for the marketing department of the company to follow the marketing strategies in an appropriate way so that they will sustain for a longer period of time with high margin profits and revenues. Marketing plan related to the Burberry can be shown below. Overview Burberry is the leading luxury fashion house headquartered in the England, UK which was founded in the 1856 at the Basingstoke, England. The company currently designs and distribute the ready to wear to the customers especially the trench coats that are made with fine fabrics. Organisation can also offers the perfumes, watches, beauty products, bags etc. Burberry can adopts the premium pricing and only attracts the high elite people of the society. Now company can enhance their customer base by launching the new product i.e. vegan fragrances that can helps in maximising the base of customers and profits of the firm(Babin and Zikmund, 2015). Executive summary Burberry is the leading fashion house that can sell the varieties of goods like cosmetics, clothing, bags, perfumes, footwear etc. now they want to launch the vegan perfumes with ' Burberry Vega perfumes', that helps in enhancing the base of the customers and the profit margin of the company. Burberry can introduce this product because in current environment people are more focused and attracts towards the organic products which are free from para beans and any artificial chemical. This will helps in gaining the high market share and for launching the new 5
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offering marketing plan can be made by the company that can be shown below(Mehta and Kaushik, 2015). Situation analysis For analysing the situation company can use the internal factors i.e. strength and weaknesses and external factors i.e. opportunities and threats. These factors helps the bUrberry to gaining the market share and profits for reducing the threats and weaknesses that was present in the path of gaining the objectives. The SWOT analysis can be shown below: StrengthWeaknesses ď‚·Burberry is one of the iconic fashion house that can design the best quality products to their customers. This helps in enhancing the market base of the new launching began perfumes. ď‚·It can be located in the various country due to this they covers the large market that helps in new launching to increase thesalesandprofits(Brychkovand Domegan, 2017). ď‚·Themajorweaknessisthesmall product line due to this their growth may be affected. ď‚·Becauseoftheirpremiumpricing strategy more young population who are fond of maintaining their lifestyle high faces the issues of not buying. OpportunitiesThreats ď‚·Digitalisation is the main opportunity that a company can adopts in launching their vegan perfumes into the market and this also helps in increasing the base of the customers. ď‚·Because of changing lifestyle of the peopleBurberrycangrabthe opportunitytolaunchingthevegan range of perfumes that can enhance the company profits and revenues. ď‚·The major threat that the Burberry face isthelargenumberofcompetitors present into the marketplace such as ZARA, GUCCI etc. Objectives 6
Burberry has the objective to enhance their market share and profits around 10 to 15% with the launching of the vegan range in the fragrances. In this company can analyse the growth and development of the products into the marketplace for this they can train their employees effectively so that they focus on attaining the task on specified period of time. For this Burberry can analyse that the objective of enhancing profits and customers base for the new perfumes approx 5 months(Zahay and et. al., 2019). Vision and Mission The main mission of the Burberry is to maintain the integrity and vitality of the brand into the marketplace by working according to the vision that is providing high quality products and services to the customers that are worth to the price. Strategies ď‚·Segmentation-This process reflects that the Burberry can differentiate their customers into the small segments so that they can enhance their profits and revenues. In this Burberry can divided the customers according to their status and lifestyle who can make high purchase of the products to show their high elite class in the society.In this company can segments the markets into the demographic base. ď‚·Targeting-In this Burberry can targets those customers who are conscious about their body and skin so that there new launching i.e. vegan perfumes can attracts the large base of customers and profits. ď‚·Positioning-As Burberry is one of the luxurious fashion house in the world that delivered their offerings in all over the world by using their physical outlets and online presence. Due to this laucnhing their new product at the digital platform helps the Burberry to attracts the large base of customers and also helps in enhancing the brand image into the market(Eletxigerra, Barrutia and Echebarria, 2018). Tactics ď‚·Product-The new launching i.e. Burberry Vega perfumes is made with pure fragrances that is free from artificial colour and scent and also free from para beans that affects the people skin and body. This helps in gaining high profit margin. ď‚·Price-The price of this Vegan perfumes is based on premium pricing strategy that will show the high quality of the offering in the eyes of the customers. 7
Place-As Burberry can place in all over the world with their online and offline presence and due to this more customers are attracted towards the new launching in a small period of time. Promotion-For launching the Vegan perfumes Burberry can adopts the online and offline mode of promotions like social media, television, brand endorsements, events where large number of people are involves and attracted and connected to the brands. People-In this Burberry can provide the training to their employees so that they can make effective connection to the customers and create awareness regarding the new launching of vegan perfumes into the market so that high amount of profits can be gained. Process-In this Burberry can use the digital process where they can create awareness about the vegan fragrances so that large base of customers get attracted towards it. Physical evidence-Burberry outlets and their perfumes packaging are the best physical evidence that helps in gaining the customers attention towards the company offerings and thisalsohelpsinincreasingthepurchaseoftheveganperfumesofthe company(Eletxigerra, Barrutia and Echebarria, 2018). Action plan Budget allocation-To allocating the budget Burberry can introduce the value of € 750000 for developing and growing the sales of the products into the marketplace. For enhancing the market share and growth company can use the budget for recruiting the new hiring who can communicate the products features to the customers and importance to understandthe market. In this company will spend more also includes the various equipments and machines and many more so that work can be done smoothly. The budget can be shown below: ParticularsAmount (€) Marketing100000 Hiring and training of employees300000 Machines and equipments150000 Raw materials200000 8
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The main aim of the company is to enhance the profits and sales by 10% and 15% and to fulfils this budget can be helpful. Monitoring and controlling It is the last step where Burberry can monitor and control the activities included in the marketing plan.In this manager of Burberry can take the various corrective measures so that wastage and mistakes can be removed and objectives can be achieved in effective way. For this company can use the sales analysation tool that can be shown below: ď‚·Sales analysation-It is the process that helps the manager of Burberry to compare the estimated and actual sales of the new launching into the market. This helps in enhancing the customer base and profits of the firm and also helpful in longer sustainability in the marketplace. CONCLUSION From the above explanation on the topic of the marketing essential it shows the very significant terms like customer satisfaction, effective marketing plan, marketing elements etc. and many more that would perform by the marketing manager of the company to gain higher profits and revenues. This report involves the importance of marketing manager in gaining customer attraction and profits within the current business environment. This helps in longer survival of the firm by making the good image in the eyes of the customers. In also inculcates the interrelation between the various departments that helps in smooth functioning of the task so that mistakes and delays can be removed. Further 7 elements of the marketing mix can helps in making the short tactics for gaining the long term advantage. At last basic marketing plan helps in gaining the long term advantage by focusing on the sales analysis and 7 ps of the marketing mix. 9
REFERENCES Books and Journals Akbar, F., Omar, A. and Wadood, F., 2017. The Niche Marketing Strategy Constructs (Elements) and its Characteristics-A Review of the Relevant Literature.Galore international journal of applied sciences & humanities.1(1). pp.73-80. Babin, B.J. and Zikmund, W.G., 2015.Exploring marketing research. Cengage Learning. Baker,M.A.andMagnini,V.P.,2016.Theevolutionofservicesmarketing,hospitality marketing and building the constituency model for hospitality marketing.International Journal of Contemporary Hospitality Management. BracinĂková, V. and MatušĂnská, K., 2017, December. Marketing mix of financial services from the customers perspective. InForum Scientiae Oeconomia(Vol. 5, No. 4, pp. 36-48). Brychkov, D. and Domegan, C., 2017. Social marketing and systems science: past, present and future.Journal of Social Marketing. Campbell, R., Martin, C. and Fabos, B., 2018.Media essentials: A brief introduction. Bedford/St. Martin's. Eletxigerra, A., Barrutia, J.M. and Echebarria, C., 2018. Place marketing examined through a service-dominantlogiclens:Areview.JournalofDestinationMarketing& Management.9.pp.72-84. Mehta, R. and Kaushik, N., 2015. A Study of Emerging Trends in Brand Engagement through Digital Marketing.Journal of marketing & communication.11(2). Okumus, B. and Cetin, G., 2018. Marketing Istanbul as a culinary destination.Journal of Destination Marketing & Management.9.pp.340-346. Pike, S.D., 2016. Destination Marketing Organizations–Research opportunities in an era of uncertainty. InBook of Abstracts-6th international conference on tourism. International Association for Tourism Policy (IATOUR). Piñeiro-Otero, T. and MartĂnez-Rolán, X., 2016. Understanding digital marketing—basics and actions. InMBA(pp. 37-74). Springer, Cham. Rowley, J., 2016.Information marketing. Routledge. Zahay,D.andet.al.,2019.Effectiveresourcedeploymentindigitalmarketing education.Marketing Education Review.29(3). pp.182-192. 10